Easy to work with and gave us a good price. Everyone is under warranty and I am pleased with the finished product.
Roofed our house in 4 dayst
they hired a 3rd party to do my work. none spoke english. they had to come back and FIX a 1/4 of my roof since they did not measure right and left a foot wide gap in said roof the MAN who got us to agree to replace our roof. try to get away with not fixing it. treating myself as a stupid female. also they said they discount us. never happened. so the 6 contract's they would have had for sure did not happen when I let my bosses and co-workers know who need new roofs going to look some where else .pulled my recommendation quicker then they fixed their mistate.
goof quality of service
They were fast and thorough.
They did a fine job, and I am totally satisfied.
They did a wonderful job. They were on time. They just did a really good job.
We were pleased with the quality of the work, which included a roof, windows, and gutters. The gutters haven't been completed yet, however, the gutter installation isn't impacting my review. My main issue with RROC is they didn't clearly convey the terms of the contract to the roofing installer. The roofers had to come to our house three different times due to miscommunication regarding the roofers being the ones to install the sheeting, which prolonged the project.
I am more then pleased with the quality and appearance of my new roof. It was a wonderful experience overall and they were more then happy to answer any and all questions we had during the entire process. We had an active leak in our roof, and there was minimal wait time between the hiring process and finished product. Their sales team were very polite and knowledgeable, and they were able to meet all of our needs.
RROC delivered on everything they promised! Their crew’s workmanship was superb. They responded immediately to any questions and were very helpful in solving several aesthetic issues that arose. We couldn’t be happier with the final results.
They did a professional job, and I was happy with their work.
Delivered what was promised, met the timeline, and handled minor issues effectively. Experience could not have been better.
Very professional and personable. I felt very comfortable with them.
I gave them a 5-star review of one of the websites.
We did our research before selecting the contractor for our replacement roof and couldn't be happier with the results. RROC Exteriors were not the least expensive but we certainly feel we got the best overall value for the job. They were absolutely professional every step of the way.
I just want to say that I really enjoyed James from RROC and the way he made us feel so confident in making our decision to put our trust in your company. He explained every thing so thoroughly and handled all of the transaction completely. He was a real joy to get to know him and Mat.
RROC Exteriors were professional and on time. The workmen were polite and kept the worksite free of debris during the job and cleaned everything up after the job was complete. I have already recommended RROC to my neighbors.
We love our new roof. The color and craftsmanship are excellent all around and the professionalism we experienced made us feel at ease.
They were outstanding. They showed up on time and did the job in the time frame they said they were going to do it. They left it cleaner than they found it. They came on time and the price was exactly what he said the price was. The actual workers were efficient. They were so efficient that I bought them pizza for lunch. That is how efficient they were. They were amazing.
They are very professional. They did a great job. We have had serious rain this year, with no problems at all with the roof.
I would definitely recommend RROC Exteriors to my friends, neighbors and relatives. I received a great job, great products and great service.
The workmanship and professionalism of RROC Exteriors was outstanding. They did exactly what they said they were going to do and they were very polite to our renters during the project. We would highly recommend RROC Exteriors to anyone looking for a professional job.
We would like especially thank Matt Krom for exceptional customer service and expedited processing of our roof project.
They did everything they said they would do, when they said they would, and as quickly as they could. I couldn't be happier.
I would recommend RROC to any of my neighbors. James, Matt and Nikki are very professional, but still warm and welcoming. Their workers are very friendly and did a wonderful job on our roofing project. I like to spend my money in the local economy and RROC met our needs. I will remember RROC for any future siding or window replacement needs.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RROC Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys