Working with Clay Lineback of the Roofscapes team was most helpful as I negotiated with State Farm. Without his input and work that he did helped me to get the settlement I did. Couldn't have done it without his assistance. A shout out to Seth Bowles and his team for the quality install of my new roof. I appreciate Roofscapes attention to detail. Put me in the customer more than satisfied column, as I am by your excellent people and service. Yes, yes I will tell all my friends and neighbors about Roofscapes. Thank You
I was really impressed with the guy who came and gave us our estimate, he was very helpful with the insurance company, just above and beyond what anyone would inspect. Even after the roof had been installed, he's still helping us with the insurance agent. Also, the guys who did the roofing were on time, neat and tidy, checked the yard for nails every single day for my dogs, and were very conscientious and even protected our windows as well.
Mark Ellard took care of my issue and worked with insurance people. He was great.
It has taken about three months and some stuff has not even been handled. Right now, I would not recommend them.
They were very professional. Great work. I am totally satisfied.
They were exceptional. I was very impressed.
Roofscapes Exteriors were very professional and considerate.
The service was excellent and I highly recommend them.
They met all of my expectations. They showed up on time, finished on time and cleaned up. It was much better than many of my neighbors had reported about their experiences with other companies.
Roofscapes Exteriors LLC, had exceeded all of my expectations. I was very pleased with their service.
They were excellent from the beginning to the end!
They did an excellent job. The staff was very helpful, courteous and professional. I couldn't have asked for a better experience.
Mark did an excellent job from start to finish, and all of my questions were answered quickly.
Roofscapes did a great ob. I am a happy customer. Thank you Roofscapes.
I am very well satisfied with the quality of the workmanship.
I would recommend them to anyone. They are the best roofers I've ever seen. My installer was honest, hardworking and neat.
I was very pleased not only with my new roof but with the professionalism and courtesy exhibited by Carey in answering all my questions.
Unlike most contractors, these guys showed up on schedule for appointments and the work itself, returned calls promptly, and did everything they said they would. Maximum kudos!
They were extremely professional, knowledgeable and understanding during a time of loss.
Roofscapes Exteriors is a great company, and they were easy to work with.
Excellent quality, very informative, and top-rated service!
We met with Roofscapes Exteriors and they provided a very accurate quote, delivered on what was promised, and the quality of the product was excellent. The service was good as well.
Areas Of Satisfaction - I was most satisfied with Roofscapes overall approach to the project. We agreed upon a product, price, and schedule and everything follow those perfectly.
Recognized Excellence - I would like to recognize my salesperson, Carey Robertson and the crew supervisor. My salesperson was not only prompt with the bid, but also made follow up calls to make sure everything was going good. The crew supervisor was very thorough and approached the install as if it was his home.
Areas Of Satisfaction - Chris Billings is simply the best. He keeps his word and is extremely helpful, knowledgeable, and professional.
Recognized Excellence - Jason was always really nice.
Areas Of Satisfaction - Once everything was scheduled, the installers did a great job and cleaned up afterwards.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Roofscapes Exteriors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys