Everything went fine and they do a great job.
I was most satisfied with the owner of the company, he was very personable and helpful.
I would like to recognize the Steve, the owner and Scott the project manager.
I already have recommended them and will continue to do so.
I already have recommended them and will continue to do so.
I have told neighbors and friends about Roof One.
From my first initial visit to the office staff, and my final inspection everyone was great. They were on top of things.
Roof One took the time to understand my needs and educate me on roofing systems. The roof was installed one time in a very professional manner and it looks amazing.
Roof One went out of their way to educate me about roofing systems. When I made the decision for my new roof, I felt that I had all the information I needed. The other three potential contractors weren't even close.
Roof One provided the roofing system I wanted which was an Owens Corning 50 year roof at considerably ;less than another contractor quoted.
I already have recommended Roof One to a friend. Roof One took the time to understand my needs and educate me on roofing systems. The roof was installed one time in a very professional manner and it looks amazing.
They exceeded all of my expectations.
Absolute commitment to customer service.
Mr. Scott Doree is an outstanding Project Manager. He did everything he said he would do and on time! Bravo.
Roof One came highly recommended to me. They did not disappoint. It was a great experience from start to finish. Everyone that I dealt with was very knowledgeable and honest. I will not hesitate to recommend them.
The people and the price. I felt very comfortable that I was getting an honest quote that I didn't bother getting any quotes from other companies as most people do.
My next door neighbor would like a quote for siding. I have instructed her to call Roof One.
Everyone was great! Mike and Steve did an exceptional job.
It was a pleasure to work with Roof One. The quality and workmanship was A plus in my book. A very good product. I am very pleased with the outcome.
I was most satisfied with how we had a problem with my excising roof. The man resolved the issues where the roof dipped and he had to reinforce some duct work as well. He went above and beyond to correct that before they installed the new one.
My neighbors across the street. Their names are Larry Tyrchniewicz at 31745 Alvin, Garden City, Michigan 48135. They will be home from FL, the first week of April, 2020.
I would like to recognize the guy who was the lead crewman.
They were very professional and courteous. They explained everything very thoroughly. The price was very fair.
Scott explained everything to me thoroughly and gave me all my options. He was very honest and didn't try to upsell me on anything.
Scott was excellent. He didn't pressure me or try to upsell me.
I highly recommend them.
They did a really great job.
I was satisfied with the ease of working with them and the quality of the work.
If anyone I know needs a roof I would recommend them.
I would definitely recognize Steve and the crew. They were really good.
The gentleman who came out for my estimate was very knowledgeable and was why I went them. I had a good feeling about him because they did a good job and did what I wanted.
They took a while to get here due to weather delays but they showed up when they said they would.
I had a problem with another crew who replaced my soffits. They didn't show up when they said they would and I had to call to find out when they would be showing up. They sent another crew who wrapped up in one day but the other crew was goofing off. The replacement crew knew what they were doing though.
I'm satisfied with the work on the roof and the salesperson. He walked around my home and roof with me and pointed stuff out that I didn't notice.
I spoke to a friend of mine but they had a roof done by another company and had problems. He told me if he would have known about the company I used, then he would have used them instead.
The salesperson Steve was exceptional.
I'm glad I got the work done. The leaks need to be repaired because some of the patches I did weren't working. The salesperson Steve showed me that on the low slope of my roof, it needs to have a membrane and I didn't know about that.
They were very polite and courteous. They were very friendly and did a great job.
I was most satisfied about everything they did.
Steve, the salesperson, was great.
They were great. I will have them come back and do more work for me in the Spring.
Everything was amazing.
I have already recommended them to some people.
Workmanship, speed of completion, just all around good people!
I don’t know anyone at this time but have already recommended Roof One to different individual I know.
Steve was highly professional and knowledgeable about his business. Was completely confident the job would be completed as guaranteed!
I am retired and was concerned about the cost and quality and guarantee for the roofing project. I had a complete tearoff on the second floor and the job on both floors was done beautifully, quickly and perfectly., I love the new look to my home! The workers were so skilled and arrived at 7 am and started the project immediately and professionally - what could have been a two day job was completed in one day due to their skill and diligence. I could not be more please with the work done by Roof One, LLC, including the one to one conversations with Scott about the entire project. I have highly recommended your company to all who have asked about the job since I live on a busy street and several have asked about your services. Thank you again for my brand new excellent roof!
Scott answered everything very well and I was extremely confident that Roof One was the best company to install this expensive roof out of the 12 companies I interviewed.
They were able to complete the job in one day by working extremely hard and fast. I was amazed at how strong and well trained the workers were!
I thought i had a roof leak after the install but it was a siding issue. Scott came and examined it all and even caulked the siding area in question. What peace of mind I have knowing ;you completed the job for me. Don't know if any other company would do this!
I have already recommended Roof One LLC to my family and neighbors. I am retired and was concerned about the cost and quality and guarantee for the roofing project. I had a complete tearoff on the second floor and the job on both floors was done beautifully, quickly and perfectly., I love the new look to my home! The workers were so skilled and arrived at 7 am and started the project immediately and professionally - what could have been a two day job was completed in one day due to their skill and diligence. I could not be more please with the work done by Roof One, LLC, including the one to one conversations with Scott about the entire project. I have highly recommended your company to all who have asked about the job since I live on a busy street and several have asked about your services. Thank you again for my brand new excellent roof!
Everything.... see above rating
Not at this time
My salesman, Scott, and all the workers ..... I was so impressed with all of you. Its hard to find companies that give you all your money's worth and more but your company does!
I was most satisfied with the install, it went very quickly but they did a good quality job.
The quality of workmanship was excellent.
The staff was very professional.
They were early and efficient. The quality of work was superior. Everyone was also very nice.
I have already recommended you to our neighbor.
Everyone who worked on our house and our salesman were wonderful.
They replaced my roof and did a good job.
Very fast! Took old roof off and had new one on in the same day on a very large project!
I was most satisfied with the workmanship.
I have passed their name along.
I would like to recognize Steve.
I was most satisfied with their personality. They were nice and outstanding.
I would like to recognize the salesman and installation crew, they were all awesome.
Not at this time
Steve, my salesman. He went way above and beyond
They were very nice and cleaned up when they were done.
I was most satisfied with the whole job.
I would like to recognize the supervisor that came to the house to give us the quote. He was very knowledgeable and did what he said he would do.
Everyone that came out was professional.
I was most satisfied with the customer service, cost, and professionalism.
I would recognize Steve.
Took good care to complete job on time and as requested.
Minor issue of not having a extra small pipe cover. Easily resolved. I ran out and picked one up.
Price, quality, scheduling.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Roof One LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys