Areas Of Satisfaction

Areas Of Satisfaction - They did everything that they promised they would do.

Recognized Excellence

Recognized Excellence - I would like to recognize Jason, the one who came to the house and did the estimate and everything. I thought he was very good.

Roof One LLC did a good job! There were no problems.

Areas Of Satisfaction

Areas Of Satisfaction - It was a normal, good job. Everything was done well.

Recognized Excellence

Recognized Excellence - They're all good.

Very good company to work with. From the salesman to the roofing crew, on time, great job! Owens Corning Preferred company, which means quality work and long standing warranty!

Work Done Right

Work Done Right - Had a small issue that needed to be looked at. They had a worker here within the week to look at, and make sure it was to our satisfaction!

Areas Of Satisfaction

Areas Of Satisfaction - Honestly did not expect them to complete the job, from tear-off to complete reroof and clean-up, in one day! Very impressed!

Recognized Excellence

Recognized Excellence - Our salesman, Scott, was great! Explained what would happen, when it would happen, and what to expect. He came by a couple of times while the crew was working, and was sure the job was done to our satisfaction! Thanks Scott!

Additional Comments

Additional Comments - I expect we will not have to have another roof replacement in our lifetimes, but if we did, I would call Roof One.

I would give them a ten! They're over the top! They are a good company.

Recognized Excellence

Recognized Excellence - I would like to recognize Steve McCusker for his exceptional service.

Additional Comments

Additional Comments - They do quality work. We haven't found a nail or any excess material around the house. They are a good quality company.

I did recommend roof one to my neighbor.and if anyone else who would ask me who did my roof, I would recommend roof one without a doubt

i had 8 companies give me a quote and Roof One was the best and answered all of my concerns... great experience and would recommend them.

Roof One LLC. did an outstanding job from start to finish.

Had I not had someone to get up on the roof to inspect the quality of the installers work several things would not have been fixed!

Roof One was excellent! They did exactly what they said they would do! We have had 4 new roof's put on our different properties, and they by far surpassed the other companies we used. I would highly recommend them to everyone. They give you what they promise, and they were extremely professional.

Owner came for estimate immediately. Best solution for all details, such as soffit ventilation. Took care of roofing,gutter extensions,gutter coverings,ventilation. Gave me one proposal and they did it all.Highly reccomend.

There are some issues we had when I had roofers before. They didn't address the issue, but it is not their fault. They did crack my driveway and never followed up with it. It is what it is. The truck that did the drop-off of materials put it on my driveway, and it was too heavy and cracked my driveway. This was from the supply company, so it is not their fault. Nothing happened as a result of it. I signed the waiver, but that is my disappointment with it. I didn't expect all these issues with the price I paid. I did have some work done with my gutters. I had to go back and re-secure them. I don't not recommend them. I think they did a good job with the quality of the roof and materials. From cleanliness and organization, I am a little disappointed. When I got the roof done, I was just expecting more. They could be more organized and clean up. They can do a better job of removing the old shingles. There were some issues because part of my siding got loose as well, and I had to go back and re-attach it. They did a good job with the roof, but the little things were just a disappointment.

Scott was a great sales representative, he was very factual and knowledgeable, not at all pushy. The crew that showed up were hard working and efficient. There were about 20 people and they worked great together.

They were a very professional and very courteous company to deal with. They were on time, gave extra details to my concerns, and did an awesome job.

Areas Of Satisfaction

Areas Of Satisfaction - The representative, Scott, was very good. He explained everything, was very professional, and did a great job addressing my concerns.

Recognized Excellence

Recognized Excellence - The project manager, Scott, did a great job!

Additional Comments

Additional Comments - The two follow-up guys Scott sent out also did a great job. They were very professional and addressed all concerns. They went above and beyond to correct the trim that I pointed out that needing fixing.

They were a phenomenal crew!

Areas Of Satisfaction

Areas Of Satisfaction - They completed the job in one day and had a phenomenal clean up.

Recognized Excellence

Recognized Excellence - Jason did an excellent job.

Additional Comments

Additional Comments - Pricing was phenomenal. I didn't get another quote from another company because their price was phenomenal and I knew of their top of the line workmanship.

A fantastic company, hands down. They were extremely attentive. They actually discovered more work would need to be done, but that was due to their high level and due diligence. I received a couple of other estimates where they totally missed that I had a cedar shake roof, but they discovered it. Though it ended up costing more, I was well aware and well-informed of what needed to be done. Whereas other companies, I believe they wouldn't have discovered it until they began the teardown process, and told me, "You owe us an extra $5000." Just extremely high level, due diligence, great company overall.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations. They actually went above and beyond, and addressed every concern that we had.

Current Referrals

Current Referrals - Not at this time, but if I do, I'd be more than happy to refer them.

Recognized Excellence

Recognized Excellence - I would like to recognize Scott Doree, hands down. I would also like to recognize the installation crew. They did a magnificent job and are extremely invaluable to the company. They knocked everything out within a day. It was just fantastic. They were by far second to none.

Additional Comments

Additional Comments - Overall, they're an amazing company. They're straightforward and honest. They're everything you could imagine or hope for in a roofing company.

Roof One LLC brought to my attention a verification problem and a gutter downspout sizing problem that was resolved with their Roof One installation.

I have recommended them.

Installation Crew

Installation Crew - I was impressed.

Clean & Safe

Clean & Safe - It was unbelievably clean.

Appointments & Meetings

Appointments & Meetings - They were on time.

Areas For Improvement

Areas For Improvement - They did outstanding.

Areas Of Satisfaction

Areas Of Satisfaction - They were arrived at 8:00 AM and stayed until it was completed.

Current Referrals

Current Referrals - I had s few neighbors that watched them to my install, but I don't know their names.

I have already recommended Roof One LLC to others.

Problem Resolution

Problem Resolution - There were no problems.

Schedule

Schedule - They beat the schedule.

Areas For Improvement

Areas For Improvement - Roof One LLC did not fall short.

Areas Of Satisfaction

Areas Of Satisfaction - I was impressed with the Owens Corning product, the quote was fair, and the installers did a fabulous and efficient job tearing off the old roof and installing the new one. It was a great experience.

Quality Of Materials

Quality Of Materials - Can you come back and survey me in 10 years? Clearly the shingles are well laid for now. I really wanted a steel roof but I was sold on the fact that these are 50 year shingles. That's the quality metric I'm looking for.

Work Done Right

Work Done Right - Seems so. give it some Michigan weather though.

Areas For Improvement

Areas For Improvement - Metal roof. I struggle to understand how the cost premium is so high.

Areas Of Satisfaction

Areas Of Satisfaction - Very professional. In and out and clean as promised. Working with Owens Forming Products. A trusted name unlike whatever shingles I had that fell o of my roof.

Roof One did a great job with our recent roof installation. The crew was professional. The job site was cleaned up after the project. Our new roof looks really nice. The price was fair.

Recognized Excellence

Recognized Excellence - The crew chief, Christian responded to our questions and concerns.

Hard working crew. Everything was organized and as promised. Salesman Scott Doree was professional and answered all my questions.

Areas Of Satisfaction

Areas Of Satisfaction - There were no high pressure sales tactics. Estimate of when work would be started and completed was adhered to.

They did a good job. I am happy. I am still waiting on the warranty paperwork.

Areas For Improvement

Areas For Improvement - They did a good job.

Areas Of Satisfaction

Areas Of Satisfaction - It was good.

Recognized Excellence

Recognized Excellence - I was pleased with the foreman. I am just waiting on the warranty paper work.

Great customer service, nice looking shingles and a 50-year transferable warranty is great.

Quality Of Materials

Quality Of Materials - The shingles look good, I am happy with the products. As for durability, it remains to be seen since I

Scott, the project manager actually walked the roof of my two story home and identified the issues with my roof.

Quality Of Materials

Quality Of Materials - The materials used on my roof is of the highest quality.

Areas For Improvement

Areas For Improvement - Great job, the roofers were kind and respectful.

Areas Of Satisfaction

Areas Of Satisfaction - The roof looks great.

Recognized Excellence

Recognized Excellence - Scott and the crew.