Everything went fine and they do a great job.

Areas Of Satisfaction

I was most satisfied with the owner of the company, he was very personable and helpful.

Recognized Excellence

I would like to recognize the Steve, the owner and Scott the project manager.

I already have recommended them and will continue to do so.

Likely To Recommend

I already have recommended them and will continue to do so.

Current Referrals

I have told neighbors and friends about Roof One.

Recognized Excellence

From my first initial visit to the office staff, and my final inspection everyone was great. They were on top of things.

Roof One took the time to understand my needs and educate me on roofing systems. The roof was installed one time in a very professional manner and it looks amazing.

Contractor Knowledge

Roof One went out of their way to educate me about roofing systems. When I made the decision for my new roof, I felt that I had all the information I needed. The other three potential contractors weren't even close.

Value Received

Roof One provided the roofing system I wanted which was an Owens Corning 50 year roof at considerably ;less than another contractor quoted.

Likely To Recommend

I already have recommended Roof One to a friend. Roof One took the time to understand my needs and educate me on roofing systems. The roof was installed one time in a very professional manner and it looks amazing.

Areas For Improvement

They exceeded all of my expectations.

Areas Of Satisfaction

Absolute commitment to customer service.

Recognized Excellence

Mr. Scott Doree is an outstanding Project Manager. He did everything he said he would do and on time! Bravo.

Roof One came highly recommended to me. They did not disappoint. It was a great experience from start to finish. Everyone that I dealt with was very knowledgeable and honest. I will not hesitate to recommend them.

Areas For Improvement

Nothing

Areas Of Satisfaction

The people and the price. I felt very comfortable that I was getting an honest quote that I didn't bother getting any quotes from other companies as most people do.

Current Referrals

My next door neighbor would like a quote for siding. I have instructed her to call Roof One.

Recognized Excellence

Everyone was great! Mike and Steve did an exceptional job.

It was a pleasure to work with Roof One. The quality and workmanship was A plus in my book. A very good product. I am very pleased with the outcome.

Areas Of Satisfaction

I was most satisfied with how we had a problem with my excising roof. The man resolved the issues where the roof dipped and he had to reinforce some duct work as well. He went above and beyond to correct that before they installed the new one.

Current Referrals

My neighbors across the street. Their names are Larry Tyrchniewicz at 31745 Alvin, Garden City, Michigan 48135. They will be home from FL, the first week of April, 2020.

Recognized Excellence

I would like to recognize the guy who was the lead crewman.

They were very professional and courteous. They explained everything very thoroughly. The price was very fair.

Areas Of Satisfaction

Scott explained everything to me thoroughly and gave me all my options. He was very honest and didn't try to upsell me on anything.

Recognized Excellence

Scott was excellent. He didn't pressure me or try to upsell me.

Additional Comments

I highly recommend them.

They did a really great job.

Areas Of Satisfaction

I was satisfied with the ease of working with them and the quality of the work.

Current Referrals

If anyone I know needs a roof I would recommend them.

Recognized Excellence

I would definitely recognize Steve and the crew. They were really good.

The gentleman who came out for my estimate was very knowledgeable and was why I went them. I had a good feeling about him because they did a good job and did what I wanted.

Schedule

They took a while to get here due to weather delays but they showed up when they said they would.

Areas For Improvement

I had a problem with another crew who replaced my soffits. They didn't show up when they said they would and I had to call to find out when they would be showing up. They sent another crew who wrapped up in one day but the other crew was goofing off. The replacement crew knew what they were doing though.

Areas Of Satisfaction

I'm satisfied with the work on the roof and the salesperson. He walked around my home and roof with me and pointed stuff out that I didn't notice.

Current Referrals

I spoke to a friend of mine but they had a roof done by another company and had problems. He told me if he would have known about the company I used, then he would have used them instead.

Recognized Excellence

The salesperson Steve was exceptional.

Additional Comments

I'm glad I got the work done. The leaks need to be repaired because some of the patches I did weren't working. The salesperson Steve showed me that on the low slope of my roof, it needs to have a membrane and I didn't know about that.

They were very polite and courteous. They were very friendly and did a great job.

Areas Of Satisfaction

I was most satisfied about everything they did.

Recognized Excellence

Steve, the salesperson, was great.

Additional Comments

They were great. I will have them come back and do more work for me in the Spring.

Areas Of Satisfaction

Everything was amazing.

Current Referrals

I have already recommended them to some people.

Areas For Improvement

Nowhere

Areas Of Satisfaction

Workmanship, speed of completion, just all around good people!

Current Referrals

I don’t know anyone at this time but have already recommended Roof One to different individual I know.

Recognized Excellence

Steve was highly professional and knowledgeable about his business. Was completely confident the job would be completed as guaranteed!

I am retired and was concerned about the cost and quality and guarantee for the roofing project. I had a complete tearoff on the second floor and the job on both floors was done beautifully, quickly and perfectly., I love the new look to my home! The workers were so skilled and arrived at 7 am and started the project immediately and professionally - what could have been a two day job was completed in one day due to their skill and diligence. I could not be more please with the work done by Roof One, LLC, including the one to one conversations with Scott about the entire project. I have highly recommended your company to all who have asked about the job since I live on a busy street and several have asked about your services. Thank you again for my brand new excellent roof!

Communication

Scott answered everything very well and I was extremely confident that Roof One was the best company to install this expensive roof out of the 12 companies I interviewed.

Work Done Right

They were able to complete the job in one day by working extremely hard and fast. I was amazed at how strong and well trained the workers were!

Problem Resolution

I thought i had a roof leak after the install but it was a siding issue. Scott came and examined it all and even caulked the siding area in question. What peace of mind I have knowing ;you completed the job for me. Don't know if any other company would do this!

Likely To Recommend

I have already recommended Roof One LLC to my family and neighbors. I am retired and was concerned about the cost and quality and guarantee for the roofing project. I had a complete tearoff on the second floor and the job on both floors was done beautifully, quickly and perfectly., I love the new look to my home! The workers were so skilled and arrived at 7 am and started the project immediately and professionally - what could have been a two day job was completed in one day due to their skill and diligence. I could not be more please with the work done by Roof One, LLC, including the one to one conversations with Scott about the entire project. I have highly recommended your company to all who have asked about the job since I live on a busy street and several have asked about your services. Thank you again for my brand new excellent roof!

Areas For Improvement

none

Areas Of Satisfaction

Everything.... see above rating

Current Referrals

Not at this time

Recognized Excellence

My salesman, Scott, and all the workers ..... I was so impressed with all of you. Its hard to find companies that give you all your money's worth and more but your company does!

Areas Of Satisfaction

I was most satisfied with the install, it went very quickly but they did a good quality job.

Areas Of Satisfaction

The quality of workmanship was excellent.

Recognized Excellence

The staff was very professional.

Areas Of Satisfaction

They were early and efficient. The quality of work was superior. Everyone was also very nice.

Current Referrals

I have already recommended you to our neighbor.

Recognized Excellence

Everyone who worked on our house and our salesman were wonderful.

Additional Comments

They replaced my roof and did a good job.

Areas Of Satisfaction

Very fast! Took old roof off and had new one on in the same day on a very large project!

Areas Of Satisfaction

I was most satisfied with the workmanship.

Current Referrals

I have passed their name along.

Recognized Excellence

I would like to recognize Steve.

Areas Of Satisfaction

I was most satisfied with their personality. They were nice and outstanding.

Recognized Excellence

I would like to recognize the salesman and installation crew, they were all awesome.

Recognized Excellence

Scott Doree

Areas Of Satisfaction

Timing, cost

Current Referrals

Not at this time

Recognized Excellence

Steve, my salesman. He went way above and beyond

Areas Of Satisfaction

The crew

They were very nice and cleaned up when they were done.

Areas Of Satisfaction

I was most satisfied with the whole job.

Recognized Excellence

I would like to recognize the supervisor that came to the house to give us the quote. He was very knowledgeable and did what he said he would do.

Additional Comments

Everyone that came out was professional.

Areas Of Satisfaction

I was most satisfied with the customer service, cost, and professionalism.

Recognized Excellence

I would recognize Steve.

Took good care to complete job on time and as requested.

Areas For Improvement

Minor issue of not having a extra small pipe cover. Easily resolved. I ran out and picked one up.

Areas Of Satisfaction

Price, quality, scheduling.