Incredible experience from start to finish, and we couldn't be happier with Jason and Restoration Exteriors! Highly recommend!
Areas For Improvement - They did not fall short of my expectations. They were very professional and competent.
Areas Of Satisfaction - Our house looks great!
Recognized Excellence - Everyone did a wonderful job.
We needed more roof ventilation and wanted to upgrade our Front Porch. Jason was able to accomplish both with professionalism and courtesy. The crew delivered a complete and neat job. We received many compliments from our neighbors and were completely satisfied with the job. Would recommend highly. The only reason this is not a 5 star review is the job taking much longer than intended but would most definitely use them again.
Not only to friends and neighbors, but we are looking forward to working with them again on another project.
The entire staff was very respectful and promptly addressed all questions and concerns.
Very professional group. I would recommend them for any Hardie Plank installations.
Areas For Improvement - none
Areas Of Satisfaction - Installation of the Hardie Plank siding.
Recognized Excellence - Matt, Cameron and Brandon
From start to finish- Restoration Exteriors exceeded our expectations. We are more than happy with their work. They were incredibly skilled and very meticulous with every step of the project. They were also professional and courteous, and it was great to deal with contractors who did everything exactly the way they said they would . I would absolutely recommend them to anyone looking to redo the outside of their home.
Lead Source - We saw their work in the neighborhood- and we also had a family recommendation
Areas Of Satisfaction - The overall effect of the new siding and windows has transformed our house. Their attention to detail is what really made that happen.
Recognized Excellence - Both Jason and T.E were really great to work with, as well as their whole crew.
Both Jason, TE, and their whole crew were professionals from the start of the project to the end! They started on time and finish on time. They saw my vision on how I wanted my home to look and accomplished it! Strongly recommend Restoration Exteriors!
Areas Of Satisfaction - Always keep me updated on progress and always were available to answer questions and concerns.
Recognized Excellence - Jason, TE, and the whole crew!
Additional Comments - Currently living and working in Richmond VA. I was not available to see the job preformed but they were great with updates and Jason even met me on his day off (Sundays) to address concerns. My house look so good when they finish, I quit my job of eight years and moved back to Virginia Beach! Thanks again to Jason, TE, and the whole crew of Restoration Exteriors!
Areas Of Satisfaction - All areas
Recognized Excellence - All workers were helpful, friendly
Recognized Excellence - The actual installation Team was superb
Can’t say great enough things about the process from start to finish and the quality of the end result. It looks amazing.
Areas For Improvement - They were amazing, I can’t say anything fell short at all. Top Notch!!!
Areas Of Satisfaction - Communication, Expectations and Final Result is truly amazing.
Current Referrals - Not at this time but i will recommend.
Recognized Excellence - Jason Gioffre. Class Act and Great Vision!
Additional Comments - Thank You for everything!!!
Areas Of Satisfaction - They were polite, and knowledgeable. The workmanship is very good and even though we had to spend much more to do our repair, we acknowledge it was the best decision.
Areas Of Satisfaction - Quality work
Areas Of Satisfaction - Appearance & craftsmanship.
Areas Of Satisfaction - I was most satisfied with their reliability.
Recognized Excellence - I would like to recognize Jason Jeffrey for his exceptional service.
We love what Restoration Exteriors has done to restore our home! The quality of work was impressive and so appreciated. The daily communication and follow-through was truly a comfort to us. Definitely count us in as a reference for your company.
Areas For Improvement - They did not fall short on any part of our project.
Areas Of Satisfaction - We love what Restoration Exteriors has done to restore our home! The quality of work was impressive and so appreciated. The daily communication and follow-through was truly a comfort to us. Definitely count us in as a reference for your company.
Lead Source - A Competitor
Areas Of Satisfaction - They kept me informed with every phase of the project.
Recognized Excellence - Jason Gioffre was very professional. Kept in constant contact. Said what they would do and did what they said !
Outstanding, professional installation. Very high quality workmanship and great communication through out the project! Highly recommend.
Areas Of Satisfaction - Quality of the work and ease of working with the team.
Recognized Excellence - Jason, TE, and Art were excellent throughout.
Restoration Exteriors proved it's "Elite" status from the first day of work right through the completion of our project. There was never an issue with their product, their crew nor their work. They showed up to work each day (including several Saturdays), did the work we were told they would do and when they left, there was nothing left hanging. Everything was clean and in its place.Each day our family viewed the work completed and throughout the life of the project, not once did we find anything to complain about. The final punch list never happened as there was nothing to correct.We cannot say enough great things about Restoration Exteriors. The owners, TE and Jason are true professionals within their field. Their crew is the best we've ever had the pleasure to work with. We would strongly recommend Restoration Exteriors to anyone looking to make beautiful and quality improvements to their home.
Lead Source - We have seen them at Home Shows, in advertisements and on the web. We tried to have them do a project for us years ago that didn't work (for various reasons NOT of Restoration Exteriors fault) and vowed when it came time to do the update to our 50 year old house, they would be the ones to get the work.They did and we are thrilled.
Areas For Improvement - No answer needed - they NEVER fell short!
Areas Of Satisfaction - Their complete professionalism. Their crew took care of our home like it was theirs. We felt comfortable leaving our house to them each day, even with our big dog roaming the yard with them as they worked. Their final product is beyond what we expected, mostly due to their construction skills and attention to detail.
Recognized Excellence - Both Cameron and Art were exceptional. If they were at our house, we knew whatever they touched was going to be completed flawlessly. Cameron took care of the big items (house, shutters, trim) while Art was the finish man who took care of the added detail we asked for. Together, they created a house that the entire neighborhood has high praise for.
Another beautiful, roof, window, and James Hardie siding installation. Only company I recommend.
Areas Of Satisfaction - We took a risk with the shake shingles and it looks incredible and my neighbors love it.
Recognized Excellence - Jason Gioffre is a true professional and has cool glasses
Additional Comments - Great work!
Great group to work with. Jason Gioffre always kept us up to date and was very communicative. Project was finished in a timely fashion and we are very happy with our results.
Truly professional. Highly recommended! Satisfied beyond my expectations.
Likely To Recommend - Absolutely fabulous. Would recommend them to all my neighbors and friends! Truly professional. Highly recommended! Satisfied beyond my expectations.
Restoration Exteriors LLC's ability to manage the scope of the contract work from beginning to end is exceptional; their customer service skills and attention to detail are very strong. The employees who worked on the project were professional, courteous, knowledgeable, efficient and effective in every way possible to ensure that the finished product and the overall experience was nothing short of excellent.
Areas Of Satisfaction - I was most satisfied with Restoration Exteriors LLC's ability to effectively plan, organize and manage the scope of the contract work in a way that not only met, but exceeded my expectations.
Recognized Excellence - Every employee at Restoration Exteriors LLC who participated in the scope of the contract work was professional, knowledgeable, efficient and effective at providing a high quality end product.
Top notch service from the top down. All aspects of the process were attentive and professional. Would most definitely recommend to any one in the area looking for exterior work to their home or business.
Areas Of Satisfaction - The outside siding work was amazing from start to finish. They were always on time, worked till late and were respectful and accommodating.
Recognized Excellence - - Rob, Matt, and Cam were absolutely the best. Always working hard, very personable and punctual.- Art and Mike who did the interior work were very accommodating and polite. Listened well and took our needs into consdieration- Jason and TE - From the pitch to the final touch up, Jason and TE were always communicating with us (even on weekends), always were providing solutions and open to new ideas, and just made the whole process feel very comfortable. - All of the sub-contractors they used were always polite, timely and great at their respective crafts.
Additional Comments - 100% happy with our choice to use Restoratrion Exteriors on such a big job. Have no doubt we will be using them in the future for any other exterior jobs.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Restoration Exteriors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys