Starts with the owner Vince and moves out the the on site workers. Very kind, professional, and personable! Very happy!
Excellent from beginning to end. We love our windows and sliding door!
Our rep worked with us to choose a great solution.
Both the sales rep and customer service rep were polite and helpful.
Remodel RX gave me a quality experience from start to finish. I received expert advice at the initial site visit and felt well informed about my window selections. Their electronic contract process was not only streamlined and easy to use, it also was the perfect way to enable social distancing practices in these times. The installation crew was on-time and professional and finished the project when they said they would. I recommend Remodel RX to anyone looking for a high quality home improvement installation.
Friendly, professional and their use of high quality materials and installers.
The sales associate was extremely helpful is explaining everything and the work was well done.
I greatly appreciated that Vin worked with my schedule and that he came out before and after the work was done to point out what needed to be and had been done. He answered all of our questions and was easily available by phone.
Greatly impressed by the workmanship of the installer! We love our new windows! We will be using them again in the near future!
Remodel RX was very professional, timely, and had great communication skills. I would highly recommend them for your roofing needs. They let me know everything that was going on in terms that I could understand it. I appreciate being kept in the loop.
The communication and the speed were most impressive. I like that I knew what what going on step by step and I knew what to expect and when.
Vin Gerrior was amazing...super helpful.
Outstanding work from beginning to end
Everything went exactly as I had hoped
Their response to a concern we had was expertly and completely addressed and that is what you expect when people are working on projects.
I was most satisfied with the response to any questions we had.
I would recognize the President and the CFO they responded in a timely manner and handled everything well.
The work was done with great care and expertise. The roof looks awesome and the installation team was extremely professional. The price was great and very competitive when compared to other contractors.
The whole process was done very well. and I'm definitely considering using them again in the future.
They were all outstanding.
Everything went very well.
I was the most satisfied with the quality of the installation and materials.
Great group of people. I was a pleasure having them at my house. We will be doing more business with them in the near future
Great experience from start to finish!
Vinnie Gerrior and the installation crew. Very professional with attention to detail
We were made aware of the company through some canvassing in my community. They were so friendly that I decided to speak with them. The more I found out, the more interested I was. The owner was very thorough when he visited our home, and was very trustworthy. That is why we chose Remodel RX.
The explained the installation process and materials thoroughly, and it was exactly what we were looking for. I liked that the door was custom made to fit.
I would like to know what other remodeling projects that they are marketing and qualified in doing so that when I need to do more remodeling, I know for sure if I can call on them.
I was most satisfied with the quality of the workmanship.
I was satisfied with the entire process, from the sales representative to the installation crew and quality of materials.
Great product, great service. Vin saved us money by going with a different style window that actually let more light in.
The installation was outstanding. We love the doors.
We love the way the doors work and function.
My installer was exceptional.
The whole process was pretty seamless and straightforward.
I would like to recognize our salesperson, Steve Jensen. He was really good.
The entire experience was smooth and professional! The roof looks beautiful and the new skylight is amazing, thank you so much!! I would highly recommend them and I plan on calling them for future projects!
Fantastic employee attitudesPersonal attentionQuality workmanshipQuality materialsThey communicated well and made sure we were satisfied with the finished product
Really, the entire crew was fantastic! Thank you very much, Vin, for being attentive to our needs and concerns, and for finishing it in time for the holidays! It was truly a pleasure working with you and I look forward to the next time!
Promptness and Professionalism
Joe and Aimee. They were very responsive to my needs and questions
Crew did a great job and excellent clean-up of job site
Outstanding job start to finish. Outstanding craftsmanship and quality -- outstanding customer service, knowledge, and work ethic. On a scale of 1-10, I would give them a 13! Highly recommended!
Customer Service, Knowledge, Craftsmanship, Quality of Product, Installation Expertise -- everything.
My salesperson was my project manager and I appreciated him working with me in my budget. If it wasn't for him going above and beyond, I may have waited until next year for this project.
Steve did a good job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Remodel RX as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys