I'm just very pleased with everything that Rainblock did. They're definitely a first class outfit.
Areas For Improvement - They didn't fall short. They met or exceeded anything I expected. I've had roofers in the past, but these guys know what they're doing. I selected them from a recommendation from somebody else. I asked them for a bid. They came in, they were prompt, they gave me a fair bid and worked me in their schedule in a timely fashion. I can't say enough things about Rainblock.
Areas Of Satisfaction - They just communicated with me, explained what I was getting, explained the product, explained where I was on my roof, and I just had no choice but to say go.
Current Referrals - If I run into anybody, I'll definitely submit their names.
Recognized Excellence - :I dealt with Doug and his son. Also, their lead who was out here too was very personable. I had a couple of questions and he explained everything clearly.
Areas For Improvement - They were 100%, I can't say enough about how great they were.
Areas Of Satisfaction - It was amazing how fast they were. They showed up with a team of people and knocked it out. They were so organized and the owner even came out. I had the best experience. I have given your name to several people.
Recognized Excellence - I would like to recognize the owner and his son, they were standouts. The entire team were such hard workers.
Areas Of Satisfaction - I was satisfied that they were on time and got the job done.
They are very professional, clean, and communicated well. I am just waiting on my warrany now.
Clean & Safe - They were really good!
Areas For Improvement - I don't recall them not doing anything. They took care of everything I asked for. They used a magnets to clean-up nails and used tarps. They did really good. I have no complaints
Current Referrals - I recommended them to my Dad who will be looking into his roof next year.
I cannot recommend Rainblock Roofing more highly.
Areas Of Satisfaction - I was most satisfied with the owner outreach during the whole process.
They were awesome. The whole thing was awesome. The quote was fast. They weren't the cheapest, but I believe we got the best.
Areas Of Satisfaction - I was most satisfied with the whole thing. The presentation, estimate, the whole package. We didn't even know where to start and they helped us figure it all out.
Recognized Excellence - I would like to recognize both the father and son.
They were excellent.
Areas Of Satisfaction - I was most satisfied with how fast they were, they were really knowledgeable and the pricing was much better then other companies I looked at. They were nice guys.
I appreciate the hardwork and beautiful result. We had a roof over 23 years old and a failing gutter system. I was treated with respect and no pressure. They showed me photos of my problem areas and showed me the improvements needed to bring my roof up to lasting 50years. Everything was great. The crew had to work with masks because of Covid and they had some delay with rain. Overall I would recommend Rainblock Roofing. They do great work and care about the details.
Additional Comments - A+
The company was organized and professional. They were up front with me and the quality is good! I would recommend them to anyone.
Areas Of Satisfaction - I was satisfied with the experience all the way through. I didn't feel pressured by the salesperson and I appreciated that.
Rainblock is professional, efficient, and cost-effective. They were the only roofing group that addressed me as a decision-maker. The rest of the companies would refer to my husband Like I was not there even after he would redirect them back to me. As a physician and highly educated it made me mad that they would act as if I was not there.
Areas Of Satisfaction - They were the only roofing group that addressed me as a decision-maker. The rest of the companies would refer to my husband Like I was not there even after he would redirect them back to me. As a physician and highly educated it made me mad that they would act as if I was not there.
Additional Comments - They were great.
They were extremely knowledgeable and professional. I have already made recommendations for them and those people have signed on to have them do their roofs.
Areas Of Satisfaction - I was most satisfied with their knowledge of being able to take care of the intricacies of my roof, the quirkiness of my roof, and the issues of my roof and their details to solve those problems. The reason that I liked it was because what we talked about, they did and what they did was excellent.
Recognized Excellence - I would like to recognize Doug for his exceptional service. He was on point and followed through on everything that he said that he was going to do. I really appreciate that.
Areas Of Satisfaction - I was most satisfied with the price and quality.
Additional Comments - I have been working with contractors for years with my dad. They were amazing. They were on time, they communicated well. I would recommend them to anyone. We actually chose a color for our base boards and he recommended a different color and we went with the color he chose. Doug and his son were very professional, and had great attitudes, and had no problems accommodating us even when I broke my foot. We did a change on something, and he adapted with ease, like it was nothing. I would highly recommend them.
I can say that we were on time and under budget, and satisfaction was guaranteed.
Areas Of Satisfaction - I was most satisfied that they met the timeline; that was huge. I'm remote so I had to rely on them and they communicated effectively and kept me informed of the project all the way through.
Review - I can say that we were on time and under budget, and satisfaction was guaranteed.
I was highly satisfied. I am a very obsessive kind of person. Not only does it look beautiful, but the clean up was really good. I was really pleased with the fact that there weren't any nails left behind. There weren't any issues. We had a lot of rain the last couple of weeks and we have had no leaks. It was very professionally done and I am very satisfied.
They did a fantastic job. They did the roof on time, when they said they would. They went over and above cleaning up.
Areas Of Satisfaction - I was satisfied with their efficiency and they were very personable. They spelled things out for us so it was easy to comprehend. They were very reasonable with their cost. They were a good value.
Recognized Excellence - I would like to recognize the installation crew for their exceptional service.
Areas Of Satisfaction - Price and how fast they were
Recognized Excellence - The owner was very trustworthy
The owner of Rainblock Roofing was terrific to work with.
Current Referrals - I have already referred one person and they ended up getting their roof done.
Review - The owner of Rainblock Roofing was terrific to work with.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rainblock Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys