I can't argue with the excellent workmanship however, we did exceed the budgeted amount I had planned to spend. The completion timeliness was excellent and the crew cleaned and left the place better than I had it before the project started. My designer provided some excellent ideas to enhance/expand the project at a later date, I am just hoping that it will not exceed my budget again. I was very pleased to see that I had a project manager come by daily to check on the progress, that was a plus.
The workers were very polite. Very quick. Everyone else were very quick to respond when we had a question.
This was our second project with Prince William Home Improvement and they did not disappoint! The courteous employees, quality workmanship and extensive guarantee is beyond expectation.
The work wasn't what I thought it was going to be.
We have used PWHI for a number of projects at our home. Workmanship is good quality and communication is consistent.
I'm extremely satisfied.
Superb service, workmanship and pricing.
Prince William Home Improvement is an exceptional company to work with. We were given options and everything was explained. We were kept abreast of progress throughout the whole process - from initial discussions through plan approvals and then ultimate completion. The onsite team worked very hard, kept the work area tidy, and the end result was incredible. We are beyond pleased.
Very knowledgeable, on time, and excellent quality.
They were professional and patient. They selected the highest grade materials that were available.
We were please with the amount of effort that they put into our project. The installer worked countless hours through the night. Even thought he started first thing in the morning, he worked late into the evening to complete the job in the time frame.
They were an excellent company. The customer service was excellent and they were very responsive. I had a great experience with them.
Prince William Home Improvement delivered on everything they said. The price was met at a reasonable price as far as what I was expecting. I believe I got more value than I was expecting.
Quality job well done
From start to finish PWHI was simply awesome. The communication, understanding of style desires, quality of work and speed in which they completed the work was incredible. The crew showed up every day on time and just worked. No sitting around wasting time, just did what they were there to do. They completed our project in just over 3.5 days and it was not cutting corners at all! I know when we are ready to do our front yard, PWHI will be the only call we make!
They did an excellent job and I will use the company again.
Prince William Home Improvement offered us a solution to have a deck in the shortest time possible. They provided us a deck at an affordable price. We are so grateful.
Considering the cost of the deck and the pitch on the reputation of the company's expertise, I did not expect to have a crass error with one of the columns placed right in front of the basement sliding door. The company did not realize this until project was finished, when WE went to check the completion of the deck we realized this huge design flaw and safety issue.
PWHI was excellent from start to finish. They designed our deck to suit our needs, ran the gauntlet of getting the relevant permits, started work promptly thereafter, worked continuously until the project was completed, and easily made some adjustments that we sought along the way. High marks on all accounts!
I love the way PWHI keeps you informed every step of the way. PWHI employees are very professional and they really do listen to your concerns. I have recommended them to three of my friends who viewed their work.
I am a third-time customer so I would recommend them!
Truly awesome experience working with Prince William Home Improvement on the building of our deck. We couldn't be happier with the final product. The best part is it was a true turn key project. Prince William Home Improvement took care of everything from completing our HOA documents and communicating with the HOA, selecting materials, and pulling county permits.
Quality of materials and workmanship was the best of any home projects we have ever had at any of our homes.
Prince William Home Improvement completed my deck on time and superb workmanship.
Great company that does very good work. I would recommend PWHI to others and will be using them again in the future.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Prince William Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys