About this company
Pool Environments
The name Pool Environments has become synonymous with unparalleled quality in the Dallas swimming pool market. Pool Environments is a design/build firm based in Plano, Texas, specializing in creative and unique waterscapes for clients with discriminating taste. Our projects include new swimming pool construction, swimming pool remodeling, outdoor rooms, outdoor kitchens, water features, koi ponds, and creeks, for both residential and commercial projects.Since our beginning, in 1990, Pool Environments has catered to the client who recognizes the value in creative design, quality craftsmanship, and a long history of top-quality client services. Every project we build is supervised by the owners of the company, and is held to the strictest standard of excellence throughout each phase of construction. Show more
The name Pool Environments has become synonymous with unparalleled quality in the Dallas swimming pool market. Pool Environments is a design/build firm based in Plano, Texas, specializing in creative and unique waterscapes for clients with discriminating taste. Our projects include new swimming pool construction, swimming pool remodeling, outdoor rooms, outdoor kitchens, water features, koi ponds, and creeks, for both residential and commercial projects.Since our beginning, in 1990, Pool Environments has catered to the client who recognizes the value in creative design, quality craftsmanship, and a long history of top-quality client services. Every project we build is supervised by the owners of the company, and is held to the strictest standard of excellence throughout each phase of construction.
The evidence of this is witnessed to, not only through the remarkable, quality projects that can be viewed on the online portfolio, but also through the extensive client testimonials. High standards have awarded them numerous awards. Along with features on HGTV’s website, PE ‘s projects have been published in several magazines including; Landscape Architect & Specifier News, Pool & Spa Outdoor, Southern Living, Landscape Architecture Magazine, Architectural Digest , and Sports Illustrated.
Services Provided:
Design.Build.Project Management.Remodel.Service Hide
Types of work
GuildQuality surveys
Badges
Photos 26
Customer satisfaction
Reviews 122
Mike B.
Additional comments
Areas Of Satisfaction
We had a pretty complicated project, as we had multiple elevation changes to deal with. I thought that PE did a great job on the design process. The design and execution of the multiple retaining walls necessary to handle the elevation changes was terrific. It flows beautifully, is extremely functional and creates a luxury backyard atmosphere that we will enjoy for years to come!
Recognized Excellence
I felt that Dale, Chris and Jake all did a great job getting a beautiful pool built for my family. The office staff were very helpful and so nice to work with as well!
Additional Comments
Many thanks to the whole team at PE! It was a pretty intense project because of the terrain that PE had to deal with. The weather was also not our friend, as the rain was a real pain, causing multiple delays. But the team at PE hung in there and worked to finish the job in the right way. The execution is great and the look is all we had hoped for.
Tom G.
I was happy, but we would have been even happier with them if we wouldn't have been in competition with other people who were trying to get their pools done also. It would be better to build your pool when no one else is building pools. It just seemed like they were building a lot of pools at one time, so there would be about 3 weeks when nothing was happening. That is a long time when it takes 4 months to build a pool.
Additional comments
Areas Of Satisfaction
I was most satisfied because I felt like they did their best to keep us informed about what was happening, and when. They were responsive if there were any changes.
Recognized Excellence
I would like to recognize Jeremy for his exceptional service. He did a great job. Considering that he was the sales guy, he really knew what he was doing, was very knowledgeable, and was really well informed.
Verified customer in Dallas, TX
Areas Of Satisfaction
Quality and experience of the crews, timely completion and overall appearance of the pool at completion.
Recognized Excellence
Jeremy and Jake were excellent and always got the job done!
Matt Y.
Additional comments
Areas Of Satisfaction
I was most satisfied with the craftsmanship of the pool. It looks really good and well built. And they kept the backyard very clean.
Recognized Excellence
I would like to recognize Jake and Jeremy. They did it relatively quickly and they do a good job.
Justin B.
Additional comments
Areas Of Satisfaction
The design and the transformation from design to reality
Recognized Excellence
Dale was amazing from the first meeting through completion
Verified customer in Dallas, TX
Areas Of Satisfaction
I appreciated that Pool Environments had my interests in mind throughout the process always offering up suggestions and recommendations even if it meant less work/revenue to them. When there was a mistake made, they owned up to it and fixed if without any cost implications to me.
Areas For Improvement
na
Recognized Excellence
Jake did a nice job and was always prompt.
Additional Comments
I have recommended Pool Environments to several of my friends already.
David K.
It is not often that someone would call the construction process "delightful", but from design, execution, punch list, instruction day, and a few small tweaks, this has been a delightful process. We are grateful to have partnered with Pool Environments.
Additional comments
Areas Of Satisfaction
The implementation of the design was spot on.
Areas For Improvement
I can't think of any.
Recognized Excellence
Jake was responsive and helpful through the entire process. I am a big fan of his.
Response
K.H.C.
We have used Pool Environments on 2 different properties for pool remodels. We have been very happy with the work both times. As with any larger project there are always some issues, but Pool Environments always worked with us to quickly resolve problems.
Additional comments
Staff
Debi was awesome! She kept us informed and always responded to emails/phone calls very quickly.
Areas Of Satisfaction
Overall qualityCreative designWillingness to work through issues with us, we had several leaks that were pre-existing (not caused by the remodel effort) but PE went above and beyond to help us find/fix these problems
Recognized Excellence
Mike Murphy and Debi (scheduling desk).
Additional Comments
We would use Pool Environments again (for a 3rd time!) and we highly recommend them.
Jack H.
Additional comments
Areas Of Satisfaction
All Subs did a great job.
Recognized Excellence
Mike Sparks, Neil Murphy
Steven J.
Additional comments
Areas Of Satisfaction
I was most satisfied with the timeliness.
S.&.S.
Additional comments
Areas Of Satisfaction
I was most satisfied with their overall professionalism from design through completion.
Recognized Excellence
I would like to recognize Dale Sprigg.
Bill B.
I could not be happier with my pool design, build quality and finish. I can highly recommend Pool Environments to anyone considering a high quality/well designed swimming pool.
Additional comments
Areas Of Satisfaction
Personnel and build quality
Recognized Excellence
Jeremy and Jake...
Response
Darren P.
Absolutely.
Additional comments
Sales
Absolutely.
Likely To Recommend
Absolutely.
Staff
Absolutely.
Recognized Excellence
I would like to recognize Mike Murphy for his exceptional service. The lady in the office was excellent too!
Verified customer in Highland Park, TX
Areas Of Satisfaction
I was most satisfied with the design, quality, and choice of materials.
Recognized Excellence
I would like to recognize Mike Murphy and his staff that works real closely with him. They are all really good guys.
Additional Comments
They did a good job.
Verified customer in Dallas, TX
Areas Of Satisfaction
Design and overall end product. Randy / PE did a great job combining our vision with their own creative design. The end result was exactly what we were looking for.
Thomas M.
Additional comments
Areas Of Satisfaction
I was satisfied with how the staff was courteous. I'm also satisfied with the appearance of my pool.
Areas For Improvement
You didn't fall short of my expectations.
Recognized Excellence
Your customer service representative was nice over the phone.
Verified customer in Richardson, TX
Areas Of Satisfaction
Materials and workmanship
A.M.M.
Pool Environments is the best. This was my first time "building" a pool and had heard horror stories from friends who had done it. I looked at three companies when deciding who to go with... And while Pool Environments was a bit more expensive than the others their level of professionalism and preparedness was unmatched.The process was incredibly easy. They held our hand through the whole process and took care of every detail. Their scheduling department kept us up to date on each step and were very easy to work with. They also referred our landscaper and pool maintenance team to us.We ADORE our pool and the entire Pool Environments staff. Thank you!!
Response
David F.
Additional comments
Areas Of Satisfaction
High quality, creative and professional.
Additional Comments
The entire team functioned well and we received weekly posts on progress or any issues so that we had no surprises along the way.
Jon M.
Pool Environments provides quality work, very confident, and friendly organization.
Additional comments
Areas Of Satisfaction
I was most satisfied with the design, company organization, and the people.
Recognized Excellence
Jake, Jeremy, and Chris were great. Everyone we dealt with at Pool Environments provided exceptional service.
Damian R.
Additional comments
Areas Of Satisfaction
Design, Quality, Expertise
Recognized Excellence
Dale Sprigg did a great job! Stayed engaged throughout the process.
Beth W.
Additional comments
Areas Of Satisfaction
Everything in general was a fabulous experience.
Areas For Improvement
None at all.
Recognized Excellence
Dale Sprigg designed a pool that fit in well with our natural environment, and he was always available to answer my questions, or to send me in the right direction to get my answers.
Justin J.
The finished product was to our high standards. The project took longer than promised, but the owner, Chris, got involved when he learned of this, and turned it around.
Brian R.
We had an absolutely wonderful building experience with Pool Environments! Everyone we dealt with was fantastic!
Additional comments
Areas Of Satisfaction
Asthetics, quality, and service we best I've ever seen. The process was smooth and everything turned out better than we could have expected!
Areas For Improvement
None
Recognized Excellence
Jermey and Jake. Both men were courteous, professional and on top of everything!
Dr T.
The end result is phenomenal. The pool, pool decking, refurbished patio, and outdoor BBQ area are beautiful and provide an integrated look. The tile and stone work is fabulous.
Additional comments
Areas Of Satisfaction
The overall quality of materials and workmanship was excellent and exceeded my expectations.
Recognized Excellence
Jessica was great; her voice projected a smile on her face. She always listened to what I had to say and followed through.Randy presented a wonderful plan and was very amenable to all the changes and modifications I wanted. He was very engaged at the designing phase and great with selection of stonework and tile.