The installers did a nice job, but it took four days, not two. They were not infomed that the walk-in tub was to be installed over a concrete floor. Of the many tubs they had installed, this was the first over a concrete floor.
I am very happy with what they did. They were very courteous and cleaned up very well, and I am extremely happy.
One word describes my walk in shower!
WOW!
I am happy to recommend Home Smart Industries as an installer of the Kohler walk in tub. They team answered all of my questions and provided necessary information about the tub and installation process. They were professional and friendly.
I recently had a knee replacement and the walk in tub is a great help.
The installers were great!
The installers were clean and courteous. They explained every step of the process. Did a complete demonstration of how to use the shower. They cleaned everything up and we are completely satisfied. It is of note that we had three Venezuelan men who were completely competent and friendly. They showed their ID before entering our home. We are very happy with our experience.
Polite, professional, and efficient. The process from beginning to end was smooth as glass.
From sales to installation, everyone was very professional. We would definitely recommend to our friends!
Overall a great experience. Helped us solve some issues in advance & install went great. Support post install has also been very good
The salesman was very informative and knowledgeable about the walk-in tub. The installers arrived at the designated time and worked into the evening hours to finish the project. We are very satisfied with the installation. It is neat and very well done. All of the materials and debris were cleaned up. Before they left, we were given a demonstration of how to use the tub and its accessories. . We are very satisfied with our purchase.
Our experience from sales to installation was great. We love the new shower. No more trying to get in and out of Tub!
Salesman never called us back after leaving 4voicemails for him
Yes I would recommend this company to you. The only comment I have is that when the sales rep comes out maybe it would be beneficial to have a contractor with them so they could explain more of the details of the actual installation process so you know the job is going to be done correctly and very well.I recommend you read all of my comments in this review in order to justify this state