I would definitely recommend this coating. It is clean and looks great. It also meets all my expectations. I just have to see how it holds up.
Product and people on the job are true professionals
I am very, very satisfied, and all of my friends that have seen it love it. Period.
The did excellent work.
The guys that came out were very polite and professional, they worked clean and communicated to the process. Terrific job
Second job they have done for us and both were excellent. They were on time, informative, & never wasted a minute of time.
Excellent service from receiving estimate to completion of job. Everyone I interacted with at Pinnacle was friendly and informative.
There were no problems throughout the whole procedure of getting the garage done.
They did a good job. I'm very satisfied. Lee Watson and Julie did an excellent job. They went above and beyond.
It is beautiful.
They did a great job, and I am very pleased with the work they did.
They are an excellent company, and they stand by their work. The installers are professional and clean up well after themselves. I would highly recommend Pinnacle Concrete Coatings and have already recommended them to two of my neighbors who are doing work with the company.
I would recommend Pinnacle - their work was well done and professional.
Very efficient and beautiful work.
Great presentation from salesman and gentlemen that applied surface were fantastic.
Recognized Excellence - The two gentlemen that came and completed the project was on time and did an awesome job!!!
Pinnacle Concrete Coatings was wonderful.
Areas Of Satisfaction - Everything Pinnacle Concrete Coatings did was awesome.
Additional Comments - We love Pinnacle Concrete Coatings. We would recommend them to anyone! A neighbor recommended them to us, and we would recommend them in a heartbeat to anyone who wants that type of job done.
This organization was professional in every way. The staff was courteous, informative, knowledgeable and efficient. They use a high quality product and the end result was beautiful. We are extremely satisfied.
I give them a thumbs up on everything.
I am likely to recommend Pinnacle Concrete Coating because they were very timely, professional, and very high quality.
It was professionally installed. They were timely and explained everything to me before doing the work. They also explained after the work was complete. The job was very thorough.
Excellent work. Perfectionists.
The company is excellent. They took the time out to make sure the concrete is durable enough. The technician was very knowledgeable. My concrete didn't meet the moisture test, so they had to apply an extra coating and came back to finish the job. I am very happy with the outcome.
I have already recommended Pinnacle Concrete Coatings to three friends.
Areas Of Satisfaction - They were extremely diligent about the cleaning the areas up and very diligent about working with very little downtime. It was all completed in one day as they said, and we were quite pleased.
Additional Comments - It was a very interesting process, and we enjoyed watching it. I would definitely recommend and have recommended this company to others.
I would Recommend Pinnacle Concrete Coatings for your next Project!!!!!!!!!
The whole experience was great… great job great people and great product!
Quality Of Materials - I love my porch it’s better than ever VERY pleased!
Quality Of Workmanship - These guys were awesome!
Professional & Organized - Very professional and organized!
Additional Comments - This made the biggest difference in the appearance of my home! I Love it!
My patio looks better than I expected. Everyone I communicated with wer very customer friendly and friendly.
Areas Of Satisfaction - Their work is amazing very professional. The final product has also been amazing as well as their warranty. I would recommend this to anybody.
Everyone I communicated with at Pinnacle Concrete Coatings was professional and made the process as smooth as possible.
Additional Comments - My team of workers who came out were all extremely professional, caring and informative. They really wanted to please me and we’re all proud of their work. Outstanding all of them!!
I recommend Pinnacle Concrete. The only issue is this survey that is requiring me to fill out everything.
Yes will recommend to family and friends
Phenomenal company. Very easy to talk to and they explained everything in detail and answered all the questions that we had. They were very helpful in helping pick out the colors and very knowledgeable about the product. Excellent preparation of the area to be coated. They cleaned everything up and you wouldn't even know that they did the work that day. Great job!
I would likely to recommend however with the caveat of what to expect based on our experience (see below).
I love my new flooring--it is beautiful. I feel like I now have an additional room in my house instead of just a garage.
It was exactly as I excepted, very good.
the outcome of this work has greatly increased my property value, we have the best looking house in the neighborhood, and that is saying a lot
Quality Of Workmanship - The floor and sideway look like a million bucks!
Additional Comments - My neighbors are stopping by to see our floor and everyones loves it!
I have already recommended them to my daughter and son-in-law. I was extremely satisfied with all of it.
Recognized Excellence - I would like to recognize Frank Melson, the salesman, and whoever answers the phone. The people in production were helpful and friendly.
I am very pleased with Pinnacle Concrete Coatings. I love it! Everyone who sees it loves it too. It is a beautiful home now.
Recognized Excellence - Everyone from Pinnacle Concrete Coatings provided exceptional service. I am not sure of all the names. Will was one of them. Everyone who worked at my home was excellent. There were no problems at all. Everyone who sees it loves the job they did.
Areas Of Satisfaction - Pinnacle Concrete Coatings met my expectations in all areas. The basement, garage, and porch were all done in an excellent manner. There was no problem with anything. They were wonderful.
The team that came out was very friendly and professional. They did a great job and answered any questions I had.
Additional Comments - The crew was fantastic, and the job looks great. I have already started recommending them.
Recognized Excellence - I would like to recognize James McDonald for his exceptional service. He was very informative, and it wasn't high pressure. Also, I would like to recognize the lead installer, Shane W. He suggested that we do the ledge around the garage, so he did a good job in recognizing improvements.
Areas Of Satisfaction - They met my expectations everywhere. I had seen it before and was questioning the difference between epoxy and your product. I am glad I went with your product and looking forward to seeing what happens in the future. As of now, it has been great!
Additional Comments - I have already recommended Pinnacle to someone, so obviously, I was pleased. I am looking forward to seeing how well it last and holds up.
Excellent service provided from setting up the appointment for an estimate to completion of the job. Every person I spoke with was friendly, informative and responsive to my questions.
Quality Of Workmanship - Very satisfied with the quality and attention to detail that was provided.
Recognized Excellence - The work crew, Dominic and Paulino, were fabulous. Arrived on time, explained each step of the process, took extra care to ensure no damage to plants, and cleaned up thoroughly upon completion. In my opinion they represent your company in a very professional and positive way. I would definitely request this crew for any future work and to anyone else considering Pinnacle for their project.
Additional Comments - Thank you for making this one of the most enjoyable and satisfying projects I have tackled in my new home!
I already have!
Areas Of Satisfaction - I am very pleased and have already recommended your company to a few people. I love how it looks and now I want to look into doing my sidewalk/walkway to my front door.
Most expensive, there are other companies less expensive but I liked the lifetime warrenty
The salesman was very knowledgeable and professional. The installation crew was very professional and pleasant.
They did an excellent job. I am satisfied.
Additional Comments - They are a very good company to work with. Everyone was very professional. The whole experience was awesome.
I have recommended Pinnacle to a friend.
Additional Comments - The office the sales and workers were professional and easy to work with.
Recognized Excellence - The entire staff… office, sales, and technicians… is very professional, knowledgeable, courteous, and hard working.
Additional Comments - Based on previous recommendations, our expectations were set high. At every stage of our project, our expectations were met. We had a great experience, and love the outcome!
Areas For Improvement - How can you improve upon perfection? We love our garage and front porch. The neighbors are so jealous!!!! 👍
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pinnacle Concrete Coatings as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys