Things were done professionally in a timely fashion. they were professional, neat, clean, and the product is excellent.
I was promised a date that they would be here and that didn't happen. They then told me they would come two weeks later, and that never happened either. I would rather them be upfront to me about how long it would take. I didn't understand the whole process with that. When I purchased the product it was in Spring. When it was hot and dry in July they didn't want to do the work. Then in September it was too wet for them to do the job. I am satisfied with the work, but it was very frustrating.
Fabulous service and looks incredible
the job was done in the time frame and done very well. great job
It took a while because they were so far backed up, but overall everything was great.
I am likely to recommend Pinnacle Concrete Coatings to a friend because their work is outstanding!
It took awhile for them to come out and do my yard however I am very satisfied for the work they did do.
They were efficient and very nice to deal with.
Pinnacle Concrete Coatings sent enough men to complete the 11 hour job. I am very satisfied with the job and they will hopefully return to evaluate one small area and address the issue.
Neighbors have expressed an interest in the coatings
I love my porch, it is beautiful!
The guys who worked on our porch were knowledgeable and polite felt very pleased with their workmanship
I am still waiting for someone to call me about a repair.
I've got gray was splashed over my porch and railing other than that everything is good.
Pinnacle does an excellent job and is very thorough. I would definitely recommend them to anyone considering their garage coated.
People have really admired the porch and garage I had done with Pinnacle Concrete Coatings.
Everything, from sales to the installation, was done according to expectation. They did a great job.
Love my garage and porch floors!
We had three areas coated by two crews and are so pleased with the result I am never tired of showing their work to all.
Loved the experience. Installers accomplished job in specified time. Came to correct an imperfection next day.
when they showed, they worked hard and did a great job
The sales presentation was through and knowledgeable. The crew arrived on time, ready to work. They were respectful of our surrounding property (plants,driveway etc.) They clearly understood what needed to be done and appeared to work well as a team. Dylen and Clay were careful to clean-up when the job was complete and notified us before they left the sight.
Absolutely awesome job by ALL involved from start to finish !!!
It was my second time I have used them. I was very satisfied.
They did a great job. We are very satisfied with the way it looks and the way they did it.
Excellent product and service.
I have shared my pictures on facebook and a few of my friends are interested in having this done.
I had a positive experience!
Excellent product and professional staff.
From beginning to end, we were very happy with Pinnacle Concrete Coatings. The salesman was excellent; he knew about the product, was not pushy, and did a great job promoting what we were getting. The product is fantastic, it looks great, and I would definitely highly recommend them to anyone!
Very professional job!
Pinnacle communicated VERY well and the job was done timely and to my enormous satisfaction!
very good company to deal with .
They did a great job, and I have already recommended them to friends.
They did a great job. We are satisfied and we would do it again.
We have had several people come to look at the finished project, we would recommend them to a friend.
It was a long wait but well worth the wait. They did a good job.
The crew was great. They were courteous and friendly. We were very pleased with them.
I love the job they did and how hard the installers worked. I have done epoxy before and it did peal after a few years. The floor is so good looking and I'm sure will last longer then me..LOL
They were great.
They provide quality work. I've received a lot of compliments. Everybody is amazed by just the look itself. A couple of my neighbors were impressed as I'm the first in my development to ever have done this.
They did an outstanding job. It looks like a brand new garage.
At first half of the floor did not look right and they came back (even the owner) and said it needed repairs. They came back and repaired it. I am well satisfied with the service they did for me!
Really like the flooring they put down. However, more than a little disappointed with the guy that gave us the estimate when he said they would be able to do our spalded (sp) concrete pad outside the garage door and the crew that came said it couldn't. The estimator even took pics which he was supposed to send back to the company and have it confirmed they could do it. I assumed since I didn't hear anything before they arrived to complete the project that it was in fact, doable. Apparently, it wasn't. And that was a large part of the reason I agreed to do the project. Long crack on one side also was not able to be filled which the estimate guy also said could be remedied. Lot of big claims, but a little short on delivery. I do like the floor though....
I am more than pleased. I am elated with how they did my garage floor. I am very happy with the outcome and it really increased the value of my house.
It is a good product. If you want to pay the money, it is worth it.
Everything was very professional and done on a professional scale. I am very satisfied with the work. We actually are having other work done by them soon.
lee watson and the two installers were very customer service oriented. very satisfied . alittle pricey. kwr
Our overall experience with Pinnacle was fantastic, from start to finish. Lee was prompt for our site visit and did a terrific job explaining the product and installation process. After we received a call that our job could be done earlier than originally estimated, Eddie and Thomas did an awesome job installing our new floor and leaving our job site clean. We are very happy with our new floor from Pinnacle!
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When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pinnacle Concrete Coatings as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys