The sales presentation was through and knowledgeable. The crew arrived on time, ready to work. They were respectful of our surrounding property (plants,driveway etc.) They clearly understood what needed to be done and appeared to work well as a team. Dylen and Clay were careful to clean-up when the job was complete and notified us before they left the sight.
Absolutely awesome job by ALL involved from start to finish !!!
It was my second time I have used them. I was very satisfied.
They did a great job. We are very satisfied with the way it looks and the way they did it.
Excellent product and service.
I have shared my pictures on facebook and a few of my friends are interested in having this done.
I had a positive experience!
Excellent product and professional staff.
From beginning to end, we were very happy with Pinnacle Concrete Coatings. The salesman was excellent; he knew about the product, was not pushy, and did a great job promoting what we were getting. The product is fantastic, it looks great, and I would definitely highly recommend them to anyone!
Very professional job!
Pinnacle communicated VERY well and the job was done timely and to my enormous satisfaction!
very good company to deal with .
They did a great job, and I have already recommended them to friends.
They did a great job. We are satisfied and we would do it again.
We have had several people come to look at the finished project, we would recommend them to a friend.
It was a long wait but well worth the wait. They did a good job.
The crew was great. They were courteous and friendly. We were very pleased with them.
I love the job they did and how hard the installers worked. I have done epoxy before and it did peal after a few years. The floor is so good looking and I'm sure will last longer then me..LOL
They were great.
They provide quality work. I've received a lot of compliments. Everybody is amazed by just the look itself. A couple of my neighbors were impressed as I'm the first in my development to ever have done this.
They did an outstanding job. It looks like a brand new garage.
At first half of the floor did not look right and they came back (even the owner) and said it needed repairs. They came back and repaired it. I am well satisfied with the service they did for me!
Really like the flooring they put down. However, more than a little disappointed with the guy that gave us the estimate when he said they would be able to do our spalded (sp) concrete pad outside the garage door and the crew that came said it couldn't. The estimator even took pics which he was supposed to send back to the company and have it confirmed they could do it. I assumed since I didn't hear anything before they arrived to complete the project that it was in fact, doable. Apparently, it wasn't. And that was a large part of the reason I agreed to do the project. Long crack on one side also was not able to be filled which the estimate guy also said could be remedied. Lot of big claims, but a little short on delivery. I do like the floor though....
I am more than pleased. I am elated with how they did my garage floor. I am very happy with the outcome and it really increased the value of my house.
It is a good product. If you want to pay the money, it is worth it.
Everything was very professional and done on a professional scale. I am very satisfied with the work. We actually are having other work done by them soon.
lee watson and the two installers were very customer service oriented. very satisfied . alittle pricey. kwr
Our overall experience with Pinnacle was fantastic, from start to finish. Lee was prompt for our site visit and did a terrific job explaining the product and installation process. After we received a call that our job could be done earlier than originally estimated, Eddie and Thomas did an awesome job installing our new floor and leaving our job site clean. We are very happy with our new floor from Pinnacle!
The floor looks great.
They need to tighten up their cleaning after the work is completed.
I would give a 5 star if there was a 5 to give. I will be using them again in the future.
I am really, really happy that I did this. Every time I look at the work I think, "this is awesome".
The garage floor looks amazing. Very professional job.
I am so pleased with every aspect of this job and totally in love with my new garage floor. Great product; great people.
Workers did an amazing job. They respected the property and the clean up was phenomenal. The floor came out better than I ever expected.
Professional with an emphasis on customer service quality.Work is completed on time and the job site housekeeping was immaculate.
I had the floor done once before and it wasn't done very well. It seems like Pinnacle Concrete Coatings is much, much better. I appreciate their time and effort in putting the coating down correctly the first time.
They did pretty good work. I was satisfied with everything.
The whole experience was excellent from point of contact by phone to Frank Melson coming out to meet with us. There was no sales pressure and he is very knowledgeable of the product. This is the second job they have done for us.The installed staff was different the second time but just as good.
We loved the product.
Everything was terrific! I am really pleased with it. They were very professional, and it was done when they said it would be. It has made a big difference.
They were top notch.
I was most satisfied that the job was done exactly in one day as promised and that it was done in a very highly professional manner.
My steps look beautiful. It has rained everyday since the project was completed. I'll update if there are any unresolved issues.
Pricing would keep me from telling someone.
I am very well satisfied and the crew was very professional. Thanks for a beautiful floor.
My wife and I are pleased with our decision to have our garage floor coated by Pinnacle. Every step, from the sales presentation to the final cleanup, was professionally conducted. The technicians were nice young men who were courteous, knowledgeable, and skilled. They were also very accommodating relative to helping me move a couple of large items from the garage to the driveway. The finished look of our garage floor is impressive. It is not a cheap process; but neither is our home. We believe it is worth every penny of our investment!
The quality of work was great. They did an excellent job!
From initial to the very last phase of this project,everyone at Pinnacle were extremely professional.
My experience from start to finish with Pinnacle concrete Coatings was absolutely wonderful. The two young men who worked on my porch were very efficient , professional, and courteous. They paid close attention to detail, and wanted to make sure I was completely satisfied with the job, which I definitely was. The transformation to my porch was stunning and beautiful. I highly recommend your company. Thank you for doing a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pinnacle Concrete Coatings as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys