crew was on time and completed job, left area neat and clean. answered questions my husband had
The provided great service! I am very happy with the job!
The product is attractive for covering concrete. We had a very difficult time getting scheduled for the work we contracted.
Took 6 months to get job done but was worth the wait
I would warn people that it will likely be later than they say but the product is great.
The product looks beautiful and we are very happy with how great it makes our home look.
Excellent job and product but length of time from signing contract to actual work was too long.
The people who were here were Very professional and knowledgeable about what they were doing.
Things were done professionally in a timely fashion. they were professional, neat, clean, and the product is excellent.
I was promised a date that they would be here and that didn't happen. They then told me they would come two weeks later, and that never happened either. I would rather them be upfront to me about how long it would take. I didn't understand the whole process with that. When I purchased the product it was in Spring. When it was hot and dry in July they didn't want to do the work. Then in September it was too wet for them to do the job. I am satisfied with the work, but it was very frustrating.
Fabulous service and looks incredible
the job was done in the time frame and done very well. great job
It took a while because they were so far backed up, but overall everything was great.
I am likely to recommend Pinnacle Concrete Coatings to a friend because their work is outstanding!
It took awhile for them to come out and do my yard however I am very satisfied for the work they did do.
They were efficient and very nice to deal with.
Pinnacle Concrete Coatings sent enough men to complete the 11 hour job. I am very satisfied with the job and they will hopefully return to evaluate one small area and address the issue.
Neighbors have expressed an interest in the coatings
I love my porch, it is beautiful!
The guys who worked on our porch were knowledgeable and polite felt very pleased with their workmanship
I am still waiting for someone to call me about a repair.
I've got gray was splashed over my porch and railing other than that everything is good.
Pinnacle does an excellent job and is very thorough. I would definitely recommend them to anyone considering their garage coated.
People have really admired the porch and garage I had done with Pinnacle Concrete Coatings.
Everything, from sales to the installation, was done according to expectation. They did a great job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Pinnacle Concrete Coatings as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys