Outstanding quality job . Extremely pleased with the entire
job from Initial meeting to completion.
Recognized Excellence - Marcus Fleming was great.
Areas Of Satisfaction - They met my expectations with the finish of the concrete slab. They did a nice match and job.
Areas Of Satisfaction - They exceeded my expectations.
Jacob thoroughly evaluated the problem we were having with our aggregate driveway. He reviewed possible solutions with us and presented estimates. All work was done on schedule and efficiently. We had a walk through upon completion to ensure all was satisfactory with us. We were very pleased with the outcome. Everyone with whom we spoke at Ogburn was knowledgeable and very courteous. Would certainly use them again if necessary.
Excellent work and one of the best overall jobs I've had done at my home in 25 years. Brian was timely, extremely efficient and great to work with. He is a master at what he does. My sinking 50 x 30 garage pad is now level and sealed. I now have peace of mind that my pad will remain intact and useful for years to come. This was well worth the price. I will most definitely use Ogburn Construction for any similar concrete issues in the future. Thank you!
Areas Of Satisfaction - All - especially with Brian's hard work and professionalism
I am very pleased with the work performed by the Ogburn Construction crew.
Guys did a great job
Great service from everyone at the company! Most pleased to have Phase 1 completed and look forward to having them back this year to do Phase 2!
Issues NOT resolved!
job well done, nice people, but too expensive
They did a fantastic job. They explained the process as they were doing it, so we were on the same page. Whatever questions I asked during the process, they responded and let me know what was going on. There was a lot of professionalism and courtesy.
Recognized Excellence - I would like to recognize the salesperson. He was very good, and he explained the process. I didn't even go with another quote or seek another estimate after talking to him.
Additional Comments - I normally recommend the professionals I use to my neighbors. If one of them is in need, I will definitely recommend Ogburn Construction.
Totally happy with the sidewalk lifting,crack repair, cleaning and sealing. Looks almost brand new!
The job that was done on our sidewalk was terrible. Very disappointing.
Recognized Excellence - My service technician
Everyone I've dealt with, from the office manager, to the sale's person and the person who came to do the work, were all very polite, accommodating and easy to work with.
Quality Of Workmanship - The work done looks great and clean.
Professional & Organized - I found them to be very professional and respectful
Additional Comments - Very satisfied with the whole process
The entire experience, from the sales rep, to the crew doing the work, was top notch. Services are a tad expensive, but they did a fantastic job. You get what you pay for with Ogburn…highly recommend.
The entire process was very professionally done! From the initial call for information to the estimate and actual work, everyone was extremely knowledgeable and performed their roles exceptionally well!
A very professional organization with an outstanding staff.
Recognized Excellence - Everyone I dealt with were courteous, friendly and most organized. A very professional organization.
Areas Of Satisfaction - The repair exceeded my expectations.
Very professional and friendly.Quality of work was excellent!
Ogburn Construction is very professional. They are somewhat expensive, but worth it.
Steven Ogburn and the guys that did the work were great to work with.
First job I had Ogburn construction do for me. Everything went great! Tried to contact them for a second job to do. Crickets!
If this is the way they follow up, I don’t recommend them.
Ogburn was a great company to work with. They offered several options and helped determine the right repairs and protection to our driveway.
The service was excellent, and the provider was very professional and friendly.
Recognized Excellence - I would like to recognize the provider that did the service for their exceptional service.
Areas Of Satisfaction - Overall, Ogburn Construction exceeded my expectations.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ogburn Construction Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys