NuLook got my full roof covered by insurance after a couple others roofers were unsuccessful.
Had recommended you but changed my mind when i encountered an issue..henry hong was contacted and was supposed to have someone call me and never did I encountered a flat tire from nails from the roof.. needed to buy a new tire.. was told it wasnt from them.. at first was told it would be taken care of.. very disappointed the way it was handled..
Everything went well. I did not have any issues at all. I highly recommed Nu Look Home Design to others.
4.5. It is outstanding. They came, there were a few little mistakes and they came again and did those. Everything was good after the second time.
For the most part, Ne Look Home Design was good to work with. But there were some financial & implementation differences in the end.
Nu Look Home Design was fantastic.
The process with Nu Look Home Design went real smoothly.
very professional. When the weather finally permitted, workers showed up on time, finished the same day, and very thoroughly cleaned things up. There were garden areas we were concerned about near the house, and they were very respectful of those areas in particular and everything around the house in general - we have lots of old large azaleas and other shrubs and small trees - no damage whatsoever and no debris left anywhere - even to carefully checking for roofing nails on the parking pad.
Nu Look Home Design does good work and fast.
Excellent quality work!
They were super easy to get ahold of. They answered all of my questions and gave an abundance of information to make an informed decision during our initial meeting. The quote breakdown process was extremely helpful and super involved and made me completely confident in the decision I was making.
They do excellent work.
They did a good job.
My roof is beautiful.
Everything went well. The new roof is beautiful and the staff were very professional and courteous.
It was a very efficient and pleasant operation from start to finish.
From start to finish, excellent customer service and professionalism from all staff members
They were very prompt and professional.
It was a pleasure working with Nu Look Home Design. Their customer service was spot on and their response was very quick. Big thumbs up.
They did excellent work for us and we are very pleased.
They made it easy, convenient, had a quick follow up and scheduling and the product is beautiful.
I am not as thrilled about it as I was when I first heard about it and how it came out.
I was extremely satisfied with the project done by Nu Look Home Design. They acknowledged my needs and the members took care of my wants. They were knowledgable and professional regarding the project.
Nu Look has installed 5 roofs for me and I am pleased with their installation process. They have been a pleasure to work with every time.
The work was well done and professionally.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nu Look Home Design (VA) as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys