They are very attentive, professional, and good listeners. They have excellent follow through and high quality workmanship. Excellent team work!
They more than exceeded my expectations in all facets of the jobs.
Everyone from start to finish was unfailingly helpfully, friendly and professional. We could not have envisioned a better experience.Starting with the salesman who helped us with our roof and siding colors, made suggestions on trim ideas, window orientation and the extra details. Even though we took a lot of his time between phone calls and meetings to come to our final decisions, he was unfailingly patient. We changed our minds so many times and each time he smoothly rolled our updates into the final project.We really appreciated the daily phone calls and updates from the office once the projects started. We were never left hanging or wondering what was next. All of our concerns were handled promptly and in a friendly and professional manner.The on-site project managers were awesome!! We actually missed them when the job was completed. They were knowledgeable, dedicated, patient, and had high professional standards in the work both they and their crews completed. We had so many questions that probably took them away from their work, but they always stopped to address our concerns. The construction crews were dedicated and professional - they knew what they were doing and did it to a tee.
Have people asking who did our work. Have recommended to friends
The salesman was great! He explained everything and no hidden cost or games of any kind. The crew was also great. They were clean, professional, and very respectable. I would hire them again on future projects.
The staff and construction crew were fantastic! The office staff were responsive and understanding (despite the challenges we created in changing our minds). The construction crew were friendly and positive even while re-siding our house in the driving rain (and snow!). We have gotten many compliments on their work. I highly recommend Northern Pacific Exteriors!
The company was very professional and courtesy.
My wife and I experienced a high quality installation of new siding to our home. The owner who we met with to discuss details, etc was very knowledgeable and a great listener. Ben was the Prohect lead, did an amazing job and the final product speaks for itself. A+
Outstanding quality of work that will increase my home value and last for decades. Looks like a brand new home! The crew that resided my home were very professional and courteous.
Great experience from start to finish. House looks brand new. A bit spendy but we feel like it was worth every penny after all was said and done. Awesome work crew and office staff.
We recently had a new Siding installed on our home by Northern Pacific Exteriors. I must say that this company has their act together. The workers showed up on time each day, were very skilled at what they do and took the time to do it perfect. We also had a call each day from the project manager to see how things went that day and advised us of the next step. In my opinion skilled workers employed by the company and daily communication with the project manager is a rare commodity. We are extremely pleased with our Siding and would highly recommend this company.
They were great! The workmanship was beyond what I thought it would be! I have had neighbors stop by to see the work. Some of them are retired, general contractors. They have stated what outstanding quality they did. They were drooling over it. The quality of the work was very excellent!
We are very pleased with our new siding by Northern Pacific Exteriors. We have had strangers ask us about our siding and where we had it done, and many compliments from our friends and neighbours. The staff was very professional, and it was a positive experience overall.
We are so pleased with our experience working with Northern Pacific Exteriors. They are true professionals.
Their customer service and quality of workmanship, is the best I've ever experience. I would highly recommend them to anyone, needing a roof and siding. They are not the cheapest, but by far the best. They are a true value, of what I received.
Professional organization that we enjoyed working with. Having dealt with numerous less than reputable contractors over the past 3 years, as we updated and renovated our home, only served to highlight how trustworthy and dependable NP Exteriors is. The entire team, from the project manager to the on-site crew, went out of their way to ensure we understood the process and that we were happy with the service they provided. Our home looks amazing!
I love the workmanship that was completed on my house. I feel secure that it will last
Working with Northern Pacific Exteriors was a wonderful experience! Mike, our salesperson, was friendly, professional, and personable. He answered all our questions and explained many options to help us find the best, most budget friendly solution. He even stopped by the jobsite while it was in progress to see how we were doing! And Tom and his crew were awesome and fun to have around! They did a great job, were friendly and professional, showed up on time, answered all my crazy questions about what they were doing and why, and kept the jobsite clean and secure (we have dogs, so that was important!). Amber was wonderful, too! She called before the job began to remind me when they would be arriving and what to expect, and then called every day during the job to see how things were going and if I had any questions or concerns - which I didn't. And they don't stop being friendly and professional once the job is over. I've called a couple of times with follow-up questions, and they have been just as friendly and helpful as before. I would highly recommend this team of professionals to anyone looking for a job well done!
We were very happy with NPE. We would hire them again. They were on our property for over a month, as we had a large reside project. The staff were friendly, courteous and accommodating.
The NPE team assigned to my project was excellent. Jose and his crew did a fantastic job and bent over backwards to make sure we were happy with the result. They offered solutions for every problem they encountered and prototyped options to make sure the end result was the best. We did have some issues with the window supplier (Plygem) and the owner got personally involved in bringing them to a resolution as quickly as possible. This was a pricey home remodeling project, but one that my wife and I are pleased with. If I were in the construction business, I'd be trying to hire the crew that worked on my home away from NPE to work for me, which is the highest praise I can offer. Great job!
Northern Pacific Exteriors more than exceeded my expectations. Their level of professionalism and attention to detail were outstanding.
Northern Pacific Exteriors are professional and the workers are very nice. The workers were great and easy to talk with. We received a call every night updating us. We would absolutely recommend them.
I will do a review on Angie's List.
Every aspect of the project from sales, to the final wrap up was professional and courteous. Issues were resolved quickly and without dispute in the working relationship.
Beautiful workmanship; courteous, knowledgeable crew; and exceptional customer service throughout the project.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Northern Pacific Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys