Nasco Roofing did any Excellent job. They showed up when they said they would. They finished quickly and cleaned up nicely. The workers were very professional and answered any questions that I had.
Very efficient and polite very neat and knowledgeable
I already recommended them.
I would hire Nasco Roofing & Construction again in a minute. They were very professional, no pressure, and came in got got my roof done in one day. They were very meticulous when it came to their work and clean-up after. Jerry told me what to expect and I received exactly what he promised. Very pleased with our new roof!
They came when they said they would and worked hard to get it done. They did a great job and I am well pleased with the roof.
They are a very professional company and they do great work
Nasco is one of the finest roofing companies I have ever worked with.
Everything went well with Nasco Roofing & Construction.
The roofers were professional, efficient and did a great job. They completed it in one day and it looks great.
They were dependable and easy to work with.
Great service overall and followed through on extra requests. - and all within the agreed deadlines - great to work with thank you. I'll be using your services in future and will recommend you to others also. Farooq.
Friendly, courteous and knowledgeable on the job needing done. Would recommend to anyone needing a roof or just a repair.
They are good workers, and they did a fine job.
Showed up on time as promised, price was very reasonable, quote was accurate and they stuck to their price, quality was better than expected, excellent communication through the whole job and excellent cleanup of all materials.
Nasco Roofing is terrific! The entire process of our roof replacement was flawless - from the initial request for an estimate to the finish! Communication was top notch and professional - quite honestly, a deal maker for us! Each contact created an immediate, friendly, expert response. They were helpful with the right solution and color for our roof replacement. Heatherlee was so helpful, kind and professional in every interaction. Jerry was likewise terrific with the estimate! The roofers worked non-stop and tirelessly - They were amazing! The job supervisor ensured the project was executed perfectly! The roof was completed in one day flawlessly and we love it! There was not one speck of debris when the job was finished and the roof looks beautiful. We would highly recommend Nasco Roofing and sing their praises to everyone we know! Thank you, Nasco Roofing - We are so thankful for your great work and the security of a job well-done!
Areas For Improvement - They didn't fall short of my expectations at all. The only reason I gave a 3 rating for the workmanship was that I called back for a piece of flashing that wasn't secured. I alerted the main office, and she sent them back in three or four days. Overall, I was very satisfied with them. They arrived like clockwork. There were no issues with the cleanup. They kept it clean, worked very efficiently, and didn't take many breaks, and only a brief lunch break. They were efficient in getting it done in one business day, which was about a 10 or 11-hour day. My husband and I were very satisfied.
Areas Of Satisfaction - I was most satisfied with the process for scheduling. They had a complete process for the schedule, and they had the main office to do that. They were very professional and responsive, and that was helpful. He was very helpful and explained each step and what they were doing and answered any questions, and he gave recommendations for other things that were not part of the job that we might want to consider down the road, but not part of what we contacted for. The workers were quite efficient, and the whole process was very good. The foreman recommended one gutter in the back of the home that we should consider replacing. We didn't have to, but did follow that, and it was helpful. We didn't need any gutters, but just the one if we chose to process. Those are examples of why we were very satisfied with them.
Current Referrals - On the day of work, one of my neighbors inquired about the company. We have given them one referral. The neighbors have noticed. One neighbor asked and I have said I would give Nasco to anyone else. I don't know of anyone else needed roofing.
Recognized Excellence - I would like to recognize Heatherlee Finken, the office manager in the main office of Monroeville, PA. She was very nice to work with. After the one issue with the flashing I spoke to her, and she was very helpful, professional and friendly. Heather is someone I would especially recommend.
Additional Comments - Because Heather was very responsive, I had two final bids for our roof replacement, and it made a key difference. Heather made the key difference. The other bid was competitive, and maybe it was not as good of a roof. I went with Nasco in the end, as the other company was not as responsive, and didn't circle back and say whether they could schedule. Heather got right back to me, and made sure I understood. She asked me if I had anything to be clarified and that is important to share. Some of these companies are not responsive. Nasco has a key contact, and I am a working lady and didn't have time to be passed around, and Heatherlee got right back to me. She scheduled quickly. At first, it was a couple of weeks. Then she called back and said she could get us in earlier. Those are examples which made a key difference and I knew Nasco the way to go.
Great, professional work and customer service!
I would give them a 10. Today contractors don't do what they say and this company does what they say they are going to do from the beginning to the end.
Recognized Excellence - I would like to recognize everyone for their exceptional service.
Came quickly to assess the cause of my roof leak. Quote was competitive and contract detailed. Heather was amazing at answering my questions and keeping me informed on when work would be done. TJ and crew worked quickly and efficiently at repairing areas damaged due to faulty work from prior roofing contractor. So grateful for for their help!
Nasco responded quickly to my request for a proposal and provided a very competitive quote. All communications were handled quickly and professionally. The work was scheduled for less than two weeks after I accepted the proposal and completed as proposed. The team worked well together and clearly knew what they were doing. I am very satisfied with the result.
I would definitely recommend NASCO. Having been in the business, I appreciated the effort and methods implemented.
Absolutely would recommend Nasco to family and friends.
They were really highly recommended, but they took a really long time to schedule an appointment.
As someone who has experienced a lot of roofs, Nasco in every single way met and exceeded a consumer's expectations. Anyone that doesn't use them is cheating themselves. They are the most professional, honest and good quality people that I have ever seen. Nasco should own the Trumbull and Mahoning counties roofing business.
They did a very professional job. They were very responsive. Overall, from start to finish, they were very good.
Areas Of Satisfaction - I was satisfied in all areas of my experience. There were no shortcomings. I was more than satisfied with everything.
Recognized Excellence - I would like to recognize Dave, the foreman, for his exceptional service. He was very responsive. We ran into some issues with my house. They handled it efficiently and effectively.
Additional Comments - The whole crew worked very well. Jose was excellent. I'm not sure if he was the official crew leader, but he kept everyone organized and moving. They were efficient from the start to finish.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nasco Roofing & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys