Our master bath makeover is AMAZING! Eclectic mix of materials-just plain fun! Concrete sinks, rusted barn tin, reclaimed barn wood, heated floors, and steam shower! Love it!
Their work looks great. Patricia C. O'Fallon, MO
Salesmen set real expectations, and I was surprised how well they were able to stick within our budget. The project was delayed one day due to weather, definitely nothing they can control. They did handle it well, once it was obvious the weather wasn't going to cooperate they contacted us, and got... more
My house is brick and old and they had no problems replacing the windows with no damage on the inside.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mosby Building Arts as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys