I don't know yet. I just had it done in November.
Wires left inside the eavestrough from the gutter helmet fell short of my expectations.
I was overall, very satisfied.
The foreman of the crew was exceptional.
I was most satisfied with the friendliness of the people. The guy was upfront about what they were going to do. I thought they were very professional and nice people.
They do an aerial view to see the size of your roof, but they went the extra step and came out to make sure they gave us an accurate estimate.
They did a good job for us. Everything went well. Their pricing was fair,
The friendliness and efficiency of getting the job done fast and right the first time.
The man who came to the house and explained in detail how things worked and the price
Explained what would be done and how. Very timely in all aspects. Office staff is helpful and quick to get back with answers to my questions.
Not right now.
Marie Perry gave us exceptional service each time we had contact with her. Great job!
Leak discovered in roof after install
Speed in completion of work
Got in and got it done - was not a long drawn out process
Everyone was unbelievably kind and professional. The work was completed incredibly efficiently and every member of the crew was respectful and watched out for our safety as we entered or exited the house as they were working. I would highly recommend this company to anyone!
Several loose nails were left on the roof at job completion
Job was done quickly and looks good
I cannot say enough great things about Moore and Sons. I am extremely happy with the entire process from planning to end cleanup. The roof looks fabulous and the crew was the best I've ever seen.
The only thing that fell short is that one little silicon caulk that they said came out, and they haven't fixed it. They told me twice that they would fix it.
I was most satisfied with the timeliness, the efficiency, and good quality.
The crew did other small projects besides the roof, and they did a good job on those as well.
I guess being knowledgable and I had a good initial meeting with the owner.
Not at the moment
Their customer service is good.
Jeremy was very helpful.
Still waiting for chimney to be re-wrapped. Wasn’t happy with the workmanship of the original completion.
In every other point other than the chimney they were exceptional.
the proof of this will be in the future, and whether or not a leak/repair is needed within an (unreasonably) early time frame from installation.
Did not have any problems to resolve.
No-hassle bid process, Competitive Pricing, Quick Response, fast installation process
I would give a 4 plus if I could.
I was most satisfied with their timeliness. The roof looks good.
I would like to recognize their receptionist. Every time that I called, she was helpful. They have exceptional staff in the office.
Moore and Sons did a fine job on reroofing my house. Their crew was fast and efficient. They were much cheaper than another quote I received. I have no complaints.
A great crew of guys got the job done quickly! In addition, their quote was much less than another roofing company.
No, not at this time/.
No, they all did a great job!
I got quote from 5 companies and I decided to go with Moore & Sons Roofing Inc. because of the quality of materials used, the explanation of materials and why they are used, and the professionalism the contractors exhibited .They came highly recommended from my insurance company and I felt they were really trust worthy.
I was most satisfied with the professionalism and honesty in the explanation of the benefits of going with their company and the expediency of completing my roof from start to finish. I had hip surgery coming up and they completed my roof within a few days of getting my quote. I was very impressed.
I would like to recognize the sales rep that came out and explained the materials and procedures etc.
Everything went very smoothly, quickly and professionally.
Marie Perry - outstanding customer service and follow-up.
We felt all went well. Thank you.
On time And the crew was very good at their job.
The quality of materials will show in time with the longevity of the roof.
When the salesman came out and gave me a quote, they stuck to the price. They did a satisfactory job, and I'm happy.
I dealt with who I believe was one of the owners and a few of the guys on the job site. They were all professional and gave me what I expected. I'm really happy as far as cost wise and clean up.
They were on time and cleaned everything up.
I am very satisfied with everything that they did other than the drip edge.
I would like to recognize Dave Kamminga for his exceptional service. He was a good guy and very professional I am very satisfied with him.
No problems. Clean up was awesome as well as installation.
I haven't had roofing done before, but it is as expected.
I was most satisfied with the choice of the product. We picked out a great color, they showed up on time and worked one long day and part of another day. The performance was good and the price was fair.
No one to recognize at the moment. They came recommended and either they don't need the work or have already used them.
I would like to recognize the owner Jeremiah. He came out himself and he was great. I didn't talk to the crew, just waved at them. There was an older gentleman and he was very good, he may have been the foreman, I am not sure but my wife was there. Part of the deal was to take part of the chimney out and he went to a local hardware store and matched the paint. He went above and beyond and exceeded a little. It was a stovepipe with a wooden enclosure inside. The top had some holes in it and he replaced the top and sided it and it was included in the roofing project. We have an older house so he couldn't match color, but he went to a local store and painted the whole thing.
Good job at a fair price.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Moore & Sons Roofing Inc as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys