Best combination of price and service. Listened to what I was asking for and delivered.
Best Experience for a large project.
Metropolitan Roofing was truly professional from estimate to final payment. We are so grateful to have found them.
Metropolitan Roofing was great from the first step to the final step.
After an exhaustive vetting of roofing companies and products I finally picked Metropolitan Roofing.First let me make one thing clear. Each member of the six-member crew was a hard-working individual! All were friendly and professional. There was NOT a slacker in the bunch!Monday, 6/26/2023. The six-member crew arrives as planned at 7:30. They wait for a dump truck and supplies to arrive but there was a misunderstanding at their office. The crew leaves by 8:30 after completing zero work. At this point I'm wondering: Did I hire the wrong company?Tuesday, 6/27/2023. The six-member crew arrives with and begins much of the tear-off. They also complete installation of new plywood decking on much of the roof.Wednesday, 6/28/2023. The crew arrives on time, and the crew-lead communicates to me some of his concerns regarding roof installation. The gutters may be too high, or too low, or the leaf guards will get in the way, or the flashing won’t fit, etc. I spend a significant amount of time explaining what I expect and helping to figure it out. This is supposed to be an “experienced roofing crew” so it was frustrating that my direction was necessary. I spend significant time that day monitoring and correcting installation concerns, Most of the concerns were work done by one individual. Two big issues were found when the roofers installed a large area of new plywood and new drip-edge. I was unsure if the roofer involved could speak sufficient English to communicate, so I called their office to get advice. The "superintendent" came promptly, directed the activity to my satisfaction, and told the crew to manufacture a "custom" piece of drip edge to complete the work. At my direction they also corrected improperly installed plywood. Again I'm wondering: Why am I paying these people so much when I have to supervise them?Note that the ice/water layer was not the correct product. The installed product did not match the one provided during the estimate. I should have been more careful when reviewing the contract as it did not specify a specific brand or type.Thursday, 6/29/2023. They arrive with the custom pieces, correct some mistakes, make a few more serious mistakes (shortcuts they thought I wouldn’t notice: location and overlapping of the bottom courses), I’m in my yard a lot of the day supervising.Friday,6/30/2023. One crew member arrives to "tape" the attic vents. He arrives with no flashlight for a dark attic so I give him one to use and keep. He also arrives with the wrong "duct tape" which should be aluminum-tape not fiber-tape. Fortunately I had the correct aluminum-tape for him to use. Otherwise he would have installed the wrong tape.In the end the roof is installed (mostly) correctly. But it shouldn't have been so difficult.
Metropolitan Roofing was an excellent company to work with from start to finish. I received multiple bids before selecting Metro for their price, thoroughness and willingness to work with my requests. They put me on the schedule quickly and had a full crew complete the tear off and install (OC shingle roof + fascia) in less than a week. The company they contracted with for gutters (Allstar Gutter & Son) was also professional and kept an open line of communication.
We got 5 bids for our roof, gutters and 2 skylights replaced. Metropolitan Roofing came in with the best bid, for the exact same thing the others bid on. Sales guy, Rich did a great job of of doing what he does, sales. We felt very good about our decision to use Metropolitan Roofing. Quality workmanship from the crew, and quality materials used on the roof. Roof looks beautiful. We highly recommend this local team of roofers.
The whole team at Metropolitan Roofing was on top of every detail all through the process from initial site visit/estimating, scheduling, thru final walk through. They were attentive to my concerns and very detailed. I appreciated them and their ongoing communication. I Can not speak to the quality of the materials they installed, but it looks great. Longevity will be key. I expect my roof to last for the next 50 years. I’ll likely be dead by then :) I trust/hope there will be no reason to contact them for a follow up issue of any sort although I do get the impression they’d snap to it and resolve it. So far, I’m super happy I chose them of the 3 estimates I collected :)
I had Metropolitan do my house roof a year ago and thought they did such a great job, I decided to have them add a metal roof to my outbuilding/shop. My main reason for the metal was due to fallen needles and branches not easily sliding off the asphalt shingles.
I was not disappointed in this companies' performance. They came in a little less expensive than other quotes, which pleased me. They removed the old asphalt shingles, cleaned up at end of every day, and was on the job from start to finish.
Communication was very good from front office to the workers. Metropolitan utilizes a customer portal which explains scheduling and cost status during the job. I was very impressed with this type of communication. There was also plenty of phone calls and e-mails to maintain timely project status of issues and questions. Char, Jasmine, Zoe, & Richard were continuously on top of things and great to work with.
I am very, very, very pleased with this companies' job and how the roof looks now.
Metropolitan was professional, efficient, and left a clean site. I especially liked the technological methods they employ to provide a comprehensive and quick proposal to which they adhered. Also competitive pricing.
We had a great experience with Metropolitan Roofing. They were competitive on price and cared about my business. They ensured that my old roof was properly vented, kept to schedule, and cleaned up nicely. Recommended.
I cannot recommend Metropolitan Roofing. I first hired the company in 2014 for a different house when it was Vince and Sound Roofing and that job was fantastic with no issues. I thought I would have the same experience in 2022 but I was wrong. I wasn't going to do any surveys but since I am being asked.. Some of the mistakes that were made were beyond belief. Most issues were resolved but some I'll have to look at as long as I live here. Two major issues were nails that show through eves and my furnace chimney cap was shoved all the way down which forced all the exhaust smoke into my house. That issue was resolved by hiring an HVAC company to diagnose and repair. The nails showing above my front porch was resolved by them adding plywood on the porch ceiling to hide the mistakes. Overall not a good experience and the communication was extremely poor.
Very satisfied and highly recommend Metropolitan Roofing. From initial contact through installation great communication and no surprises
These guys did a profesional job from start to finish!
Metropolitan Roofing has good customer service, they have good follow up, and they do a quality job with attention to the detail. We experienced a problem with delivery of the proper product, timing of delivery, and timing of correcting the product. A third-party is used for the product and delivery which is where the breakdown occurred. Metropolitan Roofing was responsive to our concerns but with a little deflecting of responsibility to the third-party versus owning the responsibility. Overall, we are very satisfied with the job and end result!
Metropolitan is knowledgeable and performed its work very well.
Brett and his crew did an excellent job removing the old roof and installing the new one. the roof looks great.
We are so pleased we chose Metropolitan Roofing to handle our project. From beginning to end they were professional, responsive, and friendly. Our new roof looks great and the price point was comparable to, or better than, the other estimates we received. Highly recommended!
My roof and gutters turned out fantastic! The crew did a great job!
The owner was great to deal with.
They were very knowledgeable and helpful. They got the job done. I appreciate that.
The on-site crew was fantastic! Took their time to the job right and cleaned up every night. They adhered to the estimate even though the job was a little more difficult having to remove 3 layers of roof.
I ended up with 4 bids and Metropolitan was easily the most economical with quality products. The team showed up on time and completed the project quicky and kept the area clean. I was kept in the loop along the way and am so happy with the finished product!