We had a great experience with Metropolitan Roofing. They were competitive on price and cared about my business. They ensured that my old roof was properly vented, kept to schedule, and cleaned up nicely. Recommended.
I cannot recommend Metropolitan Roofing. I first hired the company in 2014 for a different house when it was Vince and Sound Roofing and that job was fantastic with no issues. I thought I would have the same experience in 2022 but I was wrong. I wasn't going to do any surveys but since I am being asked.. Some of the mistakes that were made were beyond belief. Most issues were resolved but some I'll have to look at as long as I live here. Two major issues were nails that show through eves and my furnace chimney cap was shoved all the way down which forced all the exhaust smoke into my house. That issue was resolved by hiring an HVAC company to diagnose and repair. The nails showing above my front porch was resolved by them adding plywood on the porch ceiling to hide the mistakes. Overall not a good experience and the communication was extremely poor.
Very satisfied and highly recommend Metropolitan Roofing. From initial contact through installation great communication and no surprises
These guys did a profesional job from start to finish!
Metropolitan Roofing has good customer service, they have good follow up, and they do a quality job with attention to the detail. We experienced a problem with delivery of the proper product, timing of delivery, and timing of correcting the product. A third-party is used for the product and delivery which is where the breakdown occurred. Metropolitan Roofing was responsive to our concerns but with a little deflecting of responsibility to the third-party versus owning the responsibility. Overall, we are very satisfied with the job and end result!
Metropolitan is knowledgeable and performed its work very well.
Brett and his crew did an excellent job removing the old roof and installing the new one. the roof looks great.
We are so pleased we chose Metropolitan Roofing to handle our project. From beginning to end they were professional, responsive, and friendly. Our new roof looks great and the price point was comparable to, or better than, the other estimates we received. Highly recommended!
My roof and gutters turned out fantastic! The crew did a great job!
The owner was great to deal with.
They were very knowledgeable and helpful. They got the job done. I appreciate that.
The on-site crew was fantastic! Took their time to the job right and cleaned up every night. They adhered to the estimate even though the job was a little more difficult having to remove 3 layers of roof.
I ended up with 4 bids and Metropolitan was easily the most economical with quality products. The team showed up on time and completed the project quicky and kept the area clean. I was kept in the loop along the way and am so happy with the finished product!
I was very satisfied.
Personable staff who are prepared to be helpful with advice and recommendations to get the job done well.
Wonderful product and craftmanship
Quality work, quality materials equals a very satisfied customer! I won't hesitate to hire them for the roof at my rental property.
They came in 50% over bid.
This is a great company to work with, we are very happy with our new roof. I would highly recommend them!
We loved working with Metropolitan roofing and are so appreciative of our beautiful metal roof. We have already recommended them to friends and neighbors. We ran into a last minute problem with our project and Doug went above and beyond to help us find a solution. Garcia was kind and attentive throughout the whole process. We really appreciated your attention to safety for your employees when up on the roof.
You have to make sure that they use the right materials that are in your paperwork and that they don't take any shortcuts. They should also wear their harnesses for safety. The shingles were probably the best part of the project.
Over all I was not very satisfied with the company. The workers seems great but the office side of things need to work on their communication and the material that they order for jobs. The price seemed kinda high, but they were the only ones that actually came out and looked at the outside and inside of my roof.
If you want a company that is easy to work with, dependable, and does quality work, then Metropolitan Roofing is for you. Couldn't be happier with the results of a new roof on my house.
The company, staff, workers and workmanship were all professional. I was quoted a reasonable priceand they honored it. It will lst 20 year with the guarantee and will probably outlast me. I am completelysatisfied and would recommend them to anyone.l
The crew that has been here to do the installations (20 skylights!!) has been exceptional in every single possible way. They work together to solve every little detail and problem that comes up, the finished product is immaculately installed with NO loose ends or unfinished edges, my home and yard is cleared of all debris, and every single nail or screw is vacuumed or picked up with a magnetic broom. I could not possibly express my full respect in words. Craftsmanship, integrity, professionalism at its highest level, from beginning to end. And no, I am not related to any of them connected with the company, nor was I paid to say nice things. These guys are a treasure and I consider myself supremely lucky to have hired Seattle Skylights to turn my perfectly good roof into Swiss cheese in the dead of winter (I was sure I had lost my mind when I decided to do this) and once they started, it did not cause me a single moments' worry about how it would work out in the long run, because once they started, it was clear that my home was in good hands, they knew what they were doing, and was given the best of care.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Metropolitan Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys