The owner was great to deal with.
They were very knowledgeable and helpful. They got the job done. I appreciate that.
The on-site crew was fantastic! Took their time to the job right and cleaned up every night. They adhered to the estimate even though the job was a little more difficult having to remove 3 layers of roof.
I ended up with 4 bids and Metropolitan was easily the most economical with quality products. The team showed up on time and completed the project quicky and kept the area clean. I was kept in the loop along the way and am so happy with the finished product!
I was very satisfied.
Personable staff who are prepared to be helpful with advice and recommendations to get the job done well.
Wonderful product and craftmanship
Quality work, quality materials equals a very satisfied customer! I won't hesitate to hire them for the roof at my rental property.
They came in 50% over bid.
This is a great company to work with, we are very happy with our new roof. I would highly recommend them!
We loved working with Metropolitan roofing and are so appreciative of our beautiful metal roof. We have already recommended them to friends and neighbors. We ran into a last minute problem with our project and Doug went above and beyond to help us find a solution. Garcia was kind and attentive throughout the whole process. We really appreciated your attention to safety for your employees when up on the roof.
You have to make sure that they use the right materials that are in your paperwork and that they don't take any shortcuts. They should also wear their harnesses for safety. The shingles were probably the best part of the project.
Over all I was not very satisfied with the company. The workers seems great but the office side of things need to work on their communication and the material that they order for jobs. The price seemed kinda high, but they were the only ones that actually came out and looked at the outside and inside of my roof.
If you want a company that is easy to work with, dependable, and does quality work, then Metropolitan Roofing is for you. Couldn't be happier with the results of a new roof on my house.
The company, staff, workers and workmanship were all professional. I was quoted a reasonable priceand they honored it. It will lst 20 year with the guarantee and will probably outlast me. I am completelysatisfied and would recommend them to anyone.l
The crew that has been here to do the installations (20 skylights!!) has been exceptional in every single possible way. They work together to solve every little detail and problem that comes up, the finished product is immaculately installed with NO loose ends or unfinished edges, my home and yard is cleared of all debris, and every single nail or screw is vacuumed or picked up with a magnetic broom. I could not possibly express my full respect in words. Craftsmanship, integrity, professionalism at its highest level, from beginning to end. And no, I am not related to any of them connected with the company, nor was I paid to say nice things. These guys are a treasure and I consider myself supremely lucky to have hired Seattle Skylights to turn my perfectly good roof into Swiss cheese in the dead of winter (I was sure I had lost my mind when I decided to do this) and once they started, it did not cause me a single moments' worry about how it would work out in the long run, because once they started, it was clear that my home was in good hands, they knew what they were doing, and was given the best of care.
Professional and quality craftsmanship. Our house looks bright and incredible.
Overall a great company who is fairly priced and does beautiful work. Some lack of communication between their office staff, work crew, and the person giving the estimate and the timeline for the project which trickles down to the customer so you may need to be proactive in contacting them. When I did contact the office staff or communicated with the crew at my home, each were wonderful to work with and took care to answer questions and address my concerns. The work crew went above and beyond using their talented skills to give us a completed project that we were happy with.
I feel like I got a great value. It was a professional interaction from beginning to end. The roof looks great, and I would call them in the future for anything.
We were referred by a good friend, and we feel they were even treated better than our friend - who was very satisfied with the job they had done for him. Our job required quite a lot of plywood replacement, sound proofing boards, extra venting as well as adding foam insulation. Our house seems to keep it's temp a LOT better even on these cold nights and the sound seems better as well. Thanks
My experience working with Metropolitan Roofing was very satisfactory.Everyone involved with the job was very knowledgeable and good about explaining what needed to be done.Working with their office personnel was also a cordial experience.I would certainly recommend Metropolitan Roofing to my friends. Job well done.N
Great job. Very professional and friendly crew & staff. Work was completed and invoiced at the quoted price.
The price seemed a bit high, but when you consider they had to drive 100 miles to get to the job sight, it makes sense. Unfortunately, no one in Aberdeen would even quote on the job and an authorized Velux dealer in Olympia said we were out of his service area. My wife and I were very appreciative to get the work done quickly and expertly. The crew cleaned and removed all cardboard and packing debries. The only clue they had been there were the new windows.
Did a a great job on roof with Skylights!!! Adjusted their schedule when one new skylight came broken. Finished product looks great. I would use them again for challanging and routine work.
Seattle Skylight was really great.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Metropolitan Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys