They are very professional, on schedule, and they communicate well.
They were efficient, clean and within the timeframe quoted, and really nice people.
I thought the work that was done was very good. High quality, however extremely expensive on change orders. Communication wasn't always great as the project went on but there were some circumstances with the lead carpenter that I wouldn't hold that against him.
Yes. I trust each member of the team's expertise and find them so good to work with. I enjoy planning and discussing projects and the 3 men were respectful of my input. For anyone who might not approach renovation with confidence, the team gives help, explanation, options, as well as excellent straight-forward information.
I was very impressed with the quality of work that McClurg did.
Additional Comments - I think the biggest takeaway from this project was that you get what you pay for. McClurg is far from the least expensive contractor out there, but the work is fantastic. I think homeowners who value their home's future value take this into consideration. If a homeowner is looking for the guy who can do the job for the least amount of money, its not going to be McClurg, and I think thats okay. Continue to sell the value of your work, and future customers will see beyond just the bottom line price on a piece of paper.
Very satisfied with every aspect of the job.
Great people to work with and excellent quality work.
Additional Comments - Hands down, this was THE most professional experience I’ve ever had with any contractor in Syracuse area. McClurg should be proud if their strategies and procedures. The workmanship was of the highest order.
McClurg Remodeling & Construction is very responsive. There were here when they said they would be here. I had no issues with showing up. There were one problem I had but they resolved it immediately.
The team was really great to work with
This was the second project we did with McClurg and they ALWAYS do an excellent job! The entire experience from the consultative approach to build out the design and spec list to the actual work is very professional and easy. We love that we know exactly what we are getting into and how long it will take. Very happy!
We would strongly recommend McClurg. Melissa’s planning and Jeff’s follow through are excellent.
From start to finish, McClurg was great. Easy to work with, we never felt pressured, and they took into consideration our budget and our needs. Additionally, while work was being done and other projects cropped up that needed to be addressed, McClurg help us make sure that everything went smoothly.
Kudos to Amy and Luke.
I recommended them to my neighbor.
Of course! I would not be afraid to give an honest assessment of the company. Even though there were some minor complaints, they were just that, minor. I felt confident and comfortable using McClurg for this project.
This is the third project that we have done with McClurg. There was a third because of how pleased we were with the first two -and this project achieved the same design and build quality.
The McClurg team exceeded our expectations. From start to finish things went very well. We were incredibly pleased with their organization, proactive communication and the high caliber of the team’s skill sets and those of the subcontractors. Pete H, who was the lead carpenter was professional, talented and accessible; his very able assistant, Marty, was Pete’s right-hand-person: helpful and very skilled as well. Our project consultant, Amy N , was outstanding: Amy met with us on numerous occasions and was at our side every step of the process. She was there at the material suppliers ( in some instances, multiple times) to collaborate on ever aspect of selecting materials and fixtures. She was responsive, proactive and efficient. She pulled things together and as a result we have a beautiful, functional kitchen that we love. Thank you all.
I heard about McClurg Remodeling & Construction through a neighbor. They had excellent things to say about them. I am very pleased with my job all the way through and looking forward to having more work done by them.
Our project consultant was excellent and any third party subcontractors they used were also excellent.
As usual, McClurg did an outstanding job on my project. Will definitely use again in the future.
The employees at McClurg Remodeling & Construction are very professional and efficient.
I was very satisfied with McClurg. They addressed all of my concerns and were incredibly professional.
Recognized Excellence - Jeff, the head carpenter, was very skilled, friendly, and went above and beyond to complete our project.
Additional Comments - We would not hesitate to use McClurg again. We know the work will be done right the first time!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McClurg Remodeling & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys