I have already recommended MCClurg to a few of my neighbors based on craftsmanship.
The staff is professional and the best at what they do. We love our remodel!
They left nothing for us to worry about. They listened to what we wanted and made it all happen.
They are very personable and reliable.
We have used McClurg before on a very elaborate project, to our great satisfaction and this one was no different- always excellent.
The whole experience was very friendly and professional from the design to the install. Time lines were kept, the work site was always neat, and every one from McClurg employees to pontractors were responsive to our needs.
McClurg Remodeling and Construction made the entire experience as easy as possible. They did exactly what they said they were going to do in the time frame outlined. Scrupulous care was taken to protect the rest of my home while the construction was taking place. I simply could not be happier. I will never allow anyone else to work in home again.
Depending on the capacity of my 'friend' to pay, I would surely recommend McClurg. Cost - on the higher end
Very reliable,high guality of workmanship and professional
The quality is one hundred percent reliable. I had an order in the midst of the project, but they made sure that the project was done to a very high level of performance no matter what came up.
After many years my master bath has a roomy shower and a big closet. Everything is perfect. I am happy!
It is a huge help to have a project consultant coordinate all the subcontractors.
From our initial meeting to final completion, the McClurg team was very easy to work with, quick to respond, and professional.
Professional, thorough, and guaranteed.
They're very professional. Whatever they say they're going to do, they do. They stick to their word.
They are very professional, on schedule, and they communicate well.
They were efficient, clean and within the timeframe quoted, and really nice people.
I thought the work that was done was very good. High quality, however extremely expensive on change orders. Communication wasn't always great as the project went on but there were some circumstances with the lead carpenter that I wouldn't hold that against him.
Yes. I trust each member of the team's expertise and find them so good to work with. I enjoy planning and discussing projects and the 3 men were respectful of my input. For anyone who might not approach renovation with confidence, the team gives help, explanation, options, as well as excellent straight-forward information.
I was very impressed with the quality of work that McClurg did.
Additional Comments - I think the biggest takeaway from this project was that you get what you pay for. McClurg is far from the least expensive contractor out there, but the work is fantastic. I think homeowners who value their home's future value take this into consideration. If a homeowner is looking for the guy who can do the job for the least amount of money, its not going to be McClurg, and I think thats okay. Continue to sell the value of your work, and future customers will see beyond just the bottom line price on a piece of paper.
Very satisfied with every aspect of the job.
Great people to work with and excellent quality work.
Additional Comments - Hands down, this was THE most professional experience I’ve ever had with any contractor in Syracuse area. McClurg should be proud if their strategies and procedures. The workmanship was of the highest order.
McClurg Remodeling & Construction is very responsive. There were here when they said they would be here. I had no issues with showing up. There were one problem I had but they resolved it immediately.
The team was really great to work with
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of McClurg Remodeling & Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys