Excellent craftmanship, professional and inclusive customer interaction, honest, knowledgeable, hard-working, courteous, clean.
Terrific service, and absolute commitment to doing things right.
The company did a great job! They were respectful and kept the job site clean!
Matera Builders has been the best contractor I have ever worked with. I will be using them again.
They were fast, professional and amazing. I am very happy with how everything came out. I highly recommend them.
I had Matera Builders come over and put in a beam to replace a load bearing wall and they did an awesome job. Bob, the owner, is a really nice guy and he came over and did the estimate. During the job they did everything right, didn't cut any corners, and made nice clean cuts. I was home while they were doing work and they communicated well with me about what they were doing. Specifically Mark, the foreman, took the time to show me what they did after breaks and at certain points in the job. After the job was finished, he even took me into the crawlspace to show me where they had built supports to support the beam.I think that's pretty amazing, I've never had any company take the time to show me what they're doing or did. Most contractors just want to get out as quickly as possible.11/10. I'd never call any builder but Matera.
I highly recommend Matera Builders. It was a wonderful experience and the building looks beautiful.
They were timely and did a fantastic job for a fair price. There were no problems with their work.
They were very efficient, on time and on budget.
I would recommend them anytime.
Courteous and professional
Areas Of Satisfaction - I was most satisfied with my overall experience.
We are very pleased with all the work done on our shore home!
Problem Resolution - Bob Matera has exceptional professional customer service skills and Bob Westcott was prompt, polite, courteous and a master at his trade! I would highly recommend this company!
PROFESSIONAL AND TRUSTWORTHY
I highly recommend Matera Builders.
Areas Of Satisfaction - I was most satisfied with the quality of the work and the knowledge of how the work is to be completed.
Bob and his staff are very professional and easy to work with. When the workmen were completed there was not a sign that any construction had been done.
The project was completed in a very timely and professional manner. On site inspection by the supervisor was excellent, and the workers were of the highest quality.
Bob, his staff and professionals did a great job. There are other contractors, but with Bob you get what you pay for! The house looks beautiful and the addition transformed the appearance and character of our home.
They were very responsive when we called to ask a question or had any issues!
Matera was professional - competent and reasonable, courteous and timely. It has always been a pleasure working with them.
Outstanding contractors in our community, I highly recommend them. Very professional.
The workmanship was exceptional.
We are very happy with the workmanship and professionalism of Matera Builders.We've used the company on many projects and plan to continue to use them for future projects.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Matera Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys