If and when someone would inquire of a roofing company
Ed Hill was my salesman,he was very knowledgeable and professional and worked with me to make sure that ,I got what I needed. He stayed with me every step of the way. I was very pleased with his concerns that I was happy with the job that was well done.
Excellent communication and follow through with a thorough explanation of the whole process.
I would recommend Masters. They did a professional job and gave us good advice.
They did a good job, and they have very good customer service. They respond to you and get back to you when they say they will. They care about their service. They did good work too, and they will take care of any issue. A person doesn't want to have too many issues, but the main thing is that they will be taken care of.
I would definitely recommend them to anyone having any problems.
Absolutely!!!
The quality of work, customer service, and follow-up were tremendous!
Masters Roofing did an excellent job on our roof. Bill Bowlin was so very helpful in telling us exactly what the process was going to be step by step. He was a pleasure to work with. The roofers worked great as a team and did excellent work. We would highly recommend Masters Roofing.
I would recommend Maters Roofing without hesitation.
The installers were outstanding and professional.
Masters Roofing came out when they said they would. They did a good job and cleaned up well. I was very happy.
I can't say enough good things about Bill Bowlin. The whole project from beginning to end was excellent.
The quality of their work exceeded my expectations. They were always responsive to my questions or requests. And they didn't mind my curiosity while observing their work... especially since I have had no experience with this degree of damage.
Good crew
I would definitely recommend Masters Roofing to a friend.
I had a lot of things going on with the roof as far as in leaks around the front. After they were finished, there were no more leaks.
Smooth and efficient quality work!
My experience was awesome, from the initial presentation to completion. Originally, I was looking at two roofing companies. Both had great presentations. I chose Masters Roofing for several reasons. First, Drew was able to identify a leak just by watching the video he took with the drone (that tells me his knowledge). Second, when I went to the office, they were totally professional and explained the entire process. Third, they have a lifetime warranty on the boots (bc they are metal not rubber) for the pipes that stick out of the roof. The fourth reason was the warranty. I will not have to worry about the roof while I am here.
Great job guys
They were very knowledgeable.
I had not received this level of professional, knowledgeable customer service for a very long time. I have already begun to share my Master's Roofing experience with others.
Strongly disagree at this point. I have not gotten over how me and my husband who has dementia was disturbed mentally with the carelines of craftmanship and horrifying noises, in which I'm still suffering sensitivity to noise with ringing in my ears. We were totally inconvenienced by being barricaded in our own home by this company throughout the entire 12hr job from the looks of a job well done in the ending. Not to mention no consideration of my husband health situation and doctor appoint I had to cancel because of Chad's miscommunication with me and crew of starting specific-work day by approaching our home before day break like thieves in the night. On the contrary-Tony of Masters ordered me to move our car on the street during the roof repair, as our home is on a hill far from the street. Yet, Master parked their debris dumpster in front of our driveway overnight to the point of me waring them of their city violation code before removing the dumpster all together. Masters (Patrick & Chad-Tony) took totally advantage of my patience from Oct. - December 2022. To add, due to the fact whereas initially in Oct. my insurance settled to pay Masters 12,000 and some odd dollars for a new roof vs. thereafter what Pat convinced me that I needed to get done and pay prior to them installing a new roof. I was charged an additional $4-5 thousand dollars for said rotten wood not even on the roof, yet another/additional for rotten plywood upon replacing the new roof. I trusted and mentioned to Pat My husband and I are seniors, and I handle all the business due to my husband's dementia and disability. Concluding, This all meaning, if Masters charged more money than my insurance settled, why accept the job in the first place; in which Patrick, was on site at my request, the day my insurance company appraised the roof.
The project was great. It could not have been better. They cleaned up so well that you couldn't even tell that they were here.
They did a great job. They were very thorough.