They handled everything about our roof replacement efficiently. They dealt with our insurance company to our satisfaction. They did a very quick tear off, repairs and installation in 1day! Chris Williams was great to work with.
Robert Floyd was very professional and courteous. Explained all details and what to expect during installation.
They were really good. I enjoyed it. They did a great job. I wouldn't hesitate to use them again!
Thanks to Masters Roofing, I now have the best looking roof in the neighborhood and have been recommending them to everyone that I know!
I’ve spent over 30 years in Human Resources. Humans can make or break a business in the blink of an eye. Each one represents the face of the company. Masters Roofing has outstanding people on the team, which shows in every stage of the process. Totally impressed!
I would recommend the company.
Start to finish was seamless and timely. I couldn't have asked for a better process. Andrew was very much on the ball.
I was very, very satisfied.
Excellent crew putting up the roof. Poor management communication and follow up.
Overall, I enjoyed working with them.
well organized-everyone knew their job and did it-like a well oiled machine. Amazing team work-beautiful job
Ed Hill was great.
The job went smoothly from beginning to end. Pat let me know what to expect. He answered my questions and addressed my concerns. Best of all, there were no unpleasant surprises.
They are like a family and they made it very easy to close in.
Working with Andrew made this experience a breeze. He worked with my insurance company and explained everything to me and helped me pick out the color of the roof. The roofers were very polite and you couldn't tell they had been there when they left so good about cleaning up. I will definitely recommend them to anyone I know who needs a new roof. .
Chirs was nice who initially came out. I had been trying to get a roof on my house for 3-4 years. Chris came out and came back the next day and informed me that I was approved.
They give excellent customer service.
Master's was professional and courteous.
Claude Wirt was fantastic to work with. He explained the process and guided us through the whole thing including working with our insurance company. Great guy with great character. The house looks fantastic. We are really happy with Masters Roofing.
I already have recommended them. We're happy. The experience was good.
They were very professional and they communicated well.
They did a great job on the whole process. Very professional in all aspects of replacing our roof. Highly recommend. Give Dylan a call and he will take good care of your roof replacement.
The personnel were all friendly and very easy to work with. They were patient with my many questions and answered them all to my satisfaction. The roofing job was very well done.
Masters Roofing did an excellent job and I have nothing but absolute praise for the workers. They were all professional throughout the process and did excellent.
They came in a timely manner. They did the roof in a timely manner. They cleaned up, and there was no trash left after they finished. I am very pleased with the job that they did.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Masters Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys