We had an excellent experience with Masters Roofing as far as their roofing service. Andrew Itnyre was terrific to work with, as was the whole team. There was only a small misunderstanding and delay at the end concerning payment, which got resolved.
I left a detailed review on Google
Yes, for sure.
My sales rep, Chris, and the crew were all easy to work with, and the job was done in one day. They took care to protect things like windows and doors on the house during the work. The new roof looks excellent, a huge upgrade and should help my home's resale value quite a bit.
The workers were prompt and polite and did good work and finished in one day.
Masters was recommended to me by another satisfied customer, which was a very good reason to use them. Their work speaks for itself and is high quality!
They were very professional and gave us no pressure ever. We had plenty of time to decide. He told me when the crew would be there and at the end we had a freak storm but they were able to finish the job. They really cared about making sure the job was in tip-top shape. He talked, got samples, made recommendations and drove us around town to look at others. That was pretty nice.
They did great work! They were efficient and I loved the work!
They did a top quality job in all respects. It was done in one day. The roof looks great. They were very meticulous in their clean up efforts. They used yard rakes to clean up the smallest pieces. The entire operation was very well organized from start to finish.
Very professional from the start of the process to the very end! Very Satisfied
They are easy to deal with, did what they said, offers great shingles and products and finished job in a timely manner with no mess left behind.
Excellent service and they went above and beyond service.
I will expand my gratitude of service and benefit I received from Master Roofing to anyone because of the excellent service I experienced.
This was our first time dealing with a new roof, through our insurance. I would highly recommend Master’s Roofing. Very satisfied with the complete reroof job they did. Thank you!
I'm pleased with the roof.
They were very professional outstanding, and quick. They had great clean up second to none.
We would certainly recommend Masters Roofing.
I am very pleased with Masters Roofing. There were a few problems but they have been fixed and Masters Roofing did a wonderful job overall.
I am happy with my roof! Ed Hill went above and beyond in making sure everything was done right.
Very professional and I am pleased with the work done. I was impressed of how fast I got an appointment and it was completed all in one day. Workers did a great job cleaning up.
Chris & his team did an excellent job through the whole process, thank you
I'm happy with the service. They did a good job.
We were very pleased with the whole process. Andrew made sure we understood everything along the way and never got upset with our endless questions during the process. They were very professional and the workers were top notch and did an outstanding job on our roof. They also were very thorough in cleaning everything up once the job was complete. I wouldn't hesitate to use them again, or recommend them to anyone.
I would definitely recommend this company , Chris bent over backwards to give us a satisfactory experience, he dealt with the insurance company and got them to approve us for a full replacement, even though our case didn’t look promising . He guided us through all this experience and devoted loads of time to explaining every simple step of the process . The day of the replacement the crew came early in the morning they were respectful of the property and they cleaned everything when they left . I am extremely satisfied with the work of everyone in the company .
They did a great job!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Masters Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys