From start to finish, the process was extremely easy and quick. The crew was great, and made sure we knew what was being installed and listened to and addresses questions and concerns.

From sales person to installation it was very professional.

Currently, we are pleased with the installation… We’ll see if the quality holds up… We are also supposed to be reimbursed since we did not put a light in the ceiling of the shower..

We were very happy with the initial meeting. The explanation of MadCity products and how the end product would be finished is amazing... We knew what to expect at installation and now are pleased that we decided to go with Mad City!

How the workers talked us through the process.

they kept the dust down. Answered questions. Team was very professional. Nick was very professional
we do not use Google, so we wanted Nick to get a five star review.

they are friendly and their work is very good

We do like the shower so far and the installer was kind and professional. The sales tactics were aggressive though and we wished we hadn't gone with this company. Additionally, we now have a new shower and everything else is dated, so we still have to find someone else to do the other work. The cost of the shower shot that budget.

Very customer oriented, great product, great prices, and great employees.
We love our windows!

Speed & quality.

The salesman was very polite. The installers were very neat and tidy. They cleaned up after themselves as if no one was there.

I cannot recommend Mad City highly enough. They showed up when they said they would, the price was what we agreed to, the product quality is top notch, the employees were professional and the installation took 1.5 days, just like they said it would.

Great service from start to finish

My estimate was based on assumptions and in the end was too high for the work that was needed

Not everything the salesman promised happened when the windows were installed. 1 window is cracked and being replaced, waiting on that.

Thier is no one better for your windows and baths!

Very fast installation and the team was very professional.

I have no comparison to competitors but Mad City seemed to do a nice job. I should have shopped in hind sight just to be a good consumer. Don't know how Mad City would come in price wise.

We would and actually have already recommended Mad City. They were professional but also conscientious and hardworking. The experience was great from start to finish. Oh and we absolutely love our new shower.
Thanks Mad City.

Everything. From sales to install.

Everyone was very professional. The work was done efficiently and clean up was good. We would recommend them to anyone.

I loved the quality job he did taking out non working whirlpool tub and replacing with a larger shower! He worked steadily and got the job done in 1 1/2 days! Love it!

We are happy with the product and the price

Door was installed. Door knob latch was sticking closed. Work ordered. Responded in couple days. Quick fix on item. Asked repair person about the dead bolt latch. It did not seem to be working properly to me. He agreed and contacted field manager. Haven't heard from since. Yesterday I submitted another work order for that. While measuring for molding I noticed large holes around casing where light shown thru. Poor job of caulking. Going to work order that also. Quality control lacking. They installed a shower previously and did a wonderful job. That's why I went with them on the door. They supposedly changed vendors. The installer and repairman were not familiar with the doors.

Great crew! Great supervisors - Kudos to Chris and Eric - Great interaction - minor problems were dealt with without drama. Attention to detail and clean-up were exceptional. We went with the triple glazed, and were immediately astonished with how much QUIETER the house is! Would absolutely recommend to friends and neighbors!