Ken Garland Homes
Customer feedback report for

Ken Garland Homes

Ken Garland Homes

Ken Garland Homes has become known as one of premier custom home builders in the Memphis area for two generations. Ken Garland Homes was founded by Ken Garland Sr in 1965. Show more

Ken Garland Homes has become known as one of premier custom home builders in the Memphis area for two generations. Ken Garland Homes was founded by Ken Garland Sr in 1965.

Ken Garland Homes has an excellent reputation with appraisers, architects, decorators, engineers, inspectors, trades people and most importantly our homeowners. All homes are personally supervised daily.

Ken Garland Homes uses only the finest materials and subcontractors in the area to make sure that every home they build meets Ken Garland’s quality standards.

Ken Garland homes can be found in some of the Memphis areas finest subdivisions such as: The Cloisters, River Oaks, Southwind, Forest Hills II, Riveredge, Grove Park, The Laurels.

Ken Garland Homes are proud to have many of their homeowners as clients for the second and third time.

Ken Garland, Jr is one of only 20 home builders from around the nation selected to participate in the National Association of Home Builders – Pacesetter Builder 20 club. (www.pacesetterbuilders.com) This allows groups of builders from similar, non-competing home building firms from around the nation to meet twice a year to discuss proven techniques and the latest trends in design, production and management. The knowledge they gain from each other enables the Pacesetter Builder 20 club members to improve their business operations, increase quality of the homes they build and raise our standards of customer service. To date the Pacesetters have met in the following cities: Washington, DC, Austin, TX, Denver, CO, Memphis, TN Philadelphia, PA, San Antonio, TX, Phoenix, AZ, Omaha, NE, Cleveland, OH, San Francisco, CA, Hartford, CN and Seattle, WA. Ken Garland, Jr served as the 2000 president of the group as well as the local president of the Memphis Area Association of Home Builders.
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Types of work

Custom home 9
Home remodeling 2
Outdoor kitchens & living spaces 2
New home 2
Kitchen remodeling 1
Additions 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2005
Guildmember since 2005
 Award Winner
Guildmaster Award Winner 2007, 2008, 2010, 2011, 2012, 2013, 2015, 2017, 2018, 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
Feedback Milestone
5 Consecutive Great Reviews 2015
Feedback Milestone
5 Consecutive Great Reviews 2014
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Of 56 customers surveyed, 52 responded
Expertise
Ken Garland Homes had the necessary expertise to manage my project.
100%
Professional & Organized
Ken Garland Homes was professional and organized.
100%
Construction Quality
I am satisfied with the quality of materials and workmanship.
98%
Communication
Ken Garland Homes communicated with me effectively.
100%
Value
I received a fair value for my money.
100%
Trust
I trust Ken Garland Homes to follow through on commitments.
100%
Warranty Explanation
I have a clear understanding of how warranty issues are handled.
100%
Warranty
Ken Garland Homes has been accessible and responsive regarding warranty issues.
100%
Likely To Recommend
I am likely to recommend Ken Garland Homes to a friend.
100%

Of 56 customers surveyed, 52 responded What does this data mean?
All project locations are approximate
Of 52 respondents, 25 left a review
4.9
14 of 14 would recommend
13
1
0
0
0
No rating
11
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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Ken Garland Homes using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Ken Garland Homes

3065 E Corp Edge, Suite 101,
Germantown, TN
www.kengarland.com (901) 508-2466