I have watched this company's work prior to hiring them, and they met all my window needs.
Additional Comments - Everyone was very professional, which you don't always find in this field.
From start to finish everyone was so friendly and professional. This is the 3rd or 4th time we’ve worked w/ Kelly Window and Door, to replace old, hard to open leaky windows and doors that didn’t work well.
We did a lot of research to do a door installation. They did a great job communicating with us. The job site was kept clean. We were highly satisfied.
In Your Own Words - We were looking for replacement door and Kelly Window and Door provided that.
Recognized Excellence - I would like to recognize the gentleman in charge of the installation and the project manager for their exceptional service.
Lead Source - I heard about Kelly Window and Door through an internet search on Nextdoor.
Kelly Window and Door were very friendly, maintained deadlines, and did a terrific job. Call them for windows.
In Your Own Words - I needed replacement windows and Kelly Window and Door provided replacement windows.
Recognized Excellence - I would like to recognize the installer for his exceptional service.
Lead Source - I heard about Kelly Window and Door through an online search.
In Your Own Words - We finished up our window replacements. They were great the first time, so used them again.
Recognized Excellence - Dan was exceptional.
Lead Source - We had hired them three years ago.
Additional Comments - I will recommend them. I am very pleased with the quality and the work.
Recognized Excellence - I would like to recognize Tony for his exceptional service. I would also like to recognize Alex and the crew on the jobsite for their exceptional service.
Kelly Window & Door offers excellent service: knowledgeable salespeople plus high-quality products plus skilled installers.
Installation Crew - They were very dedicated, hard workers who rarely took a break.
Recognized Excellence - I don't remember the names of the installers, but they were very hard workers, very focused on the task before them. It is difficult labor, what they do, and I was impressed with their commitment to getting it done right and in a timely manner.
From start to finish Kelly was amazing to work with. Very professional. Great communication! Highly recommend!!!
Recognized Excellence - David Boyd was extremely helpful.
Everyone I had contact with at Kelly Window & Door was very professional and worked directly for the company. No contractors here as would be the case with the big box stores. The products and installation quality are top-notch.
A stellar job, as usual!
We hired Kelly Windows to replace all the existing windows, and from start to finish, they were terrific. I highly recommend them.
Everyone from my sales person to the installers were professional and knowledgeable about the product.
For my project we were installing a new door into our crawlspace after having some foundation issues. We greatly appreciate the effort that was put in by Kelly Window & Door to make sure that we got a good fit for the door.
We were looking for a quality customized door and exceptional installation considering the amount we were paying for this door. Communication was delivered on a regular basis. The installation team did a fabulous job. Overall, we had a satisfying experience with Kelly delivering what was promised. We love our new door!
It's the best decision I could have made.
I've already referred someone to you and they have already purchased.
This is a highly qualified company that provides excellent window options, with great warranties, and with great installation practices.
The entire experience was so smooth and easy. Fantastic communication, we were kept in the loop every step. Salesman was very knowledgeable. Installation guys were very friendly and professional. Overall very happy and have already recommended the company to a neighbor.
The products are good and were installed well.
Excellent from start to finish! We love our new door.
They do excellent work and follow-up. There were no problems.
Lead Source - I heard about them because there was a sign in the neighborhood. I am not the first one to have work done. I live in a condominium, and it was way down the street. I had new windows installed. My biggest comment is that I cannot believe I am sleeping better. I don't hear all the noise from the belt line. It is just amazing how much better I have been sleeping. I had no idea it would make that much difference. Thank goodness I can still hear the birds. I am thrilled.
I was very pleased with everyone I came in contact with. They were very informative and was on top of everything. The project went very smoothly. I would definitely use Kelly again.
The customer service is fabulous and the product is quality. They did such a good job on our front door that we had them do our back door.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kelly Window & Door as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys