Key Home Improvement was great to work with. They were excellent communicators, they did high quality work and left the job site clean.
They did an excellent job and stayed on budget and timing.
We had a very good experience with every aspect of getting a new roof for our house, We would recommend them to our friends and family.
They are good contractors and I will recommend them to anyone!
As a result of Kay Home Improvement group doing my roof, and due to them doing 3 of my neighbors' roofs as well. We are considering them doing work on the inside of our home as well.
I am a repeat customer of Kay Home Improvement and always very satisfied with their work.
Greg was great to work with. Greg is a knowledgeable, honest and hardworking professional. I would definitely recommend Kay Home Improvements to my friends and family, and I hope to use them again for future projects.
Kay Home Improvement was great to work with. They were fair with their pricing and got the job done on time. They did a great job cleaning up and that is not easy on a roofing job. Greg was great to work with and he was there to make sure the job was done right and was quick to follow up on one minor issue.
Kay Home Improvement provided very high-quality work and they were very professional. I would use them again!
He replaced my roof and he did a fantastic job.
Greg and his company have done a number of projects for me over the many years I've known him and I've never been anything but 100% satisfied. Greg is my "go to" contractor. Enough said............
Greg Kay runs a great company with solid , skilled workers at a great market price. They listen, adjust and delivered the quality we were looking for and I would use them again.
Greg and his crew are true professionals Top notch work , clean and efficient, Nice pricing as well Thanks Greg for Everything!
They did a great job. Everything you asked of them they did and it was great. They really took care of me and it was a fair price too.
Very satisfied with the quality of the work done.
Areas Of Satisfaction - I was most satisfied with the overall experience.
Recognized Excellence - Greg Kay should be recognized for his exceptional service.
Greg Kay was very knowledgeable about roofs. I showed him two areas that were leaking and he explained why the roof was leaking in those areas and what his crew would do to correct them. I especially liked the level of detail in his quote - nothing was left out.
Areas For Improvement - There were no shortcomings in workmanship or materials.
Areas Of Satisfaction - I liked Greg's solutions to our leak areas especially around the chimney.
Current Referrals - My daughter just bought a home that was built in 1930. If she needs any work done, I will recommend Kay Home Improvement to her.
Recognized Excellence - The roofing crew for their workmanship and staying late into the day until the entire job was completed.
Professional, courteous and fairly priced
Areas For Improvement - Everything was perfect
Areas Of Satisfaction - workmanship
Recognized Excellence - Kyle and the roofing crew
Additional Comments - Greg was very easy to deal with
We used Kay home improvement for our roof replacement. Greg K and his guys did a great job and the clean up afterwards was excellent, no nails or other debris left behind. We love our new roof and his guys were very friendly.
Areas Of Satisfaction - Workers were very friendly, very hard working and did an amazing job on our roof
Overall good job from initial meeting for estimate, answering questions to replacing roof and clean up. Easy to work with. Very knowledgeable and willing to share so customer can learn. Good value.
The service received was great. The project was completed in an efficient manner.
I was really happy with the project.
Areas Of Satisfaction - I was satisfied with the clean up.
Recognized Excellence - I would like to recognize Mr. Kay for the exceptional service.
Areas Of Satisfaction - I am most satisfied with communications. Everything they said they were going to do, they did.
Recognized Excellence - Greg was great through the whole process, and he has even come out since this project and done some other stuff.
Areas Of Satisfaction - I was most satisfied with his knowledge.
Recognized Excellence - I would like to recognize Craig, the owner, for his exceptional service.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Kay Home Improvement as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys