We are very pleased with the work completed by Johnson County Siding and Window Company. They were professional and hardworking. The crew took extra care to make sure everything looked wonderful.
Steve Mongol, the sales representative, and project manager was amazing. His background in construction, and knowing the various aspects of what was going on with my home was helpful, and important in the quality of the finished product that I received. I think had I gotten someone other than Steve, I do not feel the project would have happened as it did. The siding, stone, and guttering contractors that came were all extremely professional, friendly, and easy to get along with.
I had a fairly complex project with several moving parts. JoCo Siding's ability to manage such a project was one of the biggest reasons I chose them. JoCo Siding may not be the cheapest provider, but they are certainly the BEST!Donny B. was a dream to work with. He anticipated issues, kept on top of the work flow, and always kept me in the communication loop. The work teams were top notch, which is reflected in the quality of the end result. I am absolutely thrilled with my "new" old home! Thank you JoCo Siding...GREAT JOB!
Conscientious, work minded, information sharing, friendly and I could go on... They are great and I have highly recommended them to many!
Very pleased with the quality of siding and the installation. I have used Johnson County Siding for two projects in the past 2 years and would definitely use them again.
Outstanding workmanship and high quality. Flexible and very personable.
I have used Johnson County Siding & Window Company for siding & windows at a previous residence and for new windows/doors and siding at my current residence. They are tier one company that provides excellent results.
The overall experience of working with JCS&W was fantastic! The staff was prompt and professional and the product was excellent! I would highly recommend this company.
They were very nice and easy to work with.
Very professional. Overall very satisfied.
Great service all the way through the project
Outstanding quality and workmanship. Owner Bill Christie always kept in touch as to scheduling and material delivery. Great group of people working on each phase of the job.
Everyone involved with the project from start to finish was professional and friendly. Extremely impressed with the quality and care taken of our home throughout the process, as well as the above and beyond customer service provided.
We've used Johnson County Siding & Window Co. several times and they have always done an expert job. We have recommended them to our neighbors and if the need arises we will only consider them as our contractors. We couldn't be more happy with the results.
Areas Of Satisfaction - I was most satisfied with it all. They kept the job site clean, they were on schedule, and the price was a fair price.
Additional Comments - I have never worked with a more upright and truthful person like Bill.
They were terrific!
Areas Of Satisfaction - They were able to do many things at one company, we didn't have to go to another company to complete the final project.
Areas Of Satisfaction - Communication from the company to the customer.
Additional Comments - I have been in the customer service area for over 40 years. With that I very seldom provide a perfect score as I always view every area for improvement. I could not be more pleased with Johnson County Window and Siding for our home. I know there are many siding companies in the area and if I have a need in the future you will be my first call.RegardsSteve
Communication - Rosie & Justin are excellent to work with, responsive & professional through the process!
Problem Resolution - Always available to address our concerns, not necessarily problems.
Areas Of Satisfaction - Customer Service & quality Justin, Linda, Bill, Rosie...the TEAM was on board with our vision! We love love love the results!!!
Areas Of Satisfaction - Overall product at completion. Was what we envisioned from the beginning.
Johnson County Siding & Window Co. did an excellent job with my window purchase that I went back for siding. I will continue to do business with them as the opportunity and need arises.
We have been amazed and totally satisfied with their professionalism. The workers were wonderful and made it a wonderful experience.
Areas Of Satisfaction - I was most satisfied with the overall process.
In a market that is littered with quick fix, subpar materials and craftsmanship, Bill Christie and his team stand apart. I was impressed with the process from start to finish. There is a reason they have been around for so long and maintain such an amazing online and social profile with 5 star reviews. In my mind, they are the only choice for the exterior needs of your home.
The team communicated the price and did the job for that price. They also showed up on time and communicated very effectively during the project. The project was completed on time and they cleaned up.
Areas Of Satisfaction - The project leader communicated very good and kept us apprise of the status and what was happening next. They also did a nice job in cleaning up.
Areas Of Satisfaction - I was most satisfied with the installation staff. They went above and beyond to identify the issues we have with the house. They took their time addressing the issues and making them better. The staff gave grade A service and workmanship.
We are extremely pleased with the siding installed by Johnson County Siding. Communication was great; we always knew what was going on. The quality of the installation is exceptional.
Areas Of Satisfaction - The care and attention to detail displayed by the installers. There were many angled cuts and difficult to reach places, but the results are excellent.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Johnson County Siding & Window Co. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys