Great service. Any way I could set something up to take the tarp and sand bags off the roof now?
Jenkins was timely and made the extra effort to do the proper job as needed.
Great communication, great efficient work
Absolutely NOT ! !
Jenkins Restorations was very responsive. They communicated very well!
They were very respectful and friendly. They came in and did their job. They were just great and explained everything.
I have described my experience further down in the survey, but we are extremely, extremely happy with Jenkins restorations and all of their personnel thus far. I have already recommended you to my neighbor if he needs services that you provide, and I will continue to sing your praises to everyone who listen
The crew was easy to work with, arrived on time, and stayed until the job was completed.
The first crew that came out took shortcuts on the banister so they had to put a lot of putty under it. I've actually had family and friends notice it. Some of the areas along the floorboards and frames around the doors are cut too short and are filled with caulking. There are a couple of other places where they put new cabinets where you can see cement.
Yes I would highly recommend Jenkins to anyone who’s looking for an excellent roofing company.
Compassionate, professional, and extremely efficient. Just a great team of people!
Good communication, very professional.
They located the moisture and removed the drywall. Installed the fans and dried out the wet spots.
I will indeed tell my friends and neighbors about the excellent work of Jenkins Restoration.
They were incredibly helpful and very prompt. It was fantastic.
Treated my job like an after thought. Tried to up sell job to pad the bill
Jenkins Restorations is amazing! They showed up the same morning our house flooded and immediately got to work!!! Fans and dehumidifiers were all over the house and running before they left for the day!!
They accommodating to my family. They did great work and in timely manner. Answered all my questions and diligently worked with me to my home back together
This would be four stars if not for the flooring in the bathroom. Everything else was superb.
Very professional. Took time to explain process.
The crew that accomplished this came back over the weekend to check the status.
Evan was very helpful in working with the insurance company, especially when we had problems with communication from the insurance company.
Michael Vought and his partner did an excellent job of getting right on water mitigation. They communicated the process well and were very thorough. They were neat and cleaned up every time they came to inspect the progress.
They quoted a job, then they lost the paperwork, and this caused the job to be delayed. Then, they said it would be done in a certain amount of time, then it took a year. The work that was done had to be redone several times because it wasn't done correctly. In the end, things were not done correctly, and we had to go paint what they had done wrong or not done at all. They are not trustworthy. They are unreliable, and its just very difficult to deal with a company where nobody seems to be talking to anyone.
Ask me after they finish
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jenkins Restorations - San Antonio as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys