I had water damage and was a basket case worried about my home. Tyler was so good to calm me down and assure me they would take care of me and my home. He was true to his word. Thank God for the kindness and work ethic of your company. I would recommend Jenkins to Anyone and Everyone. You are blessed to have a Great young man like Tyler representing your Company.
Very Poor customer service
The project took one year to complete, which was way too long for our case.
Poor poor poor. I would not recommend Jenkins. Our life has sucked for the past 6 months. All the other contractors came and gone quickly and did their jobs and good quality. Not Jenkins. Find someone else.
Mike Taylor was a Godsend in a nightmare insurance claim that only keep getting worse until he became involved!! He was extremely helpful explaining the process and the insurance side of things also concisely and politely, He was available always and completely professional communicating back quickly and even putting the insurance puzzle of figures and definitions (process) together for us. I would recommend this company- with Mike Taylor at the help to anyone and everyone, & I will as a Realtor be able to do so confidently!!
The experience was horrible. It took Over a year and the work never got completed. Communication is horrible
They did a good job would recommend
This is the second leak they have leaped with and they are the best! Always on time, in sync and professional.
I highly recommend Jenkins Restoration. My house has never looked this good!!!
I personally have brought neighbors into my home to show them the work that Jenkins has done. I have given them the name of the company and told them, if they wanted work done this well, they want to use Jenkins.
Very professional and flexible! Thank you so much for your help and great job!!
The representative was knowledgeable and the repairs were done well, but took longer than expected.
Nothing has been done. We reported the problem on 1/17/2022. As of today 2/22/2022 nothing has been done!!
Excellent and professional service
The only problem we had was that COVID delayed everything.
They were the must qualified people for the job, and just awesome.
First crew, paint, fit and finish not accepted. Painted over exposed hardware without removing it as expected. Second crew, didn’t show up, didn’t show up, didn’t show up. Extremely frustrating working with Jenkins. Crew manager resigned near the end of the work. Took six Months for a 60 day job which at the end was never finished but accepted just to get them out of the house. Still living with drawers that don’t fit. They finally brought in a crew from 100 miles away that were much better with one craftsman that could handle the details And make the space livable but the paint work I will have to live with even though it was very poor.
I am super pleased with the work they did along with how courteous they were, their timeliness and how helpful all the workers were, especially Brad Park.
Jenkins was very pleasant to work with. They communicated well, answered all questions and were conscientious to assure the job was done the way we wanted it done.
They are punctual and professional, and are licensed insured. They give you the comfort of getting back to you.
Although the results are ok for the most part, getting through the process was torturous to say the least. Too many incidents occurred during this renovation. I had to hire outside work for the tiling of my floors on the recommendation of Mike Taylor then had to turn around and hire someone else to regroup the floors properly. Same tile company had workers who ruined an entire refrigerator/freezer worth of food, cut my screen doors, & human feces left in a Jenkins paint can unopened in my extremely hot garage.
Jenkins went above and beyond . We are very satisfied with our contractor and the amazing job they did on our floors and bathroom
Mr. Ball was very pleasant and courteous. Very helpful in expediting and completing our restored floors.
Fantastic, efficient, and thorough!
Excellent company with Excellent employees. We would highly recommend Jenkins Renovations to anyone considering a renovation and we will use Jenkins Renovations again for any of our future projects.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Jenkins Restorations - Lakeland, FL as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys