Our project timeline kept getting pushed back farther than we were told and communication wasn’t always the best, but the quality and workmanship was perfect and worth the wait
We had an awesome experience with J&S Siding! Quality of work, friendliness of the crew, and excellent communication made the process a breeze!
They were on time and they did a good job.
Very pleased with the quality of the material and the care given to the installation
They did an good job and I think the finish look is excellent
These guys did a awesome remodel and made our home look incredibly good!!!
very, very good experience
J&S did a very good job on our project. They listened to our design ideas and saw our vision. The crew worked very well together and the project turned out wonderfully.
The two contractors who worked at our house were incredibly helpful, polite, and very meticulous.
I love Steve Hunderman!
Lead Source - I heard about them on the Hardie website.
Areas Of Satisfaction - It looks great.
Lead Source - They are a Hardy preferred installer and we got their name directly from James Hardy.
Areas Of Satisfaction - I was most satisfied with the communication. It was easy to communicate with the guys in what was needed and needed to be done.
Recognized Excellence - I would like to recognize Josh for his service.
Project Manager Professionalism - The project manager gets a four plus.
Areas For Improvement - No, they did a great job and we are exceptionally pleased with the results.
Areas Of Satisfaction - They went above and beyond the call of duty in order to get this job done the way we wanted it.
Recognized Excellence - The installation crew was exceptional.
Additional Comments - We are exceptionally pleased with the results of the job. The house looks great.
Lead Source - We submitted bids through an architect. J&S Siding, INC were also a preferred James Hardie company.
Areas Of Satisfaction - I thought the whole experience was very well done.
Recognized Excellence - I would recognize Josh.
Areas Of Satisfaction - I was most satisfied with the installation. They did a great job. My husband was very satisfied.
Recognized Excellence - I would like to recognize Jeremy. He was very good.
Areas Of Satisfaction - I think that overall it was very satisfactory.
Recognized Excellence - The head installer did a good job and always ahead of the game and always called before he needed something and we always worked together on that.
Areas Of Satisfaction - I was most satisfied with the quality of the product.
Areas Of Satisfaction - They did a great job. Thank you.
Areas Of Satisfaction - I was most satisfied with the quality of the product, the communication, and their ideas.
Recognized Excellence - Joel Bass, who put up the siding, provided exceptional service, as did Steve, the owner. Steve was very personable and gave a really good presentation, and the product matched his promise.
Areas Of Satisfaction - I was most satisfied with the overall appearance of my job, and their efficiency in getting everything done.
Areas Of Satisfaction - I am most satisfied with the overall look of the work.
Areas Of Satisfaction - The installer did a great job.
Recognized Excellence - The lead installer was excellent.
Project Manager Professionalism - I'd give him a five if i could.
Areas Of Satisfaction - I was most satisfied with Chad the project manager and his crew. They were very good.
Recognized Excellence - I would like to recognize Chad for his exceptional service.
Areas Of Satisfaction - They did a quality job for us, overall the job was great.
Areas Of Satisfaction - Everything else, the installation, courteous of the crew, their attention to detail they always kept us informed.
Recognized Excellence - I thought that Steve and his lead guy Josh both did fine work for us.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of J&S Siding, INC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys