In light of the present Covid-19 pandemic, Improvement Zone took steps to protect our clients and our employees. Every employee is provided with masks and gloves. Every Improvement Zone truck carries hand sanitizer. We practice correct Social-Distancing.
When we are asked to provide a proposal, we can schedule a site visit. Our employees will be wearing their masks and gloves and remain at least 6 feet away from any other person. Outside jobs are completed (depending on the weather) without hesitation. In that situation, we communicate with the homeowners via phone and email. As for interior work, that decision is left to the homeowner. If we are invited into the home, we provide PPE for our employees, keeping in mind the importance of social-distancing.
Be Healthy - Stay Safe.
Improvement Zone cares.
best price , great service and explained everything they were doing
The company was fantastic and did everything I asked them to do!
I recommend IZ to everyone: friends, family, & clients! We use them for everything we don't want to do ourselves. Which is most everything!!
very helpful in the design
What a great company. They were always on time, professional, qualified and thorough. Couldn't be happier!
Fantastic company to do business with. They seemed to genuinely want my business and I was not disappointed in any way beginning with the estimate process through the completion of the job. Nothing on my "punch list" was too small. The workers were professional, courteous, and highly skilled. I look forward to starting phase 2 of my remodel projects with Improvement Zone.
Nick and the team assigned to our small project were very professional and did an excellent job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Improvement Zone as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys