Improvement Zone
Customer feedback report for

Improvement Zone

Improvement Zone

Improvement Zone is family owned, licensed, and insured in Maryland. We are committed to creating positive experiences where people want to invite us to come back. We are an EPA Certified Renovator company and member of BPI (Building Performance Institute). We also are members of the National Association of the Remodeling Industry. Show more

Improvement Zone is family owned, licensed, and insured in Maryland. We are committed to creating positive experiences where people want to invite us to come back. We are an EPA Certified Renovator company and member of BPI (Building Performance Institute). We also are members of the National Association of the Remodeling Industry.

It is our policy to keep up with new developments in the technology of building science. Therefore, we send our people to classes and seminars. Training is ongoing and purposeful. You benefit from our knowledge and expertise with the most up-to-date information. We will discuss the features and advantages of different processes, procedures, and materials, so you can make informed decisions.
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Types of work

Pressure washing 34
Carpentry 11
Bathroom remodeling 10
Window cleaning & pressure washing 6
Handyman services 4
Additions 4
Window & door replacement 3
Deck building & maintenance 3
Electrical 2
Doors 2
Insulation 2
Bedroom remodel 2
Trim 2
Drywall 2
Interior painting 2
Tile installation 2
Bathroom Conversion 1
Kitchen remodeling 1
Laundry 1
Decks & outdoor living 1
Rot damage repair 1
Closet & garage organizers 1
Air conditioning & heating 1
Energy efficiency upgrades 1
Soffit & fascia 1
Roof repair 1
Porch 1
Apartment 1
Flooring 1
Bath renovation 1
Exterior painting 1
Garage floor coating 1
Exterior construction & repair 1
Concrete - driveways, sidewalks & patios 1
Fences 1
Fence staining & sealing 1
Exterior upgrades 1
Alterations 1
Renovations 1
Shower 1
Pipe or leak repair 1
Replacement roof 1
Gutter installation 1
Crawl space encapsulation 1
Appliance upgrades 1
Built-ins 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2014
Guildmember since 2014
Guildmaster Award Winner
Guildmaster Award Winner 2017, 2018, 2019, 2021. Qualified with exceptions
Feedback Milestone
5 Consecutive Great Reviews 2019
Feedback Milestone
5-Year Anniversary 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
4-Year Anniversary 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
3-Year Anniversary 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
Feedback Milestone
2-Year Anniversary 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
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Full-time employee
Stevensville, MD
Carpentry, Handyman, Knowledgeable in Plumbing and Some Electrical, Flooring, Tiling etc... {{skill.name}}, 
Updated: Jun 3, 2021
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We’re taking the following precautions for our customers:

In light of the present Covid-19 pandemic, Improvement Zone took steps to protect our clients and our employees. Every employee is provided with masks and gloves. Every Improvement Zone truck carries hand sanitizer. We practice correct Social-Distancing.

When we are asked to provide a proposal, we can schedule a site visit. Our employees will be wearing their masks and gloves and remain at least 6 feet away from any other person. Outside jobs are completed (depending on the weather) without hesitation. In that situation, we communicate with the homeowners via phone and email. As for interior work, that decision is left to the homeowner. If we are invited into the home, we provide PPE for our employees, keeping in mind the importance of social-distancing.

Be Healthy - Stay Safe.
Improvement Zone cares.


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Of 472 customers surveyed, 248 responded
Expertise
Improvement Zone had the necessary expertise to manage my project.
99%
Employees & Subcontractors
The employees and subcontractors of Improvement Zone are professional and courteous.
99%
Professional & Organized
Improvement Zone was professional and organized.
99%
Communication
Improvement Zone communicated with me effectively.
99%
Budget
Improvement Zone stayed within our agreed upon budget.
97%
Clean & Safe
The job site is kept clean and safe.
97%
Construction Quality
I am satisfied with the quality of materials and workmanship.
97%
Schedule
Improvement Zone adhered to our agreed upon schedule.
96%
Value
I received a fair value for my money.
96%
Problem Resolution
Improvement Zone effectively addressed and resolved problems.
96%
Trust
I trust Improvement Zone to follow through on commitments.
96%

Of 472 customers surveyed, 248 responded What does this data mean?
All project locations are approximate
Of 248 respondents, 31 left a review
4.5
29 of 31 would recommend
20
9
0
1
1
No rating
0
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Improvement Zone using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Improvement Zone

400 Love Point Rd,
Stevensville, MD
www.improvement-zone.com/ (443) 221-4661