Improvement Zone
Customer feedback report for

Improvement Zone

166 Reviews

Improvement Zone

Improvement Zone is family owned, licensed, and insured in Maryland. We are committed to creating positive experiences where people want to invite us to come back. We are an EPA Certified Renovator company and member of BPI (Building Performance Institute). We also are members of the National Association of the Remodeling Industry. Show more

Improvement Zone is family owned, licensed, and insured in Maryland. We are committed to creating positive experiences where people want to invite us to come back. We are an EPA Certified Renovator company and member of BPI (Building Performance Institute). We also are members of the National Association of the Remodeling Industry.

It is our policy to keep up with new developments in the technology of building science. Therefore, we send our people to classes and seminars. Training is ongoing and purposeful. You benefit from our knowledge and expertise with the most up-to-date information. We will discuss the features and advantages of different processes, procedures, and materials, so you can make informed decisions.
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Types of work

Carpentry 255
Bathroom remodeling 248
Deck building & maintenance 246
Additions 245
Window & door replacement 205
Pressure washing 16
Remodeling & renovation 4
Home energy audit 4
Energy efficiency upgrades 2
Home for sale 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2014
Guildmember since 2014
GuildQuality Master Award Winner
Guildmaster Award Winner 2017, 2018, 2019, 2021
Feedback Milestone
5 Consecutive Great Reviews 2019
Feedback Milestone
10 Consecutive Great Reviews 2018
Feedback Milestone
20 Consecutive Great Reviews 2017
Feedback Milestone
5 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
20 Consecutive Great Reviews 2014
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We’re taking the following precautions for our customers:

In light of the present Covid-19 pandemic, Improvement Zone took steps to protect our clients and our employees. Every employee is provided with masks and gloves. Every Improvement Zone truck carries hand sanitizer. We practice correct Social-Distancing.

When we are asked to provide a proposal, we can schedule a site visit. Our employees will be wearing their masks and gloves and remain at least 6 feet away from any other person. Outside jobs are completed (depending on the weather) without hesitation. In that situation, we communicate with the homeowners via phone and email. As for interior work, that decision is left to the homeowner. If we are invited into the home, we provide PPE for our employees, keeping in mind the importance of social-distancing.

Be Healthy - Stay Safe.
Improvement Zone cares.


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Of 370 customers surveyed, 195 responded
Expertise
Improvement Zone had the necessary expertise to manage my project.
99%
Professional & Organized
Improvement Zone was professional and organized.
99%
Schedule
Improvement Zone adhered to our agreed upon schedule.
96%
Budget
Improvement Zone stayed within our agreed upon budget.
97%
Construction Quality
I am satisfied with the quality of materials and workmanship.
97%
Communication
Improvement Zone communicated with me effectively.
99%
Problem Resolution
Improvement Zone effectively addressed and resolved problems.
97%
Clean & Safe
The job site is kept clean and safe.
97%
Employees & Subcontractors
The employees and subcontractors of Improvement Zone are professional and courteous.
99%
Value
I received a fair value for my money.
97%
Trust
I trust Improvement Zone to follow through on commitments.
96%
Likely To Recommend
I am likely to recommend Improvement Zone to a friend.
95%

Of 370 customers surveyed, 195 responded What does this data mean?
All project locations are approximate
Of 195 respondents, 166 left a review
4.8
141 of 149 would recommend
131
10
3
0
5
No rating
17
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Improvement Zone using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Improvement Zone

Westley Ave.,
SEVERNA PARK, MD
www.improvement-zone.com/ (443) 221-4661