I'm still watching them as they are doing my neighbor's roof. I am tired of dealing with them. I can't give them a final feedback until everything is done. They have an internal, management, and communication problems.
I am very pleased with my decision. I recommended the company to two people already. Peller was extremely helpful to me throughout the entire process. Tony kept me informed throughout the installation process and made sure everything was taken care of with the permit and inspections. The installation crew was very efficient and kept the job site clean. I love my new metal roof!
From step one they all was helpful and professional
no recommend metal roof but not hippo roofing to many mistake still wating on them to finish all mistake
I was very pleased with the whole process.
No follow rhrough after payment. Do not keep promises.
Yes I would.
The customer service level was exceptional from the initial inspection of my roof to the quality of the roof itself being fantastic. We are very pleased.
I wasn't super happy with the salesperson but they did it and it definitely wasn't up to my satisfaction whatsoever. But they came back and made it all right.
Hippo Roofing were straightforward and I can not complain about the business conducted.
Everyone in your company made a big effort to make our install as easy as possible. We would not hesitate to call if we had a problem.
A very hard working crew. They did a very nice job!
Right from the very beginning Hippo Roofing was very professional , kind , helpful and speedy !!
Scheduling was not upfront from the start.
I would give Hippo Roofing zero stars. They quoted me, we signed up, and then they forgot about us. It took me showing up at their facility to get them to proceed, and they installed our roof months and months and months later.
Great customer service.
Very professional company.
They roof is beautiful and the workers did a great job. The salesman tried to up-sale the roof and it was communicated to us that we would not have to come out of pocket to upgrade. That was the deciding factor in selecting Hippo Roofing, LLC. However when the job was completed, we found the information communicated to use by the salesperson was not accurate thus causing us to come out of pocket, which was not expected.
Hippo Roofing goes above and beyond to offer fantastic service from the start of my experience to the end. Their warranty surpasses any other company in the county.
They have excellent workers. They are on time and courteous. They did a good job. We are happy with the work.
It took forever for them to get here. They keep making me promises that they didn't keep. They keep lying to me. They took on more then they could handle. It was a total fiasco from the day I signed the contract till the day it was finished.
They were an excellent company. Their professionalism was outstanding and their attention to detail was amazing. I can't say enough good things about them really. From Sean the sales guy to Tony to everyone, I was really impressed. They worked so hard and got my project done in one day -- they stayed twelve hours! I was totally satisfied and I highly recommend them.
The crew that installed the new metal roof was efficient, well-trained, and hard-working. The result is a beautiful life-long improvement to our home.
After looking for a good roofing company for weeks my neighbor told me to call Hippo Roofing. I am amazed at the difference between companies, Hippo was the only one to take the time to explain the entire process and answer all of my questions. I am so happy I called Hippo and hope everyone else in town calls Hippo Roofing to get a new roof.
They were prompt, polite and hard workers!
They didn't slack off and kept to their job.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Hippo Roofing, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys