The installation was impeccable.
Areas Of Satisfaction - I was most satisfied with the quality of the materials they're using. Secondly, their staff that did the work was really excellent. Their communication and planning was very good as well.
Areas Of Satisfaction - The contractors that came out were friendly and nice and went above and beyond our requests, They also and answered all of our questions about the project.
I already have!
I appreciated how the whole crew was always wanting to meet above our expectations.
I would recommend four seasons because I enjoy my sunroom. Quality is great. Communication is bad.
They got it done in two weeks and it was a beautiful job.
Love my room extension. It is my favorite section of the house now that it is flooded with light.
Additional Comments - Everything went fine and looks great.
We had a great experience with them and only experienced a couple of hiccups that could have been avoided through better communication between the salesman and subcontractors.
Areas Of Satisfaction - I was most satisfied with them getting it done in a timely manner, they stayed on the schedule despite the poor weather conditions we had.
They were very precise and they did a great job! They were on time and did extra work. We were very pleased.
I found everyone I dealt with to be helpful and professional. The gentlemen involved in the installation were pleasant and demonstrated strong work ethics. I was very impressed with the efficiency of the installation.
Additional Comments - I love my new Four Seasons sunroom!! Thank you for a job well done.
Jason and Brandon were a pleasure to do business with. They were hard working, very professional and friendly.
Areas Of Satisfaction - I was most satisfied with the overall finale project.
The work was beautiful and the workers were professional.
I am thrilled with mu new sunroom. Excellent workmanship.
They actually custom cut siding to match existing home so we didn't have to Jury-rig it. They were extremely understanding that I was concerned about the aesthetics. We are very pleased with Four Seasons and would recommend them without hesitation.
The contractor and 2 guys were 4 pluses. I had trouble locking the sliding door and they were very prompt and kept the job site clean. They did not scatter it all over. They were prompt once they were here and on spot. My sales person was not upfront and lied about the permits and I was not happy.
I feel the final product is okay. However, I had some concerns about the lack of detail and process.
We are very satisfied with the design and execution of the projects we've had done by Four Seasons of Bondville, Il. Our home was not the typical one and posed several challenges. We are grateful for the patience of the staff and the quality of the work!
I love my Four season sunroom and look forward to using it for many years to come.
The carpenters were outstanding and even fixed the problem I had with something that had nothing to do with the sunroom. I just asked their advice on it and they said that they would fix it for me.
Make sure that everything is in the contract that you want and make sure that you go over that.
THEY DID A FAST , NEAT,CLEAN JOB FOR US. THANK YOU FOUR SEASONS SUNROOMS OF BONDVILLE,IL AND YOUR GREAT STAFF.
Rich Erickson, designer/sales manager of Four Seasons Sunrooms of Bondville, IL, persuaded my wife and me that the product and workmanship in the installation would be top quality, especially as the cost is substantial, namely, $34,938. As it turned out, he did not follow through with his verbal commitments. He did not even know the name of his electrician. When I questioned him about these failures, he terminated all communication with me. This is not what I consider to be professional and gentlemanly conduct. While he made great haste to come to my home to sell me the product, he never even made an attempt to visit with me to resolve outstanding issues or come to inspect the sunroom to ensure that his glowing verbal commitments on the construction were kept. The installation of the doors from my dining area into the sunroom was poorly done and remains an example of inferior workmanship.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Four Seasons Sunrooms of Bondville, IL as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys