I was lied to from the beginning.
The fan they installed was just a one speed when it was supposed to be multiple speeds. The door is hard to lock from the outside, that they installed. The barn door we had installed, the brackets are not attacked well. They should have used cement screws, so it would hold the door. The air conditioner was placed high on the roof, and it blows in my face.
You have to wait 20 years before you get the product. You have to give a third of the money down.
Overall, we were very happy with the finished product, but we would have appreciated more communication regarding delays. There was a lack of communication during the process and they were running many months behind schedule.
They treated us very well. They even had info about our sunroom from 30 years ago.
I was very pleased with the end result. We got exactly what Rich said we were going to get and we were even more impressed than we thought we would be. I highly recommend Four seasons to anyone thinking about getting a sunroom.
We are 100% thrilled with this room and have shown it to many neirhbirs who knew we were adding to the back of our home. Everyone is impressed!
They did very good work. The design was nice but they were a little bit slow - because of the weather. They did encounter some minor problems - but they fixed them. Everything looks really nice. We spend more time in that room than any other room in the house. I am nervous about the city increasing my property tax because we added more value to the home.
Yes absolutely and already have!
Several of our friends have asked for information. They enjoy sitting out in the room, too.
The quality is really good. We are getting a lot of compliments from neighbors about our sunroom. It's gorgeous.
The installation was impeccable.
Areas Of Satisfaction - I was most satisfied with the quality of the materials they're using. Secondly, their staff that did the work was really excellent. Their communication and planning was very good as well.
Areas Of Satisfaction - The contractors that came out were friendly and nice and went above and beyond our requests, They also and answered all of our questions about the project.
I already have!
I appreciated how the whole crew was always wanting to meet above our expectations.
I would recommend four seasons because I enjoy my sunroom. Quality is great. Communication is bad.
They got it done in two weeks and it was a beautiful job.
Love my room extension. It is my favorite section of the house now that it is flooded with light.
Additional Comments - Everything went fine and looks great.
We had a great experience with them and only experienced a couple of hiccups that could have been avoided through better communication between the salesman and subcontractors.
Areas Of Satisfaction - I was most satisfied with them getting it done in a timely manner, they stayed on the schedule despite the poor weather conditions we had.
They were very precise and they did a great job! They were on time and did extra work. We were very pleased.
I found everyone I dealt with to be helpful and professional. The gentlemen involved in the installation were pleasant and demonstrated strong work ethics. I was very impressed with the efficiency of the installation.
Additional Comments - I love my new Four Seasons sunroom!! Thank you for a job well done.
Jason and Brandon were a pleasure to do business with. They were hard working, very professional and friendly.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Four Seasons Sunrooms of Bondville, IL as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys