We had four really bad windows replaced in the fall. They did such an awesome job, and the windows were so good over the winter, that we ordered windows for the rest of the house to be done.
Just like before everyone from sales, to office staff, to installers was great. Professional and great communication.
They just finished and the windows are great, the trim around the windows exceeded expectations, and we are 100% satisfied.
Thanks to all.
On 01/18/2023 the two window installers showed up around 07:45 am . The team was polite , checked the five windows to be replaced and laid down protection tarp on the carpet in each bedroom. They were professional and friendly . Within two hours the five old windows in the three bedrooms were removed and the new windows were installed. The team then started the process of caulking and installing the material to finish off the installation. The team then vacuumed the carpet in each bedroom and cleaned up the around each window on the outside of the house. Fantastic product and the installers were the best ! Sincerely Lenny Fisher
Just got my windows completed and my house has a whole new look!! The two guys that installed them did a great job and cleaned up everything!! Thanks Euro Tech crew!!
I love both the windows and door I purchased from Euro-Tech. Although I paid more for the door than I would have liked to but the quality of the product is outstanding. The windows and door have transformed my home. I am very pleased with the quality of the product.
I have used Eurotech for both my roof and some new windows. Both times they did a very good job. When they had a change in their schedule they called to see if I wanted to get my work done earlier. The workers were very professional, did a great job, put everything back in the proper place and cleaned up after themselves. I'm very happy with the outcomes.
Areas Of Satisfaction - The workers were friendly and did a good job.
Recognized Excellence - I don't know their names but the men who installed the windows were very nice. My dad has dementia and often says off the wall things and gets in the way because he wants to see whats going on. The men were polite and joked around with my dad referring to him as the boss which made him very happy.
Windows and Door are super quality and were installed professional. We love what we got from Euro-tech.
Recognized Excellence - Our salesman was super as were the installers.
Areas Of Satisfaction - I was most satisfied with the installation. I felt like he should not have been doing the install alone, it was a big patio door and a large project to do alone. He did an exceptional job all by himself.
Recognized Excellence - I would like to recognize the gentleman that came out to do the installation of the patio door. He was our installer twice in the last 7 years. He was very nice and did a great job!
Areas Of Satisfaction - The installer did a good job and got the job done.
Recognized Excellence - I would to recognize the installer for his exceptional service.
There were some minor issue, but overall it was ok.
Areas Of Satisfaction - I was satisfied with the siding overall.
Areas Of Satisfaction - The amount of clarification in the sale of the windows, the installation, and the clean up all exceeded my expectations.
I think they were fantastic, they did what they said they were going to do. Their workmanship was good and they had a positive attitude towards work.
Areas Of Satisfaction - I was most satisfied with that they did what they said they would do. They were reliable.
Recognized Excellence - I would like to recognize the crew. The two man installers.
Areas Of Satisfaction - I was satisfied with the installer's knowledge.
Recognized Excellence - The installer was great.
Clean up was terrible I'm still picking up nothing in the agreement matched what I requested
Areas Of Satisfaction - I was most satisfied with the installers; I liked them. The installers were fast, clean, and the final outcome looked great.
Areas Of Satisfaction - I was most satisfied with the appearance of the work.
Areas Of Satisfaction - I was most satisfied with the quality of their work.
Communication with main office questionable, but the quality of the work and materials was superb. The workmen were what everyone could hope for.
Additional Comments - I would highly recommend Euro tech all over again!
Areas Of Satisfaction - I was most satisfied with all of the windows. They look nice.
Additional Comments - They did a good job.
Areas Of Satisfaction - I was most satisfied with the look of the door.
Recognized Excellence - I'd like to recognize the installers.
Areas Of Satisfaction - Very friendly, workmanship and quality was outstanding. Very knowledgeable staff
Some of the issues we had were taken care of by management, and I was satisfied with that.
Areas Of Satisfaction - Quality overall was great.
Recognized Excellence - George in sales is very good, and the technical manager that coordinates the installation was excellent.
Areas Of Satisfaction - I liked the installation, it was quick and they weren't messy or noisy.
Recognized Excellence - I would like to recognize the salesperson. He explained everything well, took his time, and answered all of my questions.
Additional Comments - It is a great and responsible company. They go through with what they promise and that makes customers happy.
They are great to work with! They are flexible and the sales representative didn't pressure me into buying anything.
Areas Of Satisfaction - I was most satisfied with everything from start to finish. I was satisfied with their professionalism and timeliness.
Recognized Excellence - I would like to recognize Adam for his exceptional service! He was great and took his time with me. The crew that did the installation was professional and timely. They were very good!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Euro-Tech as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys