None. They were awesome from to start to finish.
They surprisingly were very professional and hardworkers.
Everyone I worked with at EMA was friendly and professional. My concerns were addressed when necessary and my questions were answered quickly. As a realtor, I am aware of all the problems that can arise when Hardie products are installed incorrectly, so I watched the process carefully. EMA did an excellent job, and the house looks great!
The Hardy board is beautiful. Jamie made a real effort to match the original siding with the Hardy board siding. We are very pleased.
I think they did a great job communicating what was happening, especially if something unexpected came up.
Cannon who dealt with every problem that came up.
EMA fulfilled my expectations and I believe did a professional job installing new Hardie siding over 35-year-old redwood siding. The sales rep/project manager was responsive and communicated well. The crew worked hard and the job was completed in a workmanlike manner. My main caveat is to pay close attention to bid details. In my case, the actual amount of siding to be replaced was about 25% less than the original quote stated. I brought this to EMAs attention and in the end, saved about 25% of the original bid cost. To the company's credit, they did not dispute the difference but reserved the right to change the reduced bid should the square footage in fact be more when the work was completed. That was a reasonable solution. EMA also agreed to leave their ladder jacks in position for my painter to use immediately after their work was completed. I appreciated this gesture as did the painter. Thanks, for that! I do recommend EMA.
They got the job done right and in time for my company to arrive for the holidays! Great crew!!
Always went the extra mile to make sure I agreed with work to be done and results. Work was high quality and working staff attitude was excellent.
Did good quality work with friendly attitude.
They met all my expectations
EMA Construction completed the work on schedule. Their crew was professional and polite. The area around my home was cleaned up at the completion of the job. I would hire this company again.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of EMA Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys