You never really think of purchasing a roof, except when mother nature reminds you during catastrophic weather! I was connected to Tom Jackson at ECC when i frantically sent messages to local groups on social media. Even with all the environmental chaos surrounding our area,, he was calm and thoroughly explained each part of the process. The team temporarily remedied my most immediate need, and worked with me through solar panel removal and reinstallation challenges. Every one I came in contact with, either in person, by phone or email was polite, understanding, knowledgeable and professional. I absolutely, without any hesitation, recommend ECC Roofing and Siding!
I already recommended ECC Roofing to my friends!
Happy very good
Everyone in the neighborhood has commented on how nice my house looks now!
I am happy with their level of service, and responsiveness to all of my questions. I would certainly recommend their services to anyone looking for a roof or for a consultation. They knew what they were talking about, and seemed genuinely happy getting me something I was happy with.
Everyone at ECC Roofing & Siding was pleasant and professional. The work was done in a timely manner and clean up outside was great. We loved the variety we could choose from. Would definitely recommend ECC to anyone in need of a new roof!
ECC did a great job from start to finish. They showed and offered a wide selection of materials to ensure a top quality roof system would be installed. They showed up on time and finished the roof quickly in one day. The kept the job site clean and orderly. I would highly recommend their services.
Highly recommend ECC Roofing & Siding.
They really demonstrated excellence. That is what I look for in a company. That is what I saw in this company.
The staff at ECC Roofing and Siding were great to deal with. They answered my questions and the work was done in a timely fashion. They were very clean and respected my neighbors property. All of the neighbors had positive comments about the workers and the roof. I am looking into having ECC do my windows and siding.
We are very happy with our decision to use ECC Roofing, they were very friendly, professional and stand behind their work
I was so pleased with the whole entire process from the minute they got here to the minute they ended. I have never seen anything so well organized. ECC Roofing & Siding was just phenomenal. I can't say enough about them. I always recommend them to anyone I come in contact with thinking about a new roof. They are just incredible. The product is a great product. It is a little more costly then other roofs. We got about 8 different estimates, but the Owens Corning product is a longer warranty. 50 year warranty. Wonder, Wonder Company.
With any problems, they took care of them quickly.
ECC had the absolute best, most professional, committed friendly staff. They are very dedicated from the initial point of contact to the completion of the job. We have had the roof replaced, stone facade and siding done as well as gutter replacement. They addressed problems they encountered like preexisting rot which they repaired. Samir’s, Sam and Kayleigh were very helpful in getting schedules assigned and many many questions answered. George who had worked along with the crew went above and beyond to ensure the work was not only completed but done with a sense of perfection. The foreman, Kevin worked diligently in keeping everyone working thoroughly. And Bruce who installed the gutters was very quick and thorough. I strongly recommend ECC for all the services they provide. You won’t be disappointed.
ECC Roofing and Siding is a great company to work with because of their consistent dedication to customer service. I am quite pleased with the workmanship. I realize there was a little bit of a delay due to bad weather and other issues. I also feel some of the project could have been explained better but overall, this was a great experience and a company that people can rely on to get the job done right.
Very professional.. excellent work
My husband and I were raked over the coils over the last 2 years with a double roofing company that was suppose to do the job for us. We made a down payment of $2,500 and we are both well into our 70's. That money was never returned to us or the work being done. So when this group came in, I told them right from the beginning.We spoke to many companies and they were the only company to get on the roof, take pictures, and truly show an effort to visualize my concerns. They also were the only company that offered to meet with us again. The internal staff are as thorough as the external staff. There was constant communication. If there was any change even by a half of an hour I was called. "Is it okay? Can we still come to you?" I could not have asked for a better response. I have never received this level of responsiveness from any company. I was extremely happy and impressed. I would favor to work with them on any service they offer in the future!
I could not have been happier with my experince from begging to end!
They were very accommodating and professional. They did everything they promised in a timely manner. Very pleased.
ECC Roofing & Siding was punctual and professional.
They did a great job.
Excellent organization, with very thoughtful personnel. Highly recommend
HIGHLY RECOMMEND ECC ROOFING to anyone who needs a roof or siding. Already recommended to some neighbors who were asking. They loved the Roof too.
I am very impressed by the work done on the roof installation of my home. And believe me, it takes a lot to impress me!
Since the time we contacted ECC everything went well, salesman rep. was great, friendly and helpful in selection.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of ECC Roofing & Siding as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys