My roof and gutters have been installed for about 2 months. I am very happy with the appearance of both and I was very happy with the installers. They were courteous and professional. So far, I have had no leaks in the roof and the gutters seem to be working satisfactorily. I purchased the extended warranty and hopefully, I will never have to use it. But it was reassuring that Deer Park and Owens Corning were confident enough in their work and materials that they offered such a warranty.
This is the third home we have had Deer Park replace the roof on in the past two years. They have done an exceptional job on all of them. The first home was our home. The roof was damaged in a tornado and had to be replaced. The second home was our sons. His roof was damaged in a storm due to high winds. The third home was my mothers. Her roof was well past the due date to be replaced so we replaced it in a proactive manner. We were glad we did because their were many rotted boards along the front and back gutter line that needed to be replaced.
So far very happy with their work. Great crew and great people.
Additional Comments - I am completely satisfied and happy with what they did for me.
We were impacted by inclement weather. There were some misunderstandings regarding scheduling.
We found quality materials, workmanship and communication in our re-roofing project from Deer Park Roofing. The recommendation from our remodeling contractor, Legacy, was well founded.
They are very good workers and communicated well and were very respectful. They were very precise.
They were very professional and completed the job amazingly well. There were a few things needed change, and they changed it right away. It was all good.
The Work Crew worked unbelievably hard. They hammered out a 3 day job in 2 days. The best part was they left no mess what so ever. I refer them regularly and would use them again.
Just make sure that the customer is told all their color options or go see them. It's a lot of money, I didn't know there were more options or a showroom.
They did a great job!
The quality of the workmanship was good. My neighbor just got a roof and mine looks better.
Deer Park Roofing was easy to deal with. They are a good company.
They returned 3 times for repairs and job site clean up
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Deer Park Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys