Dale Koontz Builder
Customer feedback report for

Dale Koontz Builder

Dale Koontz Builder

Our story begins in 1973 when Dale Koontz began his custom home building company with just one employee. Dale was already an experienced carpenter who brought high standards, professional integrity and attention to detail to every job, large or small. Show more

Our story begins in 1973 when Dale Koontz began his custom home building company with just one employee. Dale was already an experienced carpenter who brought high standards, professional integrity and attention to detail to every job, large or small.

Dale’s strong emphasis on quality and service are the foundation of our company today. And every member of our team shares his values. Dale’s first employee, Dave Tieman, continues to be an integral member of our team of true craftsmen, people who have a passion for excellence in the work they do. They provide a wide range of experience to effectively handle the challenges and opportunities that today’s fantastic custom home plans can present.

Where Dale was an experienced carpenter who learned about business, his sons are businessmen, both with degrees from the University of Illinois, who have learned the homebuilding trade from their father. Tim Koontz, President, and Scott Koontz, Secretary/Treasurer, have helped move Dale Koontz Builder into the 21st century, while maintaining the integrity, solid craftsmanship and strong customer communications a home buyer demands and deserves.

“Quality” is an overused word in our industry. So please, review our Photo Gallery showing the caliber and range of our work. Then, read what our customers say about their experience with Dale Koontz Builder. We believe you’ll understand the true meaning of quality that goes into every home we build.
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Types of work

Home remodeling 91
New home 51
Bathroom remodeling 30
Kitchen remodeling 22
Home for sale 18
Additions 17
Basement remodeling 16
Deck building & maintenance 12
Custom home 12
Interior painting 11
Master bathroom 10
Windows 10
Flooring 8
Renovations 8
Garage 6
Cabinets - custom 4
Sunrooms & patio enclosures 4
Bedroom remodel 4
Window & door replacement 4
Doors 3
Design build remodel 3
Drywall 2
Siding 2
Covered porch 2
Porch 1
Gutter installation 1
Masonry - brick & stone 1
Concrete - driveways, sidewalks & patios 1
Foundation repair 1
Countertops & stone - custom 1
Soffit & fascia 1
Garage doors 1
Commercial construction 1
Exterior upgrades 1
Patio 1
Stairway 1
Wood flooring 1
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GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2012
Guildmember since 2012
Guildmaster with Highest Distinction Award Winner
Guildmaster Award Winner 2013, 2014, 2015, 2016, 2017, 2018, 2020, 2021, 2022, 2023, 2024 with Highest Distinction. Qualified with exceptions
Feedback Milestone
Actively Surveying Surveying most recent customers
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20 Consecutive Great Reviews 2024
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20 Consecutive Great Reviews 2023
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5 Consecutive Great Reviews 2022
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10 Consecutive Great Reviews 2020
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10 Consecutive Great Reviews 2019
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7-Year Anniversary 2019
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50 Consecutive Great Reviews 2018
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6-Year Anniversary 2018
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20 Consecutive Great Reviews 2017
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5-Year Anniversary 2017
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20 Consecutive Great Reviews 2016
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4-Year Anniversary 2016
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3-Year Anniversary 2015
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20 Consecutive Great Reviews 2015
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20 Consecutive Great Reviews 2014
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20 Consecutive Great Reviews 2013
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Of 438 customers surveyed, 303 responded
Trust
I trust Dale Koontz Builder to follow through on commitments.
100%
Expertise
Dale Koontz Builder had the necessary expertise to manage my project.
100%
Employees & Subcontractors
The employees and subcontractors of Dale Koontz Builder are professional and courteous.
100%
Value
I received a fair value for my money.
99%
Problem Resolution
Dale Koontz Builder effectively addressed and resolved problems.
99%
Construction Quality
I am satisfied with the quality of materials and workmanship.
99%
Professional & Organized
Dale Koontz Builder was professional and organized.
99%
Likely To Recommend
I am likely to recommend Dale Koontz Builder to a friend.
99%
Clean & Safe
The job site is kept clean and safe.
98%
Punchlist
Dale Koontz Builder completed the punchlist in a timely manner.
98%
Schedule
Dale Koontz Builder adhered to our agreed upon schedule.
97%
Communication
Dale Koontz Builder communicated with me effectively.
97%
Budget
Dale Koontz Builder stayed within our agreed upon budget.
97%

Of 438 customers surveyed, 303 responded What does this data mean?
All project locations are approximate
Of 303 respondents, 211 left a review
4.9
136 of 138 would recommend
130
6
1
0
1
No rating
73
How are reviews verified?

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GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Dale Koontz Builder using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Dale Koontz Builder

3316 Cambridge Estates,
QUINCY, IL
www.koontzbuilder.com (217) 228-1117