The company was very easy to work with. During the quotation process they were friendly, professional, and responsive. During the roofing process they were attentive to detail and meticulous in their installation. The roofing and work has elicited multiple unsolicited complements from neighbors and friends. I had some minor concerns at the completion. The company listened to my concerns and promptly addresses them with extra care. I would rate them with those small number of companies exhibiting extraordinary customer service such as American Express, Nordstroms, and Costco. Highly recommended
Steve, Andy, and the entire Columbine team did an outstanding job reroofing our home, and after the cleanup, our entire property was free of old shingle debris, nails, etc.
They were amazing to work with. They are very respectful of your property. They look for the best option for you. They have a great crew who cleans up the job site. They are easy to work with. They even work with your insurance company.
Columbine Roofing LLC did a good job.
Quite the contrary! I would never recommend anyone hire this company!
Did NOT deliver on promised installation. Had to DEMAND installing a new vent turbine, which there were 3 included on the insurance claim, while others were not replaced and ignored. The representative did a good job of selling his company with multiple promises - NONE of which the installation crews were aware of nor prepared to install.
Mike from Columbine Roofing was very helpful in choosing my roof. The work they did was outstanding.
Steve was great to work with. Always responsive. Would definitely recommend!
Randy was just a saint. He was extremely patient and not pushy. It was a situation that I had to wait a little while to start. I felt that he took care of me as if I was his mother. I didn't know a lot, and he couldn't have been nicer.
There were several issues that we had. They considered that we considered the job done
I worked with Michale and he was very helpful including meeting my insurance adjuster to talk through the damages on the roof, he also explained things thoroughly.
I've been trying to get a friend to call them up.
Columbine Roofing did good job in my roof replacement. They helped me to communicate with the home insurance company successfully. Mike and Andy are friendly, responsible, and very helpful. I recommend Columbine Roofing !
Josh is amazing.
Columbine Roofing LLC did an excellent job replacing my roof! I highly recommend them for any roofing needs.
Over the years, I have dealt with at least seven roofing companies on both my home and rental properties. Five of those times involved replacing the entire roof, including this time. I have dealt with some "good" and some "not so good" companies. Considering all past experiences, I have to rate Columbine Roofing LLC at the very top by a long shot.
The original salesperson was very thorough in explaining the process, what they were to provide, and what to expect in the execution of the job. The installers was here, thorough, and minimized the impact on us while we were here. They also cleaned up real well after themselves.
Impressive process from initial contact to job completion! Really appreciate a company that is organized, desires to do quality work and adheres to everything discussed without question. Very educational with explaining what was needed and how to obtain it, even addressed issues (too warm upstairs during summer months) with original home design/build and Columbine has very high standards to assure customer involvement and satisfaction.
I am very pleased with the professionalism and quality of Columbine Roofing and will recommend them to others.
Columbine roofing has been very professional through out the completion of the project.
Yes, if you live in the neighborhood.
Steve and Mike were great to work with, communication was second to none and the work was excellent. I strongly recommend Columbine Roofing.
I already did recommend them.
Their estimator Mr. Martinez was professional and very friendly. The reputation of Columbine roofing is outstanding compared to other companies.
The crew was efficient and timely. I appreciate the owner and his whole operation. Everyone along the way has been very insightful, open, and helpful.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Columbine Roofing LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys