Areas Of Satisfaction - I was most satisfied with their communication and promptness. I was very satisfied with their concern in wanting to do the best possible job they can. I could tell they wanted to do the best job possible.
Recognized Excellence - I would like to recognize the supervisor, Chris Dickerson, for his exceptional service.
Additional Comments - I would rate the overall experience with a 5, which is above the rating of 4! I would definitely use them again if I ever need another roof.
Columbine Roofing LLC did a great job.
Areas For Improvement - Columbine Roofing LLC did not fall short of my expectations. They did a great job from start to finish. Anytime I asked them to do something, they got right on it.
Areas Of Satisfaction - The communication with Chris Dickerson was very professional. He was very good at answering questions, making sure the arrangements were taken care of and working with the schedule I needed.
Current Referrals - I have already mentioned to a few people that Columbine Roofing LLC did a good job.
Recognized Excellence - I would like to recognize Chris Dickerson for his exceptional service.
Additional Comments - My experience was very good.
Areas Of Satisfaction - The customer service from the office and the project manager were great.
Additional Comments - I wanted to get the roof done quickly because of the weather. Columbine was able to schedule me in a couple of weeks. I appreciated that!
Columbine Roofing is an excellent company. Excellent customer service, excellent quality, excellent follow up and an overall excellent experience.
Areas Of Satisfaction - Jim was able to save us some money and get us the best products with his experience in dealing with insurance companies.
Recognized Excellence - Jim Riehl provided excellent service and attention to detail. He is very knowledgeable in dealing with insurance.
Was a professional outfit from the beginning. Family run from the dad who was project manager to the son who owned the company.
Areas Of Satisfaction - The crew was excellent, and did a great job cleaning up.
Additional Comments - Great job! Will definitely recommend them to others.
I would definitely recommend Columbine to a friend. They were very professional, did a great job replacing our roof and gutters, and were prompt in responding to a couple of concerns that we had.
It was really easy to work with Columbine Roofing. I'm really happy with the results of their work.
They're absolutely good, I think the roof looks awesome. They have a splendid selection. We picked out a real good color that's awesome looking.
They were great!
Everthing went well until I seen the bent up metal trim on my siding and around the chimney. The solution to that problem was to hack off the flange rather than fasten it down securely.
This was my 2nd project w Columbine and this company is the BEST in the business. Great attention to detail from start to finish, incredible cleanup of the job site every day, in the crew did not leave until everything was perfect. Mike Martinez is a huge asset to the company and was on the job site every day all day. Very well done
I would recommend them to anyone in need of their services.
everyone was very friendly and did very good work.
Roof went fine. They were very straight forward, and very professional.
I highly recommend! I am satisfied with the quality of service, salesmanship, and the follow-up.
Appreciate their management and work crew.
Having used another company (Morrison Roofing and Restoration(MR&R)) for another project recently, Columbine was like a breath of fresh air. Unlike MR&R their communication throughout was excellent, the workmanship was excellent, when they were on the roof they informed us of any issues they found and gained our agreement to how they should be solved and they invoiced us for the price we agreed. Overall they provided an excellent service.
Columbine did a great job. Helped make the roof repair an easy to understand process and helped move things along.
During a huge windstorm our shingles on our roof blew off and we called Columbine Roofing for a quote. They were very patient with us and our homeowners insurance. Mr. Mike, the consultant, helped us step by step through the process. He covered our roof with a tarp while our claim was in process. He was very informative, friendly, patient, and answered all our questions. He was on site while the roof was being replaced. They did an amazing job! Our roof looks amazing and orderly! Thank you Mr. Mike and Columbine Roofing for all your help and expertise!!!
Columbine Roofing kept me informed every step of the way. They made it the most painless process for me, brought my roof up to code, and went above and beyond for me.
Jeremy and his team are thoughtful and courteous. It is refreshing to work with people who take such pride in their work!
Excellent roofing company! Great job! Highly recommend to everyone! Very customer friendly and great service!
Overall very pleased with the quality, scheduling, and completion of the job. One thing I was very impressed with is the on site management while the job was in progress - any concern I had with what was going on was immediately addressed.
You will not find anyone better than this company, the storm chasers are here and gone with the storm. This outfit I strongly beleive will be here now and beyond, highly recommended. Give`m a shot!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Columbine Roofing LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys