We had a really good experience with Closet America last summer, but we recently did this job and we had a good experience all the way up until the installation. The installation work was undone and it was left a mess. We will have to have our other contractor come back to fix this. The company is aware and they have asked to compensate us for the cost of the other contractor. However, now with COVID-19, we cannot get anyone back here.
I'm very satisfied. Our salesperson, Heather, was excellent. She did a great job and was very professional. We are very happy and pleased we did it.
Outstanding professionalism and support! I am completely satisfied with the product and will be using them for future plans!
They exceeded my expectations with their timeliness and professionalism. They were outstanding!
They were very professional and did excellent work.
Closet America is very expensive compared to other suppliers. Everything was done as it should have been. We are pleased and they are top dollar and do the work they should.
My experience was really good. The designer, Vaani, made very good designs. Closet America came on time, did the job in less than 4 hours, and left my home very clean. I really like the work!
I was pleased with their professionalism.
The professionalism of the entire process was excellent. I have already recommended CA to others
Closet America is fantastic to work with and they will create design solutions to fit your needs.
I was very satisfied. It was an easy process. They were professional, knowledgeable, and nice. They stayed within my budget.
They do great work but they are too busy with their follow up phone calls. I literally was called 15 times in a matter of one month , its just oo much.
Jeanie was fantastic. I had a very uniquely shaped room and she managed to fit all my entire wardrobe in there. Considering I have over 100 pairs of shoes it was a challenge. I thought she did an exceptional job and she handled it very well.
I would not want to recommend them because of the price.
The designer was very informative and also inquisitive to identify my individual needs. The installation crew was professional and respectful of my home and thorough in the installation.
I’m really loving our custom closets! Quality product!
Great quality product and great service
Closet America is a nice local business with good quality products. That being said, I really didn't like sitting for an hour listening to a sales pitch on why I should buy this closet system- especially when I was already going to purchase it from the start. While the closet system we got is certainly very pretty and an upgrade from a Home Depot or Container Store closet, I honestly don't think it was worth the price tag. There are so many closet systems on the market now that with a little research online you could purchase some nice components and even mix them with your own dresser and have a very nice looking closet for half the price.The convenience of having someone come and measure and install is great, but if you want to save money, I would probably skip Closet America.
The product you receive is what you pay for. I was very pleased with the craftmanship and look of the product. I highly recommend you do your homework and you'll see the marked difference in quality.
Our designer kept to simple but functional and was absolutely amazing. We encountered an issue with install and it was handled professionally and very minor delay to the installation.
We are so happy to make better use of our closets. Closet America helped us improve our closet situation.
They are an outstanding company. It was an easy process. I highly recommend them.
These guys are among the best professionals I have ever contracted.
Closet design was based on an iterative discussion of our uses and needs which resulted in a well thought out solution. The installation was done professionally and the cleanup after completion was superb. The update and confirmation phone calls along the way left us feeling that Closet America is on their game.
The salesperson did an excellent job explaining everything to me so I decided to use Window Nation.The quality and the work is very good so I am very pleased with my experience and the final outcome.
The initial delivery and installation took place on schedule. The door was the wrong size, even though they measured. The final installation did not match up to the advertised details. I am still waiting for Thompson Creek to come, and let me know how they are going to fix the situation. It's been... more
I was fully satisfied. I would use Fick Bros. again and I would recommend them to others.
We are very disappointed by the quality and work of Window Nation. Also, the fact that our concerns were not taken serious by Jane until we started asking for the owners info which she never provided. Still today almost 8 months after our windows were installed the issue has not been resolved. We sp... more
Learn why professional home builders and home improvement contractors join our community of quality.Get started
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Closet America as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys