Working with Allie was fantastic.
I am so happy with it and doing business with Closet America. I love the quality of the product and everything was great with the installation. There were some issues on the timing because of dealing with this pandemic right now. However, everything is great, and we love our closet.
The experience was great from start to finish. Even after as they completed the job, there was some additional pieces i wanted added. I worked with my sales person and she was very quick to respond. It wasn't the end of the job for her she continued to provide me with great customer service. The closet turned out better than I imagined it would. I just love it.
I thought they did an excellent job with the installation. They came in very professional. The overall experience was great.
I am very happy with the process however, I would like to advise future clients to let them know that this is not an immediate process. For example, first, a technician will come to your house and you will decide on a closet design. After that, it takes 6 weeks for them to build it and a couple more weeks to plan and schedule the installation.
The work was professional. The product is excellent. The designer helped with a great layout.
They were very professional.
The in home consulation was easy and the consulant was very knowleagble and offered great suggestions which made the process easy!
The overall installation was better than we imagined in less time.
Our closet looks great! We have so much more storage.
designed what I needed for the space I needed it in. it looks great, good quality, very happy with CA.
I felt like the designer forgot I had boots and didn’t account for those and the hanging bar should be in the middle so the clothes don’t hang out as much.
They were very professional. They stuck to their schedule. The installers did everything perfectly.
They were professional and efficient.They had great communication. My job was done nicely and they were orgainioxedI. I like the quality of the materials.
I am very happy with my closet. Closet America made some adjustments for me at no additional charge. They were very accommodating.
I worked with Allie and did a consultation with her. She was amazing. She made my vision come to life.
Everyone that I came into contact with was sweet, happy, and informative. They all seem to love their job. They did a great job with my closet. It looks wonderful.
Closet America provided an outstanding experience at every step of the closet purchasing experience. Design consultations were informative and thorough. Customer service was truly exceptional. Install was quick and high quality. We couldn’t be happier.
I had a very good experience with Alley. She was very informative and knowledgeable about things. Especially considering we were going from a large to a small closet.
The designer was very informative based on what I needed. The installer worked quickly and cleaned up after himself very well.
Great design help by Jennifer , strong construction, great installation by Mark and Jamal. Plus followed CDC guidelines for COVID-19.
I am so pleased with the layout of my closet. The representative who designed the space was spot on. The men who did the installation were courteous and very efficient.
Closet America was professional and gave excellent customer service.
The customer service was great, the installation process was very fast, and the product is excellent.
Excellent service! Complete satisfaction!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Closet America as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys