Not sure we got our money’s worth on this closet install. Had to wait months between the home consult & the actual install. Installers realized they were short a part, so we all literally sat around for HOURS while a replacement was driven up to Frederick from warehouse in PG County (which was a HUGE inconvenience).
The final product has gaps between the side walls & closet sides where caps overhang…these gaps were not visible on the mock-up design we approved & seem like a hassle to keep clean. The rods provided are not super secure when only a few items are hung from them. We were told at consult we could provide our own drawer pulls to match existing hardware in the house, but were surprised to learn we were not eligible for any kind of credit toward the final price when pulls were not supplied by CA. There is also a stack of drawers we would change, now that we’ve had time to try things out.
Employees were the best part of our experience w/CA: design consultant was great, and installers were super friendly. Our cabinetry throughout the house ranges from IKEA to custom, and the closet we purchased from CA feels like one step up from IKEA and nothing near the quality or customization of custom…yet the price tag of CA was definitely closer to the cost of custom. Couple the cost with the amount of personal/professional time sacrificed at install and we’re left feeling MEH.
Overall, we are happy. However, I would make sure your wall is perfectly straight if you decide to spend the money to have the unit flushed with your molding. We paid more to have this option but our house is old and the wall might have been a bit bowed. There is 1/4 inch between the unit and the wall/molding. It doesn’t look great and I wished we hadn’t spent the extra money for that option.
The person that came out was extremely professional, they were accurate in their measurements.
It was an outstanding experience both times. That designer was brilliant, solved our needs, and the project was completed. If there were any revisions, I was completely kept informed. They followed through exactly what they promised on the day they promised. They actually did it quicker than they promised. It was a win-win all the way around.
I would recommend them. The beginning of the process, from the application to the installation, was great. They were very professional and explained everything they were doing in detail to make sure I understood everything that was being done.
This is the second time we have used Closet America and they delivered again. We finished the closets in our entire house and it was totally worth it. They were cost effective and our sales rep was great!
I love my system and they did an excellent job.
It looks marvelous! Everybody that comes into my home loves it and asks where I got it because they want to contact Closet America for their own homes.
They were helpful and responsive from day 1 through installation.
They work with your schedule, quick installation and friendly.
The set-up was easy. The company communicated well. And the end-result was of great satisfaction.
From the beginning of the design to the installation, it was seamless, and the quality is excellent!
I have used them multiple times, and each time I have been very happy.
I am really glad about my new closet. I am happy about it.
They did quality work and the installation was very good.
We are happy with the quality of the product and the installation. We most likely recommend Closet America to a family member or a friend.
I think your company is very good n
Beautiful results. Even better than I expected.
I am very happy with the two closets that Closet America worked on. I was very involved in the design and my suggestions were taken on board. My suggestions on color scheme of the closets were also accepted, and it worked out very well. The Closet America staff were very professional, arrived on time, and followed up with me to ensure that I am satisfied with the work. I now have beautiful closets with optimal utilization of the space. Well done, Closet America.
They were always on time when coming for estimate and the day of installation. It was on time, how long they said it would take. Everything fit perfectly and I love my new closets. I will be using them again for my next closet project coming up.
Closet America did such a great job with our space by helping us understand what our needs were while making the most out of the space that we had available.
Anyone interested, I can recommend. Thank You.
Fast and simple!
I think price was probably a factor in terms of affordability, it was probably not the best in price, but I was attracted to their customer service and support. Based upon what I needed, their product was high quality.
The product looks good and the linen closet is really organized
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