They did a good job.

They did a good job and didn't waste a year doing it. They did it rapidly and did a good job.

They were absolutely 100% professional. There was not one problem whatsoever start to finish. Clean-up was amazing. I didn't see one nail. They did an incredible job. I would recommend them in a heart beat.

They exceeded my expectations from start to finish. Very fair and honest. Professional work crew.

Crew was very good and knew what they were doing. Sales personal were very courtesy.

They were efficient, timely, took great care of my property, and there were no surprises with the fee it was exactly what was quoted.

Problem Resolution

Problem Resolution - There were no problems. They did everything they quoted.

Clermont Roofing was prompt, respectful, hard working, and put on a great looking roof. They got it done despite encountering unexpected wood repairs. And I think for a fair price.

Respectful

Respectful - They covered all my flowers and plants and cleaned up each day before leaving.

Communication

Communication - Renee in the office was especially helpful.

Problem Resolution

Problem Resolution - The only "problem" we had was about putting up gutters. This is not really a roofing job, but Joe helped me decide on gutters/leaf guards.

Sales Knowledge

Sales Knowledge - Joe helped us deal with the insurance inspector about getting our job covered under our policy.

Design

Design - And those of our HOA committee.

Clermont Roofing provided high quality work on time at a fair price. They were very professional and easy to with. We would definitely recommend them to friends and family.

Joe is wonderful his work with me and my insurance explain to me honesty I,m very happy with the job clermont roofing done!!!!

Areas Of Satisfaction

Areas Of Satisfaction - comunication

They're fast and efficient, provided great communication, quality work, and explained the entire process to me.

Recognized Excellence

Recognized Excellence - The guy who came out to give me a a quote provided exceptional service.

Areas For Improvement

Areas For Improvement - They did not fall short of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They did what said they were going to do.

Clermont Roofing is a company I would recommend to everyone. They got our job done sooner than it was scheduled. The crew was very professional and courteous. Estimator was professional and knowledgeable. Answered all of our questions. Office staff were a pleasure to work with.
Thank you so much Clermont Roofing!

Recognized Excellence

Recognized Excellence - The whole crew that did our job. They were very professional and courteous. They did a great job on the cleanup as well. Steve the estimator was very professional and knowledgeable. He answered all our questions. Office staff were very friendly and helpful no matter how many times I called.

Areas Of Satisfaction

Areas Of Satisfaction - They stayed on the job untill it was finished. They were able to get our job done sooner that originally scheduled.

Clermont Roofing was amazing to work with! They were very accommodating with my schedule and the time it took for me to get the financing finalized for my roof replacement. They got everything done ahead of schedule and always communicated through the entire process. I would definitely recommend them to anyone needing roof repair or replacement.

Clermont Roofing was outstanding in every way. The job was completed professionally, on time and on budget. Renee was the project manager on my job. Superb in her job. She was always available from before they started till after they finished. All questions answered. All requests fulfilled. This level of communication is missing in many companies. I would recommend them to anyone needing a first class roofer.

Recognized Excellence

Recognized Excellence - Renee. Melinda. Richie.

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Communication

Recognized Excellence

Recognized Excellence - Staff and Team

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - All

Additional Comments

Additional Comments - Great company

They had a good customer service, and good timeliness.

Recognized Excellence

Recognized Excellence - The gentleman that I talked to and helped me out in the process. It's either the receptionist or the project manager.

Areas Of Satisfaction

Areas Of Satisfaction - All expectations were met.

I would like to recommend them to anyone seeking a quality roof. Everyone at the company seemed friendly and willing to help with a roof in poor shape on an older house.

Clean

Clean - My property was kept very clean and safe and all nails or objects were picked up promptly.

Communication

Communication - They were excellent about calling or someone in person kept me informed daily.

Quality Of Materials

Quality Of Materials - Materials all lookied to be top notch.

Recognized Excellence

Recognized Excellence - Rene, and the supervisor who made daily or several daily trips to my property to check on things. Plus Joe who went beyond to try to ease the leak around my fireplace.

Areas Of Satisfaction

Areas Of Satisfaction - The work crew was very thorough in the work they did and seemed to enjoy it with a great attitude-----everyone at the company was there to help.

Additional Comments

Additional Comments - I will recommend them to my friends and neighbors.

Areas Of Satisfaction

Areas Of Satisfaction - Their timeliness met my expectations.

Despite the weather, the crew got it done when we needed it.

Recognized Excellence

Recognized Excellence - The office staff kept us informed and answered our questions within a very short time.

We replaced our roof after purchasing a home with an original roof 20 years old! They were prompt, professional and completed the job with no major problems. I would recommend Clermont Roofing to anyone needing a new roof.

Areas Of Satisfaction

Areas Of Satisfaction - Quality and workmanship

Clermont roofing was very professional and their workers were professional. Their estimate was itemized extremely well. The work was performed the way they said it would be. The workers were very professional in their job and any repairs that were found - they took photos of them and showed them to me - and fixed the repairs. At the end of the job they cleaned the yard very well. I am very satisfied.

Recognized Excellence

Recognized Excellence - I would like to recognize the owners' son for his exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - Clermont Roofing met my expectations by doing everything proper, correctly, and on time.

Sales Knowledge

Sales Knowledge - He was awesome.

Recognized Excellence

Recognized Excellence - Steve the sales guy was spot on, excellent communication skills, he was on time, he gave an estimated time and I was so happy with it.

Areas Of Satisfaction

Areas Of Satisfaction - They exceeded my expectations.

Additional Comments

Additional Comments - Customer service was great, I have to give the salesperson a lot of credit, his name was I think Steve, he responded very well and provided me with everything needed.

Recognized Excellence

Recognized Excellence - Joe and Renne were amazing through this whole process with keeping in touch and answering questions.

I was very happy with, Joe, the guy that came out. He was very good and met with the adjuster. Also, the crew. They did a good job.

Safe

Safe - Of course, it is a mess while they are doing it, but they cleaned it up.

Recognized Excellence

Recognized Excellence - I would like to recognize the girls in the office. They were very good. I had to go pay them, and when I called to ask them to send someone out, they were there the next day. Also, Joe, he was the representative who came out. And the head guy on the job. I liked him a lot, I think his name was Hector.

Areas Of Satisfaction

Areas Of Satisfaction - They met or exceeded my expectations as they cleaned up very well. A lot of people say they have a lot of nails. There were five guys and they went around with a magnet. After hearing others had so many nails, I was impressed with that. They did it in a real timely fashion. Two whole days and they were completely done. It was amazing.

Additional Comments

Additional Comments - I thought as far as the price, they were right on point. I had another estimate which was outrageous. I had to pay for it myself, and it was very good.

Areas Of Satisfaction

Areas Of Satisfaction - When I called to get a quote they were timely to send someone out.

Areas Of Satisfaction

Areas Of Satisfaction - Clermont Roofing was great from day one.