They are a really good company.
I had a really good experience. I had seen their ads on TV. They put the roof on St Jude children's home. I thought that was a good thing, so that's why I decided to have them do my roof.
Our house's roof was 25 years old and needed replacement. We received 4 bids for the project and CENVAR'S was the best bid.CENVAR did not disappoint us. The Sales Associate met with us in June to discuss the options. He was informative, professional and friendly. He left us with informative documentation, samples and provided an estimate. We approved the estimate.What made CENVAR the best for us? The warranty on workmanship and materials and the quality of the product. As we were to soon find out, the quality of the customer service and workmanship would prove to be outstanding and exemplary. The scheduler efficiently scheduled the job and kept us informed of weather delays. The materials were delivered promptly and left in our driveway exactly where they needed to be. On the day of the job, the Foreman listened carefully to our instructions as to where to place the Equipter so as not to damage any property. The men were thorough and fast. They stripped the roof shingles down to the wooden sheathing. The Project Manager commented on the excellent condition of the roof sheathing, kept us informed of the job progress and offered to send an inspector after the job was complete. The job was completed by 4pm same day. The Quality Manager visited the morning after the job, tweaked a couple of items not up to CENVAR'S standards and made sure we were 100% satisfied, and we were!We can't say enough about the integrity, thoroughness and expertise with everyone on this project. The work crew came all the way from Roanoke. The work crew was all business, were quiet during their breaks, didn't smoke and worked as a professional well coordinated safety conscious team. They took care of our garden plants with no damage. Their clean up was exquisite. There were ZERO nails in the yard. The grass was clean. They were awesome in every way. Our new roof looks amazing!CENVAR really does live up to it's motto "Ethical. Expert. Engaged."
The entire crew was wonderful to deal with. Ben, my sales manager, came to my property promptly to evaluate the roof and give a quote on the spot. The quote was extremely fair compared to other competitors I got estimates from. I was so impressed with his professionalism that I told him to send over the contract on the spot because I had already made up my mind. Griffin, my project manager, showed up on time, ready to work. He was excellent at communicating any issues or problems during the job. His knowledge, professionalism, and skills made me feel more confident about my decision. Then there is the crew. I have never seen more hard-working individuals in my whole life. The entire team immediately got to work upon arrival and prepared for the job. They took extra measures to ensure there would be no debris mess, and the clean-up was easy. They removed the old roof and replaced three sheets of sheathing that got bad water damage and had to get a new roof installed in under 10 hours. They deserve a raise or at least a treat them to some beers. All in all, I'm impressed with the overall process and team. I would highly recommend them to anyone needing a roof. They deserve five stars.
They did a good job and were very cooperative. They made one little mistake, and they came back and fixed it.
This roof installation was very well organized! The guys did a fabulous job and we are very, very please with the price, look and their professionalism. I would highly recommend them!! Thanks again for a job well done, Ronnie V.
They were prompt, efficient, finished quicker than planned, was within cost and it looks great.
Cenvar Roofing exceeded our expectations from day one. Their professionalism stood out to me and I have never seen a crew work that hard to get the job done.
They are a quality company and I felt like I was listened to and they did a good job.
I called and made an appointment. They called me back and let me know when they could come and do an estimate. We signed off on it, and they came out and installed the roof promptly.
Cenvar was very punctual in the work and did a quality job on the install.
Making a decision about what company to go with on such an important part of your house is stressful. Cenvar answered all my questions and made me feel very confident about my decision to go with them. I’m so pleased I did,they lived up to their wonderful reputation.
They were extremely professional and extremely friendly.
Thomas McGowen designed the plan, then Ben Phenicie, Wilmer, and Sean with their hardworking crew executed flawlessly. Cenvar is tops in central Virginia.
What a great job! Our home had a big face lift. The staff & the men that put the roof on were knowledgeable, polite, & very clean. Thank you again.
They were easy to work with and through!
Tyler and Joe were excellent at communicating with me. I am very pleased.
It was unfortunate to have to replace the roof but all the staff that I spoke with were courteous, professional, and knowledgeable.
Cenvar Roofing was excellent from the time they talked to me about a new roof until they finished the job. Thepeople they employ are caring and know what they are talking about. The price was fantasticfor the job they completed. I recommend them highly. Thanks again!!
They did an excellent job. Including cleanup.
Professional staff did excellent work
Cenvar delivered excellent service and quality materials.
Cenvar was a pleasure to work with. Jordan, who did the estimate for the new roof, was very knowledgable and professional. We thought the estimate was very fair and the quality of the shingles was superb. He turned the estimate around very quickly and, upon our asking, even provided some guidance on shingle colors. Trevor, who was our project coordinator, couldn't have been kinder. He was on the job site frequently to ensure all was going well and made sure we knew all the steps that would occur duing the reroofing process. Pilar, who was the crew chief, was outstanding. He brought a team of nine of the hardest working people I've ever met. From 7:00 in the morning to 7:00 in the evening, they worked hard and were able to finish our large job in only two days. Plus, they were extremely careful around our plants and took extra steps to protect them. All along, they were careful to remove debris and keep the work area tidy. When the roof was finished, they spent another couple hours on indepth clean up -- picking up as many nails and debris as humanly possible. Katherine and Nicole in the main office were both courteous, professional and very responsive to our questions and scheduling needs. All-in-all, I can't say enough good things about Cenvar Roofing. I just wish I could give more than 5 stars!
Staff were very knowledgeable and took time to answer my questions about the process and the materials that were going to be used. They sent me updates throughout the day on the project's progression, which was very nice.
I had a great experience with Cenvar Roofing. Tyler Hall was very knowledgeable and straight to the point on his presentation to the product. We felt confident with him and Cenvar Roofing company.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Cenvar Roofing as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys