They were professional, great to work with, and quick to respond to any concerns. Overall, we were pleased with the project.
We are VERY pleased with the quality of workmanship that literally transformed the look of our home. We worked closely with our sales rep Kevin and our project manager Jeff who were both very open to our requests and suggestions. The result was a beautiful look that continues to get great comments from folks passing by.
Excellent quality product, professional salesperson & PM, excellent and diligent installation crew who aimed for perfection. Couldn't be happier and will use them again when the opportunity arises.
Great company to work with. I will recommend them to others.
I have already referred a friend and three neighbors.
Areas Of Satisfaction - Chad was great at explaining our projects and made us feel at ease with our decisions.
Very Professional company, they did what they promised and with in budget.
Excellent work and excellent customer service. I did recommend them to a friend who hired them and is as equally pleased with them as I am.
We were referred to Carolina Exteriors by a neighbor and we were NOT disappointed. The level of details and attention to our desires were met at every request. Our Project Manager was a true gentleman and skilled in communication and management skills, which made for a wonderful experience during the install. Carolina Exteriors has our highest recommendation for your exterior needs.
Quality: Workmanship/Materials/Crew - The highest quality workmanship with a superb product has produced a home exterior that is second to none!!!
Recognized Excellence - Codie Breeze and all the installers!!!
I am very pleased with my selection of Carolina Exteriors for my siding, window, and door project. Their workmanship was outstanding. I have received many complements on our home. While everything was being installed, many of my neighbors did slow drive boy’s to observe and give a “thumbs up”. I would highly recommend Carolina Exteriors for the services they offer.
Everything is wonderful, except we were unhappy with the roofer. The edges of the shingles were very uneven and in places we did not have the inch overhang required. Had to have roofers back twice for the garage to get it right.
We are very pleased with the quality of the work and materials. The staff was more than flexible through every phase of the project, working with us on financing, scheduling, and so on. We paid a bit of a premium on price in exchange for not having to lift a finger to manage the project. With the exception of a few minor punch-list items that they readily addressed, we didn't have to chase them down to make things right.
Areas Of Satisfaction - The crew that installed the siding did an excellent job building the trim pieces. The crew that installed the gutters came back and addressed a concern after the job was done. Our PM did a good job of communicating when things would happen and listening to our concerns/requests.
We recently finished our rather large home project (replaced side door, crawl space door, all windows, vinyl siding with Hardie and painted front porch & trim) and have been very happy with the decision to use Carolina Exteriors. They were professional from start to finish and had excellent communication during the entire project. Our project manager, Lewis, was fantastic – on site every day to check progress, answering questions and taking care of any concerns we had. The teams were hard working, polite, professional and respectful of the property. We are very happy with the quality of work and the result!
We have been very pleased with our experience with Carolina Exteriors Plus from the initial meeting with Clifton to the final approval of work with Lewis White, our Project Manager. The superior products were what we had wanted and the installation, although delayed due to weather and Covid19 restrictions, was professional and well-done. The project manager Lewis and his assistant, Codie, were very personable and very responsive to all our questions and concerns. We knew we were in good hands when they helped to make stressful times feel less stressful for us.
The project manager was great. Guy went out of his way on several occasions to make our experience better than it would have been without him.
Carolina Exteriors did a great job for us. We've had lots of compliments to the new look to our home!
Areas Of Satisfaction - Quality of the work and their willingness to make adjustments when a couple of late requests were added to the planned work.
The entire team at Carolina Exteriors is extremely professional and courteous. They were timely, stayed on schedule, and kept my property as clean as possible while completing the project. Jorge and his team (his brother and son) were absolutely the best!
Highly recommend Carolina Exteriors. They did an awesome job on the residing of our house. Clifton & our project manager Lewis were so professional & great to work with.
Recognized Excellence - All the crew did a good job - but your siding crew was very dedicated and work hard and efficiently.
We will recommend Carolina Exteriors to anyone looking for siding work, and we will keep them in mind for future projects.
Overall an excellent experience and one that surpasses any that we have had in the past with other companies. Very organized and professional. Always kept up to date with changes, schedules, etc. Love our new look!
Areas Of Satisfaction - Level of communication. The ease of communicating with the staff and use of multiple forms of technology used for those communications made everything very user friendly.
I love the look of my house after having the work completed! Everything looks so up-to-date with high quality materials.
Areas Of Satisfaction - I liked the fact that they worked with me to make a few modifications to the work as it went along. When I brought up minor things to be taken care of with the workers, they were always very attentive and prompt in taking care of them.
This is the second time we have used them they are courteous and professional.
Areas Of Satisfaction - The communication from the project manager was excellent, and the information sharing through the website tool was also very good.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Carolina Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys