The metal roof that I had installed was not per industry standards . I noticed several items that was not done correctly. The job site clean up at the end of the day was a mess. Nails left in my drive way , yard . The project manger did meet me onsite to discuss the initial items that had not been done correctly. He did schedule the team to come back the next day to correct all the work that was not done correctly. The repairs were also done . The project manager called me and said all the repairs had been done and scheduled to meet with me to collect the final balance . When I inspected the roof they had bent several of the new roof panels doing the repairs that should have been done correctly the first time. They offered to replace the panels that were banned, but I told them I had no longer wanted them to be on my home working on the roof. I have no confidence in them that my roof was done correctly they agreed to lower my price give me a discount towards the original balance and call it a day. I don’t have taken that money that they returned to me and had to hire another roofer to come out and buy new panels and install those things correctly.

I would absolutely recommend you and already have!!

I would recommend Best Choice Roofing & Home Improvement Inc. - Knoxville to a friend. It was a really good experience, they stayed on schedule, they were on time, and they were easy to work with. They are really nice people.

I've tried calling g and texting but get no replies

The roof quality seems great, and the installation team arrived on time. The installation was completed in a timely manner and all issues were addressed immediately.

GREAT CUSTOMER SERVICE FOLLOW UP AND INSTALLATION

They took care of me with all my concerns.

The people were very easy to work with me in getting a new roof very easy for me.

The communication from the production team was very poor. It was really hard to get answers about what was happening with our roof as the workers were working on it. There was not anyone we could work with on site that spoke English, which was really challenging. There was also a clear disagreement between the solutionist, whom we had met with and specked out the project and what it would entail, including redecking the entire rook, and the production team and what they thought should be done for our situation. The project did not go as planned right from the start. We got a lot of run around and excuses as for why they were not following the plan as we had agreed to at the beginning.

I was amazed at the professionalism, how fast, and the quality of cleanup provided by Best Choice Roofing & Home Improvement - Knoxville, TN. I did not find one roofing tact.

They did a fantastic job in a timely manner.

My salesman Johnathan Woods did all the work for me. Thank you very much well done.

Fantastic service.