BACK Construction, Inc.
Customer feedback report for

BACK Construction, Inc.

509 Reviews

BACK Construction, Inc.

BACK Construction is a Full-Service Professional Design-Build Remodeler proudly serving Central Kentucky for over 39 years. We have several divisions to service our valued clients; Architecture & Design, Roofing, Windows & Doors, Handyman and General Remodeling. We take great pride in providing Professional Design and Remodeling Services to those that value the investment they have made in their home. Our mission is simple: To provide unparalleled service to our customers. Show more

BACK Construction is a Full-Service Professional Design-Build Remodeler proudly serving Central Kentucky for over 39 years. We have several divisions to service our valued clients; Architecture & Design, Roofing, Windows & Doors, Handyman and General Remodeling. We take great pride in providing Professional Design and Remodeling Services to those that value the investment they have made in their home. Our mission is simple: To provide unparalleled service to our customers.

Feel free to reach out to us, we would love to hear from you!
Hide

Types of work

Bathroom remodeling 51
Kitchen remodeling 49
Air conditioning & heating 37
Window & door replacement 11
Exterior construction & repair 8
Repairs & upgrades 8
Roofers 7
Decks & outdoor living 5
Remodeling & renovation 5
Handyman services 4
Kitchen & bathroom remodeling 3
Siding 2
Home remodeling 2
Roof repair 2
Design build remodel 1
Gutter installation 1
General repairs 1
Garage & shed 1
Show all Show less

GuildQuality surveys

This page contains customer feedback collected by GuildQuality using impartial third party surveys. Learn more
GuildMember since 2005
Guildmember since 2005
GuildQuality Master Award Winner
Guildmaster Award Winner 2009, 2013, 2014, 2015, 2016, 2017, 2018
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
Feedback Milestone
10 Consecutive Great Reviews 2017
Feedback Milestone
20 Consecutive Great Reviews 2016
Feedback Milestone
20 Consecutive Great Reviews 2015
Feedback Milestone
10 Consecutive Great Reviews 2014
Feedback Milestone
10 Consecutive Great Reviews 2013
{{ showMilestones ? 'View less' : 'View all' }}
Full-time employee
Lexington, KY
Updated: Nov 21, 2019
View all
Of 1398 customers surveyed, 955 responded
Expertise
BACK Construction, Inc. had the necessary expertise to manage my project.
99%
Professional & Organized
BACK Construction, Inc. was professional and organized.
97%
Budget
BACK Construction, Inc. stayed within our agreed upon budget.
96%
Construction Quality
I am satisfied with the quality of materials and workmanship.
97%
Communication
BACK Construction, Inc. communicated with me effectively.
93%
Problem Resolution
BACK Construction, Inc. effectively addressed and resolved problems.
96%
Clean & Safe
The job site is kept clean and safe.
97%
Employees & Subcontractors
The employees and subcontractors of BACK Construction, Inc. are professional and courteous.
98%
Value
I received a fair value for my money.
95%
Trust
I trust BACK Construction, Inc. to follow through on commitments.
97%
Punchlist
BACK Construction, Inc. completed the punchlist in a timely manner.
92%
Innovation
BACK Construction, Inc. uses new technologies and innovative techniques.
94%

Of 1398 customers surveyed, 955 responded What does this data mean?
All project locations are approximate
Of 955 respondents, 509 left a review
4.8
461 of 477 would recommend
424
37
7
4
5
No rating
32
How are reviews verified?

View all reviews

GuildQuality

Customer feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of BACK Construction, Inc. using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

BACK Construction, Inc.

965 Contract St,
Lexington, KY
www.backconstruction.com (859) 225-2225