I really appreciated Brian's attention to detail, and willingness to make sure I was satisfied with the results. It was a big project with a lot of different work, and any time there was a problem, Brian made sure it was resolved to my satisfaction.
They did a thorough job, everything looked great when they were done. The quality of their work is their priority.
Overall they did a good job however; a few mistakes were made that should not have been made. Wrong size door was one but forgetting to cut the hole for the dryer vent is a major mistake. That could have burned my house down. I give them an A+ for the roof and windows. The dryer vent is just unacceptable. They did fix it and fixed my dryer that blew a fuse so thank you for that.
Quality of product, overall look of finished project, quality of one on one phone conversation, communication and outreach. every step preceded and followed by communication. Value of gutter and insulation, competitive.
Austin Pro Siding, Windows & Roofing are highly professional. They really listen to the customer's questions and needs.
Both the roofing and siding projects went very smoothly. Fairly priced and quality work.
They were prompt, courteous, and worked around our special requirement for the phone line.
The sales rep made promises that the crews couldn't deliver on, and they pushed off my concerns to the finisher who ended up disregarding. I ended up doing the last bit of painting myself and my outlets in several parts of my house are not working after they "finished". The sales rep said that the siding would look "seamless" but the finisher literally said, "I don't know why he said that...and that it's fine the way it is".
Austin Pro Siding & Windows was professional, stuck to the schedule, and their customer service is above and beyond.
Austin Pro was recommended to us by a neighbor who had used them several years ago. We had a very big project with siding, windows and roof and trusted the team at Austin Pro.
Very slow to respond and get the work accomplished and difficult to get them to come back for minor issues after work completed and paid for.
Still waiting for job to be finished
Out of a sea of less than desirable home contractors, Austin Pro Siding is a shining star, Head and shoulders above all else.
I was very satisfied with their work.
This was the 3rd job Austin Pro has done for me, all three were first rate! I don't even bother to call around for bids when I need windows, I just call Austin Pro.
Austin Pro Siding & Windows provided excellent customer service, they were sensitive to what I needed and I am very satisfied with the results. I would recommend them to others.
Very happy with the work Austin Pro did. Exactly the type of professionals I was looking for, straightforward, high quality, good value. You can find cheaper, but you won't find better. My project was windows, siding, and paint, I'll be hiring them for the roof too when its time
The entire process was easy. Everyone was friendly and easy to work with. Overall quality of work and attention to detail was excellent.
Austin ProSiding & Windows provided excellent service. They were on time and on budget as promised. I would highly recommend them.
I own several houses and would choose Austin Pro Siding & Windows to do the next one.
I am very satisfied with the work they did.
They were extremely professsional and handled my job in the time and budget promised. I am extremely happy with their service.
It was a fantastic outcome. The quality and product are perfect.
Really great work for the price. I’m sure had covid not been a thing we’d had an even better experience with the Austin Pro Siding Team.
Would recommend 100%. Tracy quoted me fair prices and Kevin was an amazing project manager! Kevin was a huge help creating my vision and gave me great feedback when I asked his opinion. He did a great job at communicating with me and his team during the project. The Punchout guy Camron was super laid back and got all of my lights back up, touched up paint and even installed my new doorbell. I will 100% use Austin Pro again.