Very happy with the work and the roof.
The estimator, Jason, did a great job. The work crew got the job done in less than a day which was faster than I expected. Also they were very considerate. The shingles were delivered while I was walking the dog and they called me to make sure it was ok to block the garage. I anticipated that and was fine with it but I really appreciated the checkup.
Arocon was great to work with for my new roof! They provided quick responses to any questions, and I appreciated their upfront and honest estimates. Compared to other companies, they provided a complete estimate of what they think the job would cost, vs others companies who gave a "cookie cutter" estimate, that didn't include realistic quantities of matieral.
Great service, great company, and quality work.
Mickey was exceptional, proactive, and provided a great customer experience that Arocon Roofing and Construction should be proud of.
They were very professional and communicated every detail of the project along the way. We are very satisfied with our new roof and gutter sytstem.
Arocon was one of the best experiences I've had with a contractor. Throughout the process their communication was excellent and the team worked efficiently and the job was finished very quickly.
I have already recommended them. The neighbor next door needs a roof too.
Mikey is very knowledgeable. He explains all the details very well.
Arocon was great. Their rep was very responsive with their bid and he was onsite during the installation job. It's amazing how fast the actual installation goes. Excellent work.
Every single one of these there were issues with from me almost canceling the entire job the first day. Every single one of my concerns were ignored and if I didn't babysit the entire time, the whole project would have gone wrong from wrong underlayment showing up to lack of concern for stated issues like my white fence, my stone dog, not taking photos of roof leak area, gutter guards bent and still being ignored, lied to about shingle cost, rake stolen, and being belittled on the phone when bringing up issues. I actually cannot believe you are still in business as your only concern is doing the job as fast as possible to make as much money as you can and move on to the next job. Money is your only concern, not the customer. I still don't know if my roof is leaking and I was just told patch up the drywall and sell it - its under warranty. As if people mean nothing. Very disappointed and the only consolation I have is that I have been to church and found out that what goes around comes around. Karma. Vengeance is mine saith the Lord; I will repay. So hopefully the good Lord sees how I have been treated by Arocon and maybe it won't be in business much longer.
This is the second home I have used Arocon and that tells everyone that I trust them.
Arocon Roofing and Construction is a non-professional.
I was extremely pleased with them. They were wonderful to work with.
I'm very happy with Arocon. The materials, communication, quality of work, and overall value are excellent. I was very nervous about selecting a contractor to replace my roof, but I know I made the right choice with Arocon.
I'm very happy with the service and workmanship Arocon provided when replacing my roof. Communication was excellent throughout the replacement, from the no pressure sales person, the office staff and roofing crew and supervisor. The roof looks fantastic and I love the long warranty. I'm extremely happy with the service I received for the cost.
From what I was told by my wife, they did a good job.
I got a professional installation of a new roof. I was the talk of the neighborhood with the speed, quality and good looks of professional installation. This is second time I have used Arocon and very well pleased.
The staff at Arocon Roofing was professional , knowledgeable and very patient during the entire process.
The foreman did a good job. He explained what was going on and made sure the job was done before he left. The crew was good, too.
The only way to go when you need a new roof or just an honest humble opinion on the state of your current one! Great job!
They are very good and responsive.
This is twice that we have used them, on two different homes, and I would use them a third time.
I was very pleased and satisfied with the results.
It was a great experience! They have actually done two roofs for me and they were both very professionally done!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Arocon Roofing and Construction as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys