Office staff is great, roof crew insisted on replacing the roof in the rain. When I voiced my concern, I was told “ma’am, we are professionals, we know what we are doing” they started to remove the roof and it started to downpour. They then were scrambling off the roof to get tarps, but not before the water had soaked down through several inches of insulation in my attic to my ceiling. They were also in such a hurry that the gutter covers that they removed and put back into place were put on crooked so that the rain doesn’t flow into the gutters in someplaces, it runs over to the front and back of the house. Also, they were not attached back to the roof like they should have been and when the wind blew from a storm, they buckled and had to be reattached. I contacted the office and a repair guy came out and he basically said it wasn’t their problem that I “needed to call the company that took them off and put them back on to fix it” I told him it wasn’t their problem his company and he just shook his head and threw his hands up. He did get up on the roof and screwed down the gutter covers but didn’t line them up properly so they’re still crooked and not draining like they’re supposed to.
From start to finish with the process ( i.e., sales, product selection, scheduling, and installation) every individual was professional, efficient, and knowledgeable.
I have relied on American Design and Build for two separate projects. Window replacement, then a few years later exterior doors. So, I am a repeat customer which says something about the quality and value of their work.
I will give out you phone number if know somebody looking for a great company to do work on there house for they did an excellent job on my new door. It actually look more like a house door than it did before, love the tinted glass now it matches all of my other windows, which blockes sun from entering you space thank you
Joni was extremely helpful with the process of having a new roof installed. The install team was fast and cleaned up nicely. Although a few things were missed during the initial clean up, (it was getting dark and pretty windy) they responded right away and took care of everything promptly. I really appreciated the quick follow-up and attention to detail.
There was great communication about when the solar panels would be removed, the roof replaced, and the solar panels reinstalled. The property was cleaned up after the completion of the job.
The consultation was quick and easy and installation was very thourough.
Very upfront about everything. They took care of everything (permits etc). Made the whole process very easy.
Great communication through the whole project
American Design and Build has been great.
Nice people from estimate to install
Love my new doors
American Design and Build did a great job. I had no problems at all. The service is fantastic. The installers had very nice manners.
I had a good experience!
Great experience with very friendly people.
The people were great. Very helpful and fair. The door is beautiful and makes the whole patio look great.
We are extremely satisfied. Everybody was very professional. We had a great outcome.
The door that was installed by American Design and Build was high-quality and beautiful. Everyone involved in the installation was extremely professional.
Customer service, product, and warranty was excellent.
Poor communication. Value is meh.
AD&B was there to do the job when they said they would on time and no surprises.
Quality work great service.
The company was very easy to work with and they were quality people; everyone knew what they were doing, not pushy. I contacted them three years ago and told them I could not do it right away. They were excellent. To deal with a company that was so reliable and pleasant to deal with. It was great. I am happy with them.
It was one of the worst experiences I have had so far with a contracting company.
High quality work
Very impressed with sales and professionalism.