THE Shingles Are Very Nice .But The Roofer was Not Organized or Site Clean left mess The Gutter Worker was Very Organized and Professional.
This is up to you. I can't in good conscience give a good review, because the man in charge of the crew was completely drunk after lunch. I would recommend that you don't publish my rating, because it will harm your reputation.
Recommend based on workmanship and attention to detail.
I would absolutely recommend American Design and Build without hesitation to family and friends. Great company to do business with and I love my new windows.
ADB does great wprk but you need to be able to afford top line work and products.
Recognized Excellence - I would like to recognize Sal for his exceptional service. He has been good afterwards, in getting things taken care of.
Areas Of Satisfaction - I was most satisfied that they completed the roof, and they did what they said they would do.
The gentlemen who showed up to replace the roof were professional, coordinated, and worked in motion as a team. Everything I asked for, they did to completion, without complication. There were a few roofing panels that to me looked like they had mold. They changed them with no argument, and without hassle. When you watch them work, they're well organized, with no loss of time. They arrived around 8:30am, and by 5pm, on a fairly large home they had all work completed, and cleaned up. They used a magnet to pick up all the nails. They left the home, and yard in a clean condition. I would hire them again to do another roof for me without trouble. Hopefully, that won't be the case though! They did an exceptional job.
Areas Of Satisfaction - They were very efficient. They were done in a new york minute.
Areas For Improvement - There were no areas where American Design and Build fell short of my expectations. They did a good job.
They were very professional!
I do not know if I will recommend American Design and Build or not.
We are totally pleased with the professionalism of the team and quality of the finished major project !! The project was extensive and little bit costly, but the end result was worth every penny. We could not be any happier and will definitely recommend ADB. Perfect job, well done!!!!
The American Design and Build crew was on time and sufficient people doing the job. They got done in less than a day.
They did a good job and were on time.
Workmanship, dependable. Quality personnel
Install team worked efficently with minimal impact to my home and kept the worksite clean. Very pleased with our new windows.
Quality Of Materials - So far, the roof seems to working great, and it looks good. Overall, I am happy with the way it turned out.
They do a fantastic with scheduling and everything was great from start to end.
The roof is so beautiful.
They are very professional. They take your satisfaction very strongly.
They did an excellent job.
Tom, at American Build was very knowledgeable and guided us through the process. Once the roof was being done, I was stunned at the care the roofers used to ensure the debris was picked up. They used Magnets to find the "hidden" nails in the year. Just excellent and so far, so good.
Areas Of Satisfaction - I like the final product
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of American Design and Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys