Here are the words that describe Advanced Home Exteriors: I felt that they were outgoing and real. Kelly Smart came out and treated me as if I were his aunt. He was very personable, knowledgeable, and friendly. He was sincere. Not only that, but he was the first contact with Advanced Home Exteriors. Likewise, he was not pushy. He showed us product and had a booklet with information. He was well-prepared and provided information about the company as well as services. Furthermore, he went over the liability insurance. He was honest, fair, and very professional. Kelly, Mr. Jacks, the owner, and David, the team leader were all thorough from beginning to the end. Advanced Home Exteriors gave us information in advance about what would be taking place. They went over the materials and when they were coming out. They even asked us where we wanted them delivered. Likewise, they were accountable. They told us that they would be cleaning up, and they did what they said they would do. The company was transparent. I did not feel like they were just here to sale. The company has a good product, good workmanship, and good workers. They were truly concerned with what we wanted. They treated our property like it was their own. Not only that, but they were available and responded promptly. I never had to wait. Advanced Home Exteriors made sure the work and quality met our expectations. They consistently checked in with us to make sure we were satisfied. They made the project affordable to us. Doing a roof is a lot of money. They had options available which drew us in. Mr. Jacks was respectful. He even came out to met with us. I know he is busy, but he took time to meet the old fashion way. He was well-prepared and brought the booklet out to us that other companies did not have. Other companies were just selling product. This booklet had questions with answers in it. It covered the liability insurance, the timeframe for the job and things to do to prepare the home before work starts. It also included things that Advanced Home Exteriors would do. They told us to take down wall decorations so that they would not fall during the hammering. Advanced Home Exteriors is an outstanding company. I have already recommended them to family and friends. They got the job done because of the people they have hired and the products they use.
Work looks good. It’s challenging to get them interested in following up with warranty work though.
Kelly was easy to work with and answered any questions I had throughout the process.
I think they did a great job. They charged a fair price and i am very happy with the work that they did.
There was good communication with Kelly from start to finish. The crew was knowledgeable, and professional. They followed the Hardie siding recommended installation procedures. They painted the cut edges, and installed the flashing between the butted boards. They had the proper scaffolding and equipment to replace the siding on my roof dormers. They cleaned up after he job was completed. The crew also painted the house which went well. I supplied the paint but they would have. Exposed areas were protected before painting. A sprayer or brush was used depending on the area to be painted.
Good overall experience with communications, responsiveness and crews on site.
Entire experience met my expectations, organized, timely responses, quality, competitive pricing.
The did what they said they were going to do. They exceeded my expectations.
The whole team were very professional. They were on schedule and the work quality is very good. I had one minor change needed after they were gone and they were back in a day to make the corrections. I would recommend them.
I am very happy with the work done, and the siding looks beautiful!
I was pleased from the beginning when I received my quote. The pandemic did cause a delay in materials, but as soon as they came, they got started. All the people were professional and did excellent quality and represented Advanced Home Exteriors well. I was totally pleased. They did an excellent job. They answered my questions and were helpful. It was a superior job and I will recommend them to anyone. I was very pleased and happy.
I am very pleased with our new siding, gutters, and windows. Advanced Home Exteriors did a very professional job, kept within budget, and completed on time. They took care of any issues I had. I have recommended them to our friends.
They are a very easy to work with company. They are very professional, efficient, and did a job well done.
A very easy process.
You got the job done fast but did not rush. That comes from having a team that I could tell worked well together! The house looks so great now.
Great work! I would highly recommend this company!
Installation of windows and siding was performed professionally and efficiently.
Start to finish was easy and comfortable. The crew handled the unexpected graciously and without hesitation.
We had a wonderful experience with Advanced Home Exteriors. Kelly was very helpful and didn’t mind our questions. He kept us updated when we could expect our windows to come in and when the work would happen. We had another company doing door installation and he helped find a solution to a problem we were having with that. We highly recommend Advanced Home Exteriors.
I will definitely recommend Advanced Home Exteriors to everyone I know. They were great! Our home looks great!
Kelly Smart and the crew over at Advanced Home Exteriors are true professionals. From the initial consultation Kelly listened to exactly what I was hoping to achieve and gave me three different options for approaching my job. All options were very reasonable and once I made a decision the got moving quickly. The job was done quickly, cleanly, and at a very fair price. I would recommend these guys to any friends, family, and clients looking to get their siding redone. Thanks guys for a job well done!
The estimator paid close attention to details. He even recognized an obscure spot of unmatched material on an adjacent surface that I had forgotten about. They installed a new back porch light for us and managed to save the house numbers on the front of the house. Their attention to detail made me a happy customer.
Advanced Home Exteriors are the BEST. Can’t express enough of how happy I am of my house. Thank you!
Best experience working with Advanced Home Exteriors! Highly Recommend this company!
Areas Of Satisfaction - I was most satisfied with everything. Sales and installation were great.
Why I Chose Advanced Home Exteriors - I chose AHE based on their honesty.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Advanced Home Exteriors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys