I was very satisfied with everything.
Since it has not leaked we are thankful for that but surprised that the biggest problem we asked for help with they have not helped us and the communication is lacking.
Areas Of Satisfaction - I was most satisfied with the crew from AAA Window Siding Roofing. They were very nice, and di a really good job.
It was a garage roof and it was a pretty basic job.
I am thankful that I had so many people that knew how to do things and got them done right without me having to sit back and watch what I just paid for not be right.
Very professional and courteous! I would definitely recommend them!
The initial job was fine, but the end results were not satisfactory.
I don't want to bash the company, but if they want to publish this they can.
From start to finish they were great to work with. I will definitely use them again.
It was all very easy. They did good work at a fair price.
They were all great! I would recommend them to anybody!
I felt they did exactly what they said they would do. Our overall experience was great. We had a door that was ordered wrong and they corrected it.
They are professional, and do quality work.
I hated to give the construction crew a score of 3 out of 4 but it seemed like they weren't prepared for the job on the first day. It was supposed to take one day but it took two. With that being said they did an excellent job and perhaps it was just more involved than they originally anticipated.
I was satisfied with the overall handling of the situation. There was something that had to be done and they did it right away so that there was total satisfaction.
Areas Of Satisfaction - I enjoyed watching the workmen do the installation. They were so professional and they knew what they were doing.
Recognized Excellence - Rich was quite exceptional and very personable. The girls that I communicated with were really neat gals. The man who came around and decided upon the amount was very good. This was just a very friendly group of people.
Recognized Excellence - I would like to recognize the installer. Also Joseph Anderson. He was very polite and professional.
Areas Of Satisfaction - It looks great!
Areas For Improvement - They did not fall short of my expectations.
Areas Of Satisfaction - They were very fast during the installation process and they were very nice to deal with.
Recognized Excellence - The installation team was really good. A man and a woman I am not sure of their names.
Areas Of Satisfaction - I was most satisfied with AAA Window, Siding & Roofing because they were really easy to talk to.
Areas Of Satisfaction - I was most satisfied with their promptness.
Areas Of Satisfaction - I was most satisfied with the gutters and how they were put up.
Areas Of Satisfaction - I was satisfied with the installer. He was very polite, professional and took care of everything.
Recognized Excellence - I would like to recognize Gordon Smith for his exceptional service.
Areas Of Satisfaction - The product is working as it should.
Areas Of Satisfaction - nice people. nice windows.
Areas Of Satisfaction - I was most satisfied with the installers. The installers were very friendly and knew what they were doing.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of AAA Window Siding Doors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys