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The above rating should be from Ellie C.
I enjoyed working with Mark as he knew what I was looking for. He got the job done sooner then what was expected.Thank you for the great service!!
Jerry was very professional and was able to quickly schedule the painting of my rental townhouse. I pointed out some issues that were corrected quickly. Overall it was a good job done on a short turn-around schedule.
We had an excellent experience working with All Around. They were easy to communicate with, answered all our questions, and treated us with respect. Their work was completed on time, as expected and promised. The pricing was fair, and they worked with our insurance as needed. Our new roof makes our... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Steven Horne Homes LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys